Manager – Hospital Operation Excellence, Bupa Arabia, Jeddah, KSA

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for details to register for this job...

Job Description
Role Purpose:

To execute and deliver Bupa Arabia’s hospital Operation excellence and patient safety agenda in order to drive the point of care hospital pillar by engaging in all hospital operations functions, supporting healthcare partner projects and initiatives in collaboration with both internal and external stakeholders.

Key Accountabilities:

1- Patient Experience and Engagement Services:

Design and implement a consistent process with cross functional stakeholders including the providers at each of touching point affecting customer experience at POC.
Report all patient experience outcome measures and validate them then share valid ones with assigned providers.
Implement a process to obtain consistent and systematic feedback from patients during each touchpoint experience (Service Management Board).
Lead on sessions with patients, caregivers and frontline staff at assigned POC to redesign their experiences (Experience-based Co-design toolkit).
Align with front line employees to deliver excellent service supported by review.
Develop processes that build health literacy and awareness of patient rights.
 

2- Continuous Improvement and Operation Transformation:

Lead Rahatkom Experience Board forum and Operation Projects Management.
Design PAX and Patient Safety metrics and best medical outcomes (SET, AR, VOE, VOP, Customer Journey map…etc )
Manage along with different stakeholders champions validation process of Service failures reported by front liners at POC
Analyze the root causes of Service failures with criticality indices and frequency , surveys review process of systematic collection and analysis
Drive Focus Improvement agenda, Kaizen, JDIs and RIMs on time in full by using a structured problem-solving methodology and variety of tools to reduce the service failures at a certain level.
Ensure elimination of Operation Failures recurrence at POC
Design the needful monitoring and control tools (dashboard) to confirm implemented solutions are resolving and the operations manual are up to date
Share Dashboards and Operations updates regularly with internal and external stakeholders. 
3- Customer Centric Culture and Digital innovation:

Monitor and deliver the needful training programs to keep the Bupa Staff and Hospital Staff up to high standard level
Lead on design all Digital transformation agenda and deliver the on time in full 
4- Healthcare Provider Relationship Management:

Arrange continuous meetings with assigned POC to share patients’ experience & outcome surveys
Demonstrate and strengthen the healthcare provider partnership and management models 
5- Patient Hospital Experience/Service Benchmarking:

Benchmark and evaluate the services offered by Bupa Arabia and main competitors for each patient touch point in the assigned POC providers
Prepare list of key persons and processes affecting the service delivery to Bupa members
6- Patient Experience Operation Design and Safety Assurance:

Design and implement a consistent process with cross functional stakeholders including the providers at each of touching point affecting customer experience at POC
Report all patient Medical and experience outcome measures and validate them then share valid ones with assigned providers.
Implement a process to obtain consistent and systematic feedback from patients during each touchpoint experience (Rahaktom Expereince Board)
Lead on sessions with patients, caregivers and frontline staff at assigned POC to redesign their experiences (Experience-based Co-design toolkit and CCXP competnecies )
Align with front line employees to deliver excellent service supported by review
Develop processes that build health literacy and awareness of patient rights
Skills
 

Excellent communication skills
Excellent computer and presentation skills
Healthcare Quality & Service Mindset


DETAILS TO REGISTER FOR THIS JOB:

https://careers.bupa.com.sa/en/saudi-arabia/jobs/manager-hospital-operation-excellence-4716302/




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Coordinator, Business Support, Al Ittefaq Steel Products Co., Dammam, KSA

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for details to register for this job...


Performs business support programs and services as assigned by the Business Support management to ensure they are delivered and maintained in an effective and efficient manner. 
Verifies the accuracy and completeness of various invoices for both plant and head office teams related to ticketing/travel, hotel bookings and expenses, gasoline/fuel, car maintenance, potable sweet water, medical expenses, waste water, garbage/waste, printing press, telephone and courier billings.
Reconciles invoice amounts and details against corresponding contract information. Discrepancies are reported to the Business Support Officer for reconciliation with the vendors and request for issuance of credit notes as appropriate.
Inputs data into SAP for invoices related to medical, courier, travel, and gasoline expenses.
Coordinates repairs to office equipment.
Enters service and material requests through the Purchase Requisition module in SAP according to applicable cost center budget.
Informs and advises the Business Support Officer about services issues and concerns.
Complies with the policies and procedures of the Business Support Services and the Administration Department.
To understand and follow the organizational HS&E policies.
To follow safety instructions related to their jobs.
To report damaged PPE, unsafe machines and equipment to concerned staff.
To keep the provided PPE’s in good workable conditions.
To avoid any horseplay and abuse of safety devices, equipment and welfare facilities.
To report any accidents, near misses or hazardous conditions to concerned responsible.
To attend safety trainings planned for them.
Having a right to say “NO” to any unsafe work.


DETAILS TO REGISTER FOR THIS JOB:

https://career2.successfactors.eu/career?company=altuwairqi&career_ns=job_listing&career_job_req_id=9085




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Petroleum Engineer, Aramco, KSA

This job is OPEN for ALL Nationalities to Apply, unless otherwise specified.

Read the Job Description carefully, then scroll down for details to register for this job...


Aramco energizes the world economy.

Aramco occupies a unique position in the global energy industry. We are the world's largest producer of hydrocarbons (oil and gas), with the lowest upstream carbon intensity of any major producer. 

With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society.

Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply.

We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.

Overview
We are seeking a Petroleum Engineering Specialist Provides expertise across the discipline of petroleum engineering with emphasis on unconventional resources, example topics include completions, rig-less activities, production optimization, and well integrity. You will demonstrate excellent computer skills, and hands on experience in data analytics, ensuring optimized well completion designs, and cost-effective fracturing/well intervention programs. Able to demonstrate expertise in industry specific software applications relevant to the above mentioned topics. Accountable to lead, and participate in technical studies, New Technology trials, and projects. Contributes to the development of technical workflows. Actively engaged in coaching and mentoring of junior/ graduate engineers. 

Key Responsibilities
Engages with leaders and experts from Upstream to provide guidance on best-in-class petroleum engineering tenets. Introduces new technologies to enhance hydrocarbon asset characterization and recovery. Leads, designs and participates in integrated petroleum engineering studies. Identifies petroleum engineering technical challenges and develops solutions. Supports the development/updating of technical standards and guidelines related to area of expertise. Participates in technical societies and technical publications in the area of expertise. Works as an independent contributor, mentors less experienced engineers and acts as a reference in the area of specialty.

Minimum Requirements
Bachelor's degree in Petroleum engineering or related science as appropriate to the required discipline. M.S. orPh.D. degree is preferred in related field. Minimum of 12 Years of Experience of extensive production engineering with international experience dealing with unconventional resources or HPHT/Tight Gas with a strong understanding of hydraulic fracturing of unconventional plays. You should be capable to support completion and workover activities in the field including, new well completions, A/L design selection, sand control completions, Frac design for high skin wells and day to day operational support for all remedial workover activities in the field. The candidate should be familiar with simulation software such as Prosper, Saphir, WellCat and Stimplan (or equivalent) with the ability to perform nodal analysis. 

Working environment

Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly.

At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world’s biggest technical, logistical and environmental challenges, we invest heavily in talent development.

We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs – one of the largest in the world.

 

Country/Region:  SA


DETAILS TO REGISTER FOR THIS JOB:

https://careers.aramco.com/expat_uk/job/Petroleum-Engineer/850728923/




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