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Are you ready to join an innovative organisation redefining the way we buy and sell cars?
We know just how frustrating the hunt for a new job can be. Much like the process of finding the perfect car… But look no further!
Automotive Transformation Group’s mission is to make buying cars easy and seamless for consumers, and we want your experience working with us to be just as enjoyable.
We believe in the transformative power of innovation, and with technology at our heart we love drawing on the talent and expertise of our diverse team to enhance our products. As an Automotive Transformation Group colleague, you will be supported and encouraged throughout your progression with us, and we have a wide range of departments you can explore working with.
Join us in helping some of the world’s best-known brands improve efficiency, reduce costs, and ultimately offer a first-class consumer experience. Advance your career with Automotive Transformation Group today and like your dream vehicle, you can rely on us to take you places you’ve always aspired to go.
Overall Job Purpose / Role Purpose:
The Role
We’re looking for an Account Director to join our ever-growing Middle East team based in Dubai. You will be responsible for managing ATG’s relationship with a major automotive manufacturer and its international dealer network. You will drive activity and growth to achieve specific targets around our industry leading ecommerce platform and supporting services, while ensuring they enjoy the very highest levels of ROI from our products and services. By enabling a thorough product and services a transformation program, you will develop the relationship at all levels.
Key Responsibilities
Grow monthly revenue through driving product adoption and introducing projects and services to your client portfolio
Proactively engage with your assigned portfolio of customers to ensure they’re informed on the latest product releases, software updates and longer-term roadmaps available from ATG
Analyse customer data to make informed recommendations and suggestions to your customers
Develop a key understanding of the client objectives and collaborating on a strategy with our services
Confidently present ATG, our products and services in an articulate manner
Develop excellent customer relationships at all levels both internally and externally that galvanise ongoing business opportunities
Lead customer review monthly and quarterly review meetings to KPI’s and agreed with the client.
Accurate management of CRM records for all stakeholders including detailed notes on the customer relationship, contact points, contract renewals, products and monthly opportunity and invoicing
Monitor and report on market and competitor activities and provide relevant reporting and insight
Being responsible for information security and data protection, and supporting the business in complying with any legal obligations imposed upon it through positive actions.
Essential Skills
Experience of working in the automotive industry, especially related to customer acquisition using digital programmes including retailer operations
An understanding of Software as a Service (SaaS) based products and the benefits of solution-based products
Excellent communication and client management skills
Ability to resolve problems in order to meet targets and customer service standards
Strong analytical skills and the ability to interpret data constructively to improve the performance of client’s digital strategy
Ability to drive the conception and development of innovative, engaging, on-brief digital ideas for clients
A minimum of five years’ experience in sales/account management, held in either automotive or a digitally focused role
Regular face to face client meetings occasional overseas travel may be required
Full driving license with business insurance
Required Experience:
A minimum of five years’ experience in sales/account management, held in either automotive or a digitally focused role
Salary
DOE
Location
Dubai
Department
Sales and Marketing
Position Reports To
Managing Director - Dubai
Benefits
25 Days Holiday plus Birthday Off
Up to 5 Additional Days Holiday for Long Service
Private Medical Coverage
Annual Flight to Home Country
Company Bonus Scheme
Employee Assistance Programme
Enhanced Maternity and Paternity
Regular Socials and Company Events
Job Application Privacy Notice
https://www.atg.auto/site/job-applicant-privacy-notice/
Under the Equality Act 2010, we aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
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