Head Teller- QNB, Qatar

 Head Teller- QNB, Qatar

Role Summary: 

As part of our accelerated growth we wish to appoint a Head Teller.

The role of the Head Teller is to be responsible for managing and training the team of tellers to deliver tellers that will provide various cash based services to our customers over the counter. You will ensure that the team are working efficiently and courteously so they will ensure a high level of customer satisfaction in an error free manner.

Role Description: 

Your responsibilities will include assisting the Branch Manager to implement strategies and to achieve volume, revenue and profit targets. You will oversee all branch cash handling and other teller related transactions in accordance with branch targets. You will ensure that the controls are in place for managing misappropriations. In addition you will:

Ensure that the tellers can manage their customers, by distributing the load to ensure the highest levels of customer satisfaction. Working to an agreed standard of compliance, you will ensure that policies and procedures are adhered to and work within the regulatory framework.

You will have the highest levels of diligence when overseeing branch vaults and ATM cash transfers, reporting to ensure accuracy and reviewing security procedures.

Conduct counts of cash/ other valuables in the vault against the documentary records. Resolve instances of excess/ short cash noted in accordance with the duly approved policy/ procedures.

Ensure all clearing items and remittance requests received from customers are forwarded to the concerned department/ unit within Group Infrastructure without delay for processing.

Identify suitable opportunities to cross-sell products or services offered to customers.

Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members

Qualifications: 

A minimum of 3 years experience related to private banking operations in the teller area.

Bachelor’s degree.

Working knowledge of private banking products and services, industry practices and regulations.

Apply Here:

https://www.qnb.com/sites/qnb/qnbglobal/page/en/encareer.html

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UAE/KSA/Oman/Qatar/Kuwait/Bahrain

Archive Supervisor- QNB, Qatar

 Archive Supervisor- QNB, Qatar

Role Summary: 

You will be responsible for managing the Archives unit by supervising the process of documents filing, organizing, indexing, classifying, and when applicable their disposal. Monitoring QNB documents retention policy, making sure it meets local regulators requirements.

Role Description: 

Responsible for development of operating budgets for the archive unit.

Supervise the maintenance of central archive filing to meet regulatory requirements and support all QNB departments and branches in managing documents not required on a daily basis.

Coordinate & follow up with subordinates to ensure implementation of requirements in a timely manner.

Manage central archiving activities for all QNB branches and departments to ensure the efficient retrieval of documents and to meet regulatory requirements.

Supervise the logging of requests for documents by ensuring that the correct forms are filled and approving them.

Supervise the classification and indexing of documents received and their filing in accordance with set procedures.

Supervise the follow-up done on documents on loan to ensure their timely return to central archives.

Develop the ability to organize a large volume of documents and maintain an efficient retrieval system.

Develop an understanding of all regulatory requirements with regards to document retention.

Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others.

Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.

Qualifications: 

University degree.

At least 8 years’ experience in document archiving.

Apply Here:

https://www.qnb.com/sites/qnb/qnbglobal/page/en/encareer.html

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Financial Analyst- QNB, Lebanon

 Financial Analyst- QNB, Lebanon

Role Description: 

Provide the required support in monitoring limits and exposures with a view to improving the branch’s profits, whilst at the same time ensuring compliance with the consolidated/ overall approved limits.

Ensure timely and accurate compilation of information required for disclosure of all material matters concerning the branch. 

Assist Head of Finance in developing mechanisms designed to ensure compliance with all relevant local laws and regulations and also international laws and regulations.

Assist Head of Finance in performance monitoring and quality measurement purposes pertaining to the financial control related process.

Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank

Act within the limits of the powers delegated to the incumbent

Prepares monthly, quarterly, annual MIS and regulatory reports 

Tracks expenses and revenues vs. budget and forecast/analyse fluctuations and variances

Prepares monthly Branch budget consolidation and assists in the Budget/ forecast process 

Reviews monthly Payroll

Coordinates financials questions/answers with HO FCD departments

Prepares annual and quarterly financial statements and disclosures for internal stakeholders such as FCD; Compliance; Risk; Audit

Prepares annual financial information for external stakeholders such as Auditors; Outsourced Payroll; Regulatory bodies etc.

Evaluates profit and cost efficiencies in the Branch/Office

Develops, maintains and distributes as-hoc reports and financial info as needed

Assist in managing the banking business from a financial perspective to gauge the quality and performance of the bank’s departments.

Compiles, analyses, and interprets data as and when requested by the Head of Finance.

Prepares financial reports for forecasting, trend and results analysis.

Provide cover for the Head of Finance, in case of his/her absence.

Qualifications: 

University graduate in Accounting, Finance or Economics required, preferably with additional accreditations in Finance.

Preferable to possess professional qualification such as CPA, ACA, ACCA or MBA.

Accounting/GAAP knowledge.

Sound experience in reporting, consolidation and financial analysis,

At least 6 years of relevant experience; preferable in the banking industry.

Excellent oral and written communication skills (including report writing) in English; with Arabic, French or applicable local language highly desirable

Strong computer skills (preference for Advanced Excel skills and /or EQ3/4 Banking system expertise).

Sound knowledge of relevant statistics, local relevant regulatory banking regulation and local tax systems.

Apply Here:

https://www.qnb.com/sites/qnb/qnbglobal/page/en/encareer.html

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UAE/KSA/Oman/Qatar/Kuwait/Bahrain

Paralegal- QNB, Qatar

 Paralegal- QNB, Qatar

Job Summary:  The incumbent will be responsible for assisting in protecting the Group’s interests in particular in respect of litigation for and against the Group. 

 

Job Description: 

Creating new reports, charts and summarizing the reports as might be needed

Updating the cases reports with the daily update submitted by law firms inside and outside Qatar (e.g. should be able to translate from Arabic to English when needed)

Invoices and recovered amounts reports

Coordinate for any required translation

Monitor the number of cases handled by each law firm and recovery rate

Carry out weekly review of the cases reports, highlight hearing dates in past or delay in filing new cases and share the report with the team to follow up with the external lawyers

Maintain relationships with Qatar Public Prosecution, Qatar Police, Qatar Courts, QFC Courts, Qatar Central Bank as required for the administration of QCB/Court orders.

Handling the original documents handover report

Contribute to the review and revision of the existing policies and procedures for the local and international litigations.

Assist the legal staff in the Litigation section in providing well-researched legal advice to all departments within the Group on matters relating to Group's transactions where applicable laws, regulations or facts are unclear and conflicting to ensure the Group’s legal position is protected.

Contribute to the preparation of the weekly, quarterly and annual returns for executive management on the activities of the Legal Department.

General admin work  

Job Requirements: 

University degree (preferably in Law)

Must possess at least 2 years of experience performing the role of a paralegal as set out in this document.

Thorough competence in operational issues relating to the processing of Court and QCB orders.

Excellent oral and written communication skills in English and Arabic (preferred).

Well-developed analytical and interpersonal skills.

Self-motivated, eye for detail.

Flexible team player and able to work and deliver under pressure.

Apply Here:

https://www.qnb.com/sites/qnb/qnbglobal/page/en/encareer.html

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IT Coordinator/System Admin- QNB, Kuwait

 IT Coordinator/System Admin- QNB, Kuwait

Job Summary: 

The incumbent will be supporting the Branch’s overall IT operations and system administration in coordination with the Head office overall direction and guidance.

Job Description: 

Undertake the day to day operation of the mainframe/ mini-computer, in accordance with operating procedures and objectives.

Ensure that activities comply with internal computer operations procedures.

Assist with the implementation of changes to operations procedures, processes and hardware, ensuring the changes are implemented as required.

Maintain a detailed knowledge of the relevant systems, and new systems as they are implemented.

Provide support to users of the organization’s software and hardware and recognize problems, researches and resolve them.

Assist with installation and loading of hardware and software; logs PC maintenance calls.

Responsible for all computer networks within the branch organization.

Assist in the purchases all infrastructure equipment.

Assist in the regulatory authority IT requirements.

Ensure that network operates effectively and efficiently; liaise with contractors and suppliers ensuring that network is maintained.

Monitor all aspects of system security based on bank security policy.

Maintain the operational IT service to bank’s desktops, provide a responsive first line support function to answer queries and resolve problems that arise.

Log all support requests received on the database and update the log details with actions taken as appropriate.

Resolve faults and respond to requests for advice and assistance, as appropriate.

Analyse, specify and plan the day to day changes required for the technical infrastructure.

Refer problems to second line support which cannot be resolved in a timely manner or are likely to exceed the appropriate service level criteria.

Acquire and maintain current knowledge of relevant products and support policies in order to provide technically accurate solutions.

Undertake the implementation and routine maintenance of the telecommunications systems within the division/ organization.

Undertake the implementation and maintenance of PC and host based operational systems within the organization.

Assist with the evaluation of the designs of new systems and their appropriateness or compatibility with other operational applications and or local regulatory requirement.

Provide technical input in the implementation of new systems or with the enhancement of present systems, especially where changes to overnight processing or data interfaces are required.

 

Job Requirements: 

University graduate in Computer Science or related degree

Minimum 3 years’ experience in systems operations/ data centre environments, preferable within banking platforms.

MCSE certificate (preferred)

Excellent oral and written communication skills (including report writing) in English; with Arabic, French or applicable local language highly desirable

Problem shooting and resolution of wide variety of IT related issues.

Strong coordination and execution skills.

Training courses in operating systems, operational management, and data centre environments.

Working knowledge of various IT hardware, applications, networking and related support and maintenance work.

Able to influence various service providers and vendors to ensure seamless delivery of IT support.

Strong analytical, problem solving, and decision-making skills.

Project management skills.

Apply Here:

https://www.qnb.com/sites/qnb/qnbglobal/page/en/encareer.html

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Create a new CV to apply for jobs in the GCC:

1. Applicant Tracking System (ATS) - compliant CV. (This CV is used for online applications on job sites. ATS is the software that reads and stores your CV in a database).

2. Visual/ Infographic CV. (This CV is normally sent to recruiters by email. It is visually - appealing. It may not be compliant to the ATS).

To know more about ATS and Infographic CV read here: 

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