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ROLE MISSION
Working in partnership with our client, the Social Media Manager will build, engage and proactively support a social community through all key channels including Facebook, Instagram, Twitter, Snapchat, and support the main campaigns each year. The role is responsible for providing strategic best-in-class advice to the client and agency teams, writing/creating beautiful and engaging social content and managing the client on BAU briefs.
ABOUT THE TEAM YOU WILL BE JOINING
Reporting to the Business Director, the Social Media Manager is a highly collaborative role within a team of 5
WHAT YOU WILL BE DOING IN YOUR ROLE
Work in true collaboration with the client and be responsible for brand guardianship as the steward of the client’s online personality.
Ownership of Services related to social media channels & responsibility for content delivery across multiple brands.
Drive direction for dialogue with consumers.
Write inventive, attention-capturing posts, aligned to approved standards.
Develop FAQ question catalogue for consumers with the client to stay relevant.
Publish content, with a strong brand ambassadorship.
Maintenance of influencer relationships and reposting.
Work closely with the team and network of community managers and designers to create social assets.
Work across brands in the Middle East, present in several countries
Come up with real relevant insights from the local markets
Client day-to-day contact – replying to daily requests and enquiries
Trafficking and managing the team’s workflow of briefs – maintaining timelines
Building the content calendar for the year and month
Taking client briefs
Responding to client emails on timely basis
Managing reporting of community manager and insights
WHAT SKILLS WILL HELP YOU BE SUCCESSFUL
Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
Be a level, strategic thinker
The ability to manage client expectations when delivering projects
Entrepreneurial and proactive in approach and attitude
The ability to spot opportunities to create content and help clients achieve their business ambitions in line with their content pillars
Successful implementation of content measurement and testing
Excellent written communication skills, and the ability to develop the voice of the brand within it
Professional and works well under pressure, retaining confidence of the client
Keen and active interest in digital trends and popular culture
Pharma experience advantageous
Experience with working with a social media management tool
In-depth understanding of paid media and the role of influencers
Experience in Food sectors.
Experience working with Food products.
3 -6 years of relevant experience
Arabic speaking and writing
ABOUT OUR COMPANY
Lots of agencies say they're different. OLIVER is.
OLIVER believes that agencies work better inside a brand's organisation; delivering more effective work at the speed required to drive modern businesses forward. Using our unique Inside Intelligence methodology, we build specialist, dedicated in-house agencies that collaborate with clients to form better marketing solutions.
Established in 2004, our model is now driven by over 4000 people, working across more than 200 in-house agencies globally. Clients include The Guardian, Unilever, Barclaycard, PepsiCo, AXA, The AA, Adidas, BMW, Post Office, and 3M. OLIVER is part of the Inside Ideas Group (IIG), which also includes a global content agency to Adjust your Set, design, experience, and engineering company DARE and property marketing specialists Aylesworth Fleming.
OUR VALUES
We are a company built on our values, we have given you a brief overview below but would love to tell you more.
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Follow us on Instagram oliver.talent
Job Id: 8215
#LI-Onsite #LI-KF1
We've set ambitious, market-leading environmental and social goals around sustainability at OLIVER. We have committed to be net zero by 2030 and take far reaching action on DE&I in the sector. We expect everyone to contribute to our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.
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