Assistant Lounge Operations Manager, Royal Tea Room, Atlantis The Royal, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.


Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world’s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

 About the role

 As an Assistant Operations Manager at Royal Tea Room, you will be assisting the Operations Manager for overseeing the efficient running and profitability of the restaurant’s daily activities. Your responsibilities include training and developing team members, coordinating employees schedule, and ensuring that company standard operating procedures, policies and procedures are being followed and consistently implemented. Finally, you will help minimize operating costs, boost employee’s retention, deliver outstanding guest service and overall customer satisfaction.

 About you

 The ideal candidate will have experience within a luxury hotel, with a minimum of 4 to 6 years’ experience in a similar role, previous international experience is also preferred. Team leadership skills and a high level of customer focus and ability to work under pressure, along with a hands-on management style are important aspects of this role.

 

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://jobs.kerzner.com/job/Dubai-Assistant-Lounge-Operations-Manager%2C-Royal-Tea-Room-AE/731678822/?utm_source=LINKEDIN&utm_medium=referrer


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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


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Guest Communications Supervisor, Mandarin Oriental, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...
Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

Scope of Position

The Guest Communications Supervisor will assist the Guest Communications Manager to provide supervision, delegation, support and leadership in the Guest Communications in accordance with the objectives, performance and quality standards established by the hotel. The Guest Communications Supervisor is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The Guest Communications Supervisor will assist our guests and colleagues in emergency situations by distributing our emails, alerts, and messages in timely manner.

Responsibilities

    Oversee and manage shifts effectively to ensure a smooth and effective overall operation
    Ensure a warm and genuine Telephone experience for all callers.
    Provide direction and support to all Guest Communications colleagues at any time, particularly during the operational hours
    Support the Guest Communications Manager when required to train colleagues in accordance with the applicable standards and policies
    Follow the duty schedule and assure all tasks are completed at all times in a timely manner
    Assure the back of house areas are clean and tidy at all times
    Handle effectively any kind of customer complaints being verbal or written. More severe customer complains will be reported to managers without fail
    Attend and conduct meetings during absence or unavailability of management team.
    Ensure team product knowledge is maintained, updated and regularly tested
    Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs)
    Personally, identify guests in VIP categories and as well as repeat guests; recognize and anticipate their individual needs
    Compile and maintain the daily departmental communication report
    Monitor telephones system problems and alert pertinent departments in an effort to correct said problems in an expedited manner to prevent guest dissatisfaction
    Communicate with security as necessary in the event of an emergency.
    Pass on requests in a timely and accurate manner to appropriate colleagues
    Make sure proper training is provided to the Guest Communications Agents so they can assist reservations department, front office and room service at all times but especially overnight
    It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures.
    MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
    It is part of your role and your responsibility to fully support all learning and development activities.
    To carry out any additional duties requested by management, related to hotel operational activities.

Skills & Qualifications

     High School Diploma or equivalent.
    Degree in Hospitality or Hotel Management is an advantage
    Minimum 2 years’ of experience working in a 5-star hotel environment.
    A minimum of 1 years of Front Office experience.
    Strong commands of Microsoft Office products, PSMS, GoConcierge, HotSoS, Mitel, and Rex.
    Previous experience working in the Middle East and/or hotel pre-opening experience  is an advantage.
    Proven ability to successfully support, motivate and lead a team.
    Excellent verbal and written communication skills in English.
    Verbal and written communication skills in Arabic or other languages are preferred.
    Strong interpersonal and communication skills, with the ability to interact effectively with guests and colleagues
    Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
    Physical capabilities to stand for a long period; Flexibility to work a variety of shifts, including evenings, weekends, and holidays as per business needs.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://careers.mandarinoriental.com/jobs/guest-communications-supervisor-dubai-united-arab-emirates-dubayy-dubai-united-arab-emirates?source=linkedin&utm_source=linkedin


Applied For Many Jobs, But Didn't Get Any Interview Calls?

Apply For This Job Using a Branded ATS-Friendly CV from Dubai-Forever.Com.

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:



If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:



And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.


Read more about the ATS CV here:

www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV


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What's the most IMPORTANT thing you should read about a CV Writing Service?

Customer Satisfaction Reviews, right?

You'll get a fair idea whether to purchase that service or not.

Read the reviews and recommendations our customers have written on my LinkedIn profile.

Visit my LinkedIn Profile, and then scroll down to the Recommendations section.



Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...


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Here are some comments we submitted to achieve LinkedIn's "Top Resume Writing Voice" badge. We are among the TOP 1% of Quality Contributors.

Here are the links:

1) https://shorturl.at/5UENS

2) https://shorturl.at/oaWSK

3) https://shorturl.at/mkyor

4) https://shorturl.at/QUKp2

5) https://shorturl.at/26MZu

6) https://shorturl.at/yr0pj

7) https://shorturl.at/sYnan

8) https://shorturl.at/0WvBm

9) https://shorturl.at/AQQDW

10) https://shorturl.at/kY3ao

Click on these links, and ensure you 'Like' and 'Comment'. Commenting gets you noticed, and many recruiters and HR, read this to select candidates.




Want CV Samples & Templates for FREE?

Click on the CV's below to begin:





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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇰🇼 🇦🇪 🇸🇦 🇶🇦 🇴🇲 🇧🇭 🇦🇪 🇸🇦 🇶🇦 🇴🇲

Learning and Development Manager, Sephora, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...


OUR MANIFESTO

 

At Sephora, we stand together, and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We embrace uniqueness, unleash creativity, and pursue progress every day.  Sparked by energy and excitement, our passion is contagious. We are united by a common goal - to reimagine the future of beauty.

 

Reimagine your future, with Sephora.

 

OUR VALUE PROPOSITION

We have a powerful culture that fuses aspirations, uniqueness, authenticity and valued by each and every Sephora member:

These are the values:

 

    Beauty & Beyond: We reimagine beauty by inspiring our customers, empowering people and helping them become the best versions of themselves.

    Creativity Unleashed: We encourage exploration, innovation and having fun.

    Endless Evolution: At Sephora you are empowered to choose your own path and accelerate your growth.

    Boldly Authentic: We celebrate diversity and embrace your unique and winning spirit.

 

POSITION PURPOSE:

The L&D Manager will be responsible to foster a culture of lifelong learning for Sephora HQ employees, providing them with impactful learning opportunities to build skills and capabilities to support their growth and development in line with business priorities. The incumbent will work closely with business leaders to define gaps in functional and leadership capabilities, and will provide appropriate L&D solutions through the development of the annual training catalogue/portfolio.

 

 

ACCOUNTABILITIES:

    Learning Needs – understand, assess and report market learning and capability needs and priorities based on local business needs. Develop assessment centers to evaluate employee capability proficiency to support in identifying needs & development plans.
    Local Learning Solutions – Define the local training calendar based on needs assessment (leadership, functional & mandatory). Localize Global content for Middle East market and facilitate end-to-end trainings, further identifying best-in-class trainers, communicate training calendar to relevant audience. Establish functional competency framework with leadership team.
    Business Partnership – Identify trainees in partnership with business leaders/ line managers / People Partners based on development plans and relevance.
    Training Logistics – Manage training invitations, relevant training material distributed / prework, attendance, technology & facility preparedness, and evaluation.
    Learner Experience – Develop personalized learning paths based on individual employee objectives, development plans and aspirations to recommend tailored learning modules. Evaluate and enhance the effectiveness on learning solutions through post-training assessments, line manager feedback, and practical application of learning in the workplace. Provide self-paced learning opportunities by providing employees with direct access to learning resources.
    Coaching- Develop people managers skills in providing real time performance feedback & leveraging effective coaching techniques. Establish a coaching network and lead coaches to maximize coaching opportunities.
    Network & Sharing – Join the global L&D community to cascade Global best practices, collaborate on learning solutions and leveraging on scale. Actively participate in external L&D communities to benchmark solutions and stay up to date on industry practices.
    Budget – manage the local learning investment ensuring a positive ROI.

 

EXPERIENCE, SKILLS & PERSONALITY:

    Minimum of 6 years of experience in relevant L&D roles.
    Strong communication and facilitation skills.
    Helpful and service-oriented, has the ability to work under pressure and be able to be discreet when dealing with confidential information. Must also be self-motivated, proactive going beyond the call of duty and result-oriented.
    Proficient in Ms Word, Ms Excel, and PowerPoint, which are all necessary to create visually and verbally engaging materials, reports, presentations, and proposals for departmental heads and management team.

 

Most importantly, She/he needs to live and breathe the Sephora Culture, DNA and Employee Value propositions (EVP) with a passion for people and making a difference. She/he need to have excellent authentic communication and influencing skills and be energized by working in a fast paced, dynamic environment.s.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://jobs.sephora.com/MiddleEast/job/DUBAI-Learning-and-Development-Manager/964716455/?feedId=195900&utm_source=Indeed&jobPipeline=Indeed&sType=Indeed


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Apply For This Job Using a Branded ATS-Friendly CV from Dubai-Forever.Com.

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What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:



If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:



And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.


Read more about the ATS CV here:

www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV


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What's the most IMPORTANT thing you should read about a CV Writing Service?

Customer Satisfaction Reviews, right?

You'll get a fair idea whether to purchase that service or not.

Read the reviews and recommendations our customers have written on my LinkedIn profile.

Visit my LinkedIn Profile, and then scroll down to the Recommendations section.



Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...


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Here are some comments we submitted to achieve LinkedIn's "Top Resume Writing Voice" badge. We are among the TOP 1% of Quality Contributors.

Here are the links:

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Click on these links, and ensure you 'Like' and 'Comment'. Commenting gets you noticed, and many recruiters and HR, read this to select candidates.




Want CV Samples & Templates for FREE?

Click on the CV's below to begin:





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Join the Fastest Growing Job Group on LinkedIn:





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Join the Middle East's Best Job Groups on Whatsapp:





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Join our Telegram Group:





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Submit your CV here, as well:





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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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