Provide HR support in line with company HR policy and procedures; maintain up-to-date information on HR activities and processes in order to support the business unit and the organisation in achieving the desired strategic objectives.
Responsibilities
Administer day to day activities offering HR support to staff in relation to grievance procedures, disciplinary actions and attendance management practices. Assist staff by answering relevant HR enquiries, issue formal letters upon request, and follow up with medical insurance claims to ensure efficient and satisfactory service in line with HR policies and procedures.
Plan and undertake new employee induction programs as well as a proper orientation at all levels; subsequently follow up on new joiners’ progress during the probation period.
Perform other duties within the context of the job roles asked by the line manager.
Make sure that the human resources information system is updated with employees required data in order to be used for various activities or transactional purposes.
Implement and comply with procedures and processes set for the business unit.
Prepare correspondence ensuring timeliness, high quality and effectiveness.
Communicate line manager instructions or desires to relevant individuals and/or departments. Furnish and obtain information from other principals or departments as required by own senior.
Prepare routine or special reports/ data and assist in compiling reports or data of a wider and complex nature.
Ensure the paperwork and documentation of relevant activities is filed and maintained systematically as per an approved filing system.
Maintain and emphasise trusted documents are conveyed confidentially.
Qualifications Skills and Expereince
Bachelor’s Degree in Human Resources.
Two years’ experience in relevant role is preferable.
Understanding of HR laws and policies.
Excellent verbal and written communication in English / Arabic.
Oliver Wyman is a global leader in management consulting. With offices in 60 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.
Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. Visit our website for more details about Oliver Wyman: www.oliverwyman.com Follow Oliver Wyman on Twitter @OliverWyman
Job Overview:
The Global Mobility Administrator IMEA provides support to the Global Mobility Manager IMEA on a diverse range of activities ranging from day-to-day immigration / relocation assistance, to database administration and other specialized projects.
General departmental support includes visa/work permit processing assistance in IMEA, specifically the GCC, producing support letters, assisting employees with relocation processes across different Oliver Wyman offices in IMEA, maintaining electronic files and metrics tracking.
The Global Mobility Administrator will also closely cooperate with the UAE HR team on managing the UAE’s Sponsor Management System of sponsored employees.
Key responsibilities:
Immigration
Support the employees through the process of GCC business/visit visa applications by providing information of the visa being applied for, process steps, documents required, visa fees and key information.
Monitor systematic changes to visa processes and ensure that OW standard templates are updated to reflect any changes.
Support OW employees with the employment/salary certificates related to immigration use and other immigration related day-to-day requests
Provide the immigration information for the IMEA region to the employees once required, setting expectations for processing timelines.
IMEA database System
Input all data into the team’s internal Immigration and Relocation Database on Sharepoint and ensure data integrity is maintained
Closely cooperate with the UAE HR Operations team to ensure visa files are in good order and up to date.
Monitoring expiry dates of visas and work permits and proactively contacting applicant to see whether a renewal may be required
Administration support:
Assist with special projects and other administrative duties as needed
Support OW employees in the day-to-day requests (letters, advices, processes, timelines, …etc.)
Provide needed information related to mobility to the other teams in OW upon request.
Set expectations and provide the timelines on each process.
Relocation:
Support the IMEA Global Mobility manager with producing relocation documents and administration of the process as needed.
Experience Required:
While specific responsibilities will vary based on previous experience, the ideal candidate will have the following:
Bachelor’s degree required
Previous Global Mobility, Immigration or Human Resource experience is preferable, but strong client service experience from another sector will be considered
Experience working in a professional/financial services environment
Experience working as part of an international team
Excellent client focus and teaming skills
Meticulous, attention to details and maintenance skills
Arabic/English reading & writing is a must.
Skills and Attributes:
Strong client service and client impact focus
Strong teaming and collaboration skills for working in a global team in a multicultural environment
Strong organizational and follow-up skills
Problem solver with a can-do attitude
Solid verbal and written communication skills
Ability to work in a fast-paced environment
Experience working as part of an international team advantageous
Eager to get involved in firm culture and have fun
Why come to work at Oliver Wyman?
Working as part of our global, entrepreneurial company, you’ll do meaningful work from day one. We’re looking for individuals who challenge the norm, and constantly strive to build something new for the firm and the world around us.
At Oliver Wyman, there's no "one size fits all." We hire exceptional people and help them thrive through a built-in support network, flexible career paths, and no artificial barriers to advancement. We want you to bring your authentic self and enjoy working alongside diverse and down-to-earth colleagues who do serious work, but don't take themselves too seriously.
At Oliver Wyman we do not unlawfully discriminate against anyone and we are particularly mindful of the requirements to prohibit discrimination based on nine protected characteristics namely: age, disability, gender reassignment, race, religion or belief, sexual orientation, sex, marriage and civil partnership and pregnancy and maternity. Additionally, we pay close attention to work/life balance and family life, military status and personality types.
To learn more, please follow us on Facebook, LinkedIn or Twitter: @OliverWyman. www.oliverwyman.com/careers
Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
Join Mercer’s growing and high-performing Team of HR Consultants in Abu Dhabi or Dubai! We are currently looking for a senior member that further expands our success in the Energy sector. You are determined, pro-active and interested in developing and building new relationships with local and regional clients in the Energy sector? You are a critical thinker with high levels of resilience, strong conceptual skills, and a natural ability to connect with people from different walks of life? You seek to develop your consulting and professional career with one of the leading HR Consultancies? If this sounds interesting to you, keep reading!
We will count on you to:
Have a proven track record in delivering and selling HR or other related consulting projects in the Energy space in the MENA region
Understand key people trends, challenges and opportunities our Energy clients face today, and tomorrow
Develop and lead industry specific solutions, initiatives, thought leadership and networking events
Bring international leading practices in people management to our clients
Develop and implement our Energy client’s growth plans through comprehensive data analysis in collaboration with other functional leaders and their teams
Take on steering committee roles and operate as SME on key consulting projects
Enjoy working your way around ambiguity and changing demands among a group of passionate, dedicated and fun colleagues
We‘d like to hear from you if you:
Have 12+ years of HR or broader management consulting experience or other related experiences in the Energy sector, ideally a good part of it gathered in the MENA region
Successfully led teams to drive growth and expansion
Hold a Bachelor’s degree, preferably in Business Administration, Industrial Engineering, Human Resources or any other relevant discipline from a reputable university
Preferably completed a Master’s degree with focus on Organizational/Occupational Psychology, Talent Management, Organizational Behavior, Human Resources or an MBA from a reputable university
Continue your professional education through membership in professional associations such as the CIPD, the SHRM, the BPS or other relevant professional bodies
We believe you would excel at Mercer if you:
Demonstrate intellectual curiosity and an ability to learn quickly and think creatively without extensive supervision
Are proactive and seek to continuously improve the way things are done
Can organize yourself, have the ability to manage multiple priorities whilst working towards challenging deadlines
Have the ability to pay attention to detail while working under pressure
Thrive in working independently and know when to seek support
Relish in developing more junior colleagues in their professional career
Enjoy solving complex problems without a set answer based on strong research and analytical skills, both of quantitative and qualitative nature
Are operating at expert levels of the Microsoft Office suite, especially in Excel and PowerPoint
Have outstanding verbal and written communication skills and are empathetic to the viewpoints of others
Are fluent in English and preferable also in Arabic
What’s in it for you?
At Mercer, we recognize that our most important asset is our people. We believe in the value of healthy, happy colleagues and promote a culture of caring and well-being. In joining Mercer, you would benefit from working on challenging pursuits and projects with leading Energy clients across the region, have access to highly flexible work arrangements, participate in training and development programs, and be eligible for benefits such as an employee savings program and private health insurance in addition to a competitive rewards package. You would be part of a professional environment where your career matters to us and is supported in our global organization through regular check-in’s with your line manager and a focus on upskilling you for your next career step. And you will enjoy a great team culture, working with motivated and engaged colleagues from different parts of the world driven by a common purpose –aiming to merge economics and empathy in everything we do!
About us
With more than 25,000 employees in more than 40 countries worldwide, Mercer is the leading global service provider for Human Resources, Talent Management, Employee Health, Retirement and Investment Consulting. We at Mercer work with clients across the globe to solve their most complex challenges related to Health, Wealth and Career related matters.