Engineering System Support Officer, Emirates, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...
Job Purpose:

This role involves providing technical assistance and operational support for engineering systems essential to the airline's functions. It also involves administrative support, coordination with IT, Engineering and Aircraft Manufacturers and other Vendors to implement Client/server, or web-based Engineering and Maintenance Applications and provide user support. Assistance in implementations, and maintenance of Engineering Systems updates, including producing user guides and arrange training on required systems and applications.

Job Outline

    Analyse user requirements, assessing business impacts and benefits, customizing / re-engineering business processes, additional Hardware /Software requirements and providing reports or presentations related to chosen application.
    Evaluate user training needs, develop training material, arrange, or provide in-house training for all Digital documents on Engineering servers.
    Assist in testing and implementing Aircraft Information Support Applications from Aircraft/Engine manufacturers and ensure timely updates of revisions and releases.
    Coordinate with vendors to report and resolve system errors, prioritising them based on functions criticality and operational impact within the contractual resolution time.
    Responsible for the administration of the Engineering System applications and user profile management of the dedicated business area, which includes auditing on a periodic basis.
    Liaising with Engineering users to develop new functional requirements to evaluate impact on user productivity vs costs involved, procedural changes and develop user guides.
    Support Engineering Systems in implementation of PC or Client /Server based applications, updating new releases, in-house development of required functionalities and ensure serviceability of computer related equipment/peripherals in EK Engineering.
    Act as a focal point for Engineering and IT for Engineering application support, liaising with system related problems with third party vendors in trouble shooting and bug fixing.

Qualifications & Experience

Qualifications & Experience:

    Engineering. Maintenance Control.
    Degree or Honours (12+3 or equivalent).
    2+ yrs Proven experience in administrative support roles, preferably in an engineering or technical environment.

Knowledge/skills

    12 years schooling or equivalent with 5+ years of experience in a related field is acceptable.
    Experience in Engineering Information Systems, user support, documentation and developing decision support tools for management.
    Knowledge of legal requirements, Air Transport Association Standards, Aircraft Manuals latest/varied techniques and computer systems in Airline Engineering.
    Strong communication skills, both written and verbal, with the ability to interact effectively with individuals at all levels of the organization.
    Strong organizational abilities.
    Project management certificates are an asset.

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://tas-ekgcareers.taleo.net/careersection/iam/accessmanagement/login.jsf?lang=en&redirectionURI=https%3A%2F%2Ftas-ekgcareers.taleo.net%2Fcareersection%2F2%2Fjobapply.ftl%3Flang%3Den%26job%3D439984&TARGET=https%3A%2F%2Ftas-ekgcareers.taleo.net%2Fcareersection%2F2%2Fjobapply.ftl%3Flang%3Den%26job%3D439984


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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


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Service Engineer, bics, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...
BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. We are a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.

Our solutions are essential for supporting the modern lifestyle of today’s device-hungry consumer – from global mobile connectivity, seamless roaming experiences, fraud prevention and authentication, to global messaging and the Internet of Things.

As part of the Proximus Group, BICS is supporting the Group mission to provide future-proof connectivity, IT and digital services, in the Benelux and global markets. With headquarters in Brussels, BICS also has a strong presence in Africa, Americas, Asia, Europe and Middle East. We have regional offices in Bern, Madrid, Dubai, New York, San Francisco and Singapore and a satellite office in Beijing.

Pioneering into the future of Next Generation communications. We have achieved a series of World’s Firsts successes with the launch of the first LTE Roaming relation or the first VoLTE International call between Europe and Asia, to name a few.

With a diverse and multicultural team of about 500 employees, we continuously strive to provide customers with the highest level of quality, reliability and interoperability, enabling them to maximize their end-user value.
Task Description

After the intake and first analysis by our Customer Care team, you will ensure further trouble ticket treatment and repair activities within our global portfolio of products.
You will be in contact with our customers, proactively and reactively, ensuring that our products and services meet their expectations and that our repair work addresses any issue they might encounter.
You will have the opportunity to work in an international environment and be in touch with the top IT and Telecommunication companies in the world.

Tasks description:

    Support and customer complaint handling (B2B environment) main focus on Enterprise support
    Propose and introduce network and telecom traffic solutions.
    On-line monitoring of the service performance, measuring the quality of our products and taking corrective actions both proactively and reactively.
    Identify possible areas of network and process improvements and propose solutions
    Work closely with customers and internal resources to effectively manage customer expectations and satisfaction.


Your Profile

To be successful, we are looking for the following profile:

    You possess a thirst for knowledge and thrive on solving technical challenges.
    Collaboration is second nature to you, as you enjoy sharing your expertise with others.
    Customer satisfaction is at the forefront of your priorities, and you excel in navigating stressful situations with poise.
    Flexibility is key in your role, as you're prepared to work occasional weekends and participate in on-call duties.
    Juggling multiple tasks and setting priorities come naturally to you, aided by your strong communication skills.
    Proficiency in English is essential for seamless communication with customers and colleagues, while fluency in Arabic is highly regarded.
    Experience with protocols such as MAP/SIP/Diameter/SMPP/API is a definite advantage, as is familiarity with GSM network infrastructure and QoS KPI Management. Your comprehensive understanding of IP networks and their topology further enhances your capabilities, with prior exposure to enterprise support work considered beneficial.

What’s in it for you?

    International environment. You will be part of an international diverse team and you will have the opportunity to make a global impact.
    Great company culture. You will be working in a dynamic working environment, driven by 3 core values: Think Forward, Strive for Leadership, and Achieve Together. We look after the well-being of our employees and organize internal events such as happy hours, sports and relaxation activities, parties, etc.
    Career development. From development plans, to trainings and internal mobility, we are committed to ensuring you have the knowledge, skills, and opportunities to maximize your potential.
    Benefits. We offer an attractive salary package

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://proximus.csod.com/ux/ats/careersite/11/home/requisition/16756?c=proximus&source=LinkedIn

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Systems Engineer, Serco, Abu Dhabi, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...
Make a difference every day

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life". 
 
Your Opportunity  

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 60 years history in the space sector, Serco is well placed to contribute to national strategies and New Space ventures who want to scale their businesses/organizations with skilled talent.

 

On behalf of our client in the United Arab Emirates, we are looking for a chartered Systems Engineer to join our organisation in Abu Dhabi, in the United Arab Emirates. This remarkable role offers a unique opportunity to work on several exciting projects in the region.

 

The Systems Engineer will provide systems engineering, architecture definition and requirements management in support of space programmes, in accordance with ISO 15288 : 2023 and the INCOSE technical processes, stakeholder needs and requirements definition, system requirements definition, system architecture definition and design definition process and system analysis.

 

The hiring for this position is subject to contract award.

 

Key Accountabilities

The Systems Engineer will be responsible for working in an open, collaborative, multi-disciplinary team, in active cooperation with other staff of our client organization and government entities, as well as in cooperation with industry and research communities.

 

Stakeholder Engagement and Communication

    Engage with a diverse group of stakeholders, including clients, project managers, and cross-functional teams, to understand and address their needs and concerns.

    Translate complex technical engineering concepts into clear, accessible language tailored to the audience's level of technical understanding.

    Conduct regular meetings, presentations, and workshops to facilitate communication and ensure stakeholders are informed and aligned with project goals and progress.

    Act as a liaison between technical teams and non-technical stakeholders to ensure mutual understanding and successful project outcomes.

 

Model-Based Systems Engineering (MBSE) for Complex Systems

    Utilize MBSE methodologies to support the design, development, and validation of complex systems, ensuring coherence and integration across all system components.

    Define system architecture by creating detailed models that capture the functional, logical, and physical aspects of the system.

    Transform high-level system requirements into comprehensive architectural representations, ensuring traceability and alignment with project objectives.

 

MBSE Tools and Environment Management

    Establish and configure the MBSE tool environment to support efficient system modelling and analysis activities.

    Manage the configuration of MBSE tools, ensuring that they are properly integrated with other engineering and project management software.

    Develop and maintain documentation and training materials for MBSE tools to ensure team members can effectively utilize them.

    Continuously monitor and update the MBSE environment to incorporate new tools, methodologies, and best practices as they evolve.

 

Requirements Management and Transformation

    Oversee the end-to-end requirements management process, from initial capture and analysis to verification and validation.

    Transform stakeholder and system requirements into detailed, actionable specifications within the system domain.

    Ensure that all requirements are accurately documented, traceable, and linked to corresponding system components and test cases.

    Collaborate with cross-functional teams to ensure that requirements are fully understood and incorporated into system design and development activities.

    Facilitate requirements reviews and audits to ensure compliance with project standards and regulatory requirements.

    Perform trade-off analyses and evaluate alternative architectures to optimize system performance and meet stakeholder requirements.

 

Specific Requirements

    Master’s Degree or equivalent in an engineering discipline

    INCOSE Certified Systems Engineering Professional

    Engineering Chartership

    Minimum 7 years of experience as a Systems Engineer with a focus on architecture and requirements definition

    Early-stage system definition and systems engineering MBSE approaches

    Requirements management

    System Architecture Definition

    Design Definition Process and System Analysis Process

    Experience with large and complex projects

    Stakeholder engagement

    Space systems experience is preferred

    Must be fluent in spoken and written English

    Must be eligible for UAE residency and a UAE security clearance

    Must be prepared to travel outside of the UAE, including for extended periods

 

What’s in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

    Competitive monthly pay and allowances that are commensurate with the role and industry standards

    Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing

    We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards

    We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones

    We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture

    We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.

    As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

 

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

 

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://careers.serco.com/ME/job/Abu-Dhabi-Systems-Engineer/798271602/?utm_campaign=LinkedinJobPostings&utm_source=LinkedinJobPostings&applySourceOverride=LinkedIn


Applied For Many Jobs, But Didn't Get Any Interview Calls?

Apply For This Job Using a Branded ATS-Friendly CV from Dubai-Forever.Com.

CONTACT NOW!





What is an ATS CV?

Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:



If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:



And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...

... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.


Read more about the ATS CV here:

www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV


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What's the most IMPORTANT thing you should read about a CV Writing Service?

Customer Satisfaction Reviews, right?

You'll get a fair idea whether to purchase that service or not.

Read the reviews and recommendations our customers have written on my LinkedIn profile.

Visit my LinkedIn Profile, and then scroll down to the Recommendations section.



Navigate here for more testimonials/feedback about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...


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Join the Middle East's Best Job Groups on Whatsapp:





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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.


It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.


Excited about working in the GCC? Click on one of the banner's below...






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SOCIAL INITIATIVE:

We publish job vacancies on this Job Portal and our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!


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