Middle East Jobs, Careers, Vacancies

Finance And Customer Service Executive, City & Guilds Group, Dubai, UAE

Reporting to the Office Manager in Dubai, the Finance and Customer Service Executive will be supporting the Middle East business unit in achieving targets through a broad range of finance, customer service and administrative tasks.

About The Role

You will be involved in assisting customers in understanding their account details and will help address finance and customer service queries/requests. You will also perform a key role in providing relevant finance information to the team to help achieve overall targets. You must be open to learning new systems and show the ability to assist internal and external stakeholders in the effective use of these.

What you will be doing:

Finance

Raise and keep a record of manual invoices for CAPs, QAPs, EV Visits and Projects
Ensure that the invoices are received by the centres/clients and address queries pertaining to the fees
Provide copies of invoices and statements as necessary
Provide support to centres and Branch colleagues on queries pertaining to finance-related matters including invoices, statements, debtors, etc.
Generate monthly Debtors Report
Provide Centre Revenue report to Sales Department as requested
Escalate any issues that may impact income realisation or timely payment
Furnish Monthly MENA Revenue and Expenditure Report
Update Finance Contact in SAP
Process credit card payments

Customer Support

Assist with centre queries to ensure all are answered and dealt with promptly and professionally within City & Guilds customer charter guidelines always ensuring a positive experience for our customers.
Build positive relationships with your allocated customer accounts and deliver excellent customer service by driving solutions for day-to-day customer issues.
Provide support on a broad range of queries from a diverse group of customers to ensure provision of customer service in line with City & Guilds Customer Charter
Provide administration guidance and support to customers when required
Provide front line customer feedback to the MENA Team
Work with regional team to implement Customer Improvement plan
Provide advice and guidance on the most appropriate solutions to meet customer needs
Ensure Complaints are recorded and responded to in accordance with organisational guidelines

Finance – Project Support

Administer day-to-day finance-related tasks for the MENA projects
Collate, record, and submit Expenses to the UK weekly or as necessary.
Ensure that consultants and suppliers are paid as per contract
Facilitate the suppliers’ and consultants’ Vendor Registration in SAP
Assist in processing City & Guilds applications as Vendor Registration
Maintain travel expenses register in required format
Manage the project fee schedule of both client and consultants

Finance - Admin Support

Administer day-to-day finance-related tasks for the Branch
Manage Branch Petty Cash.
Collate, record, and submit Reimbursement / Expenses via SAP Concur monthly or as necessary.
Manage Account Payable for Suppliers and Consultant of the branch via SAP Concur.
Maintain Purchase and Payment Request Record
Assist Group finance in the introduction of UAE Corporation Tax
Liaise with Group Finance on the quarterly UAE VAT submission of report and invoices.

Applying Product and Systems Knowledge

To develop and maintain a thorough knowledge and understanding of City & Guilds systems and products to support customers and business development team

Document management

Ensure copies of vendor contracts and special projects are catalogued and retained in the office.
Manage accounts payables and receivables invoices and other records.
Update Bank confirmation letter annually or whenever required.

AD HOC

Carry out ad hoc duties from time to time at the request of management, commensurate with the level of this position including covering for the Customer Service Executive in their absence

About You

Third level qualification to diploma/degree level.
Minimum 2-year experience in the Middle East. Customer support experience in the region is preferable.
Excellent skills in a broad range of software packages including MS Word, Excel, Email and Internet. Experience in SAP is a plus.
Demonstrate understanding of basic Accounts and Finance Principles.
Excellent interpersonal and communication skills.
Highly self-motivated, flexible with ability to learn quickly, multitask and prioritise workload.
Show keen attention to detail.
Ability to work independently and across functions.
Fluency in Arabic is an advantage.
Fluency in English is essential.

https://apply.careers.cityandguildsgroup.com/vacancy/finance-and-customer-service-executive-500035.html

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Commercial Manager, Crown, UAE

As the world leader in metal packaging technology, Crown designs and manufactures a wide range of innovative and sustainable metal packaging solutions. Our customers are some of the world’s largest and most-respected companies.

About this opportunity

We are looking to hire a Commercial Manager, reporting to the General Manager and functionally to Commercial Director. The position is based in Dubai, UAE.

Main Responsibilities

Build and drive a results-based winning sales culture within your team and achieve sales as per budget including money collection & avoidance of bad debts.
Drive and maintain the sales discipline within your team with accurate and live information at all times.
Deliver accurate pipeline, activity and sales forecast reports for the customers on a regular basis.
Maintain market awareness; stay in touch with market trends including economic, environmental and competitive forces influencing the market.
Key Account Management for the strategic accounts
Identify and develop better business opportunities for improved growth
Supervise the work of commercial team and coordinates with CTS Engineers.
Ensure optimal team performance and capability by providing day-to-day leadership, coaching, development and corrective action.
Production scheduling in line with sales \ customer requirements & production department resource availability to achieve optimum utilization to keep the inventory costs at minimum
and uninterrupted customer supply by keeping permissible levels of inventory.
Attend to customer complaints & follow up with customer services manager and follow up with them to resolve to the customer satisfaction.
Prepare sales budgets, pricing, volumes & payment terms for Budget and Rolling Forecasts
Ensure effective adherence to company policies, procedures and sales process.

Required Skills and Competencies

Bachelor's degrees in Business Administration or Engineering
8+ years of experience in Commercial and/or Sales & Business Development fields
Key accounts management experience, preferably in B2B
Compelling Communication skills across all levels of the business
Robust interpersonal skills
Excellent negotiation skills
Demonstrable ability to lead, coach, develop and motivate people
Strong data analytical skills
Proactive problem-solving approach
Tactful in dealing with senior level people in Customers’ organization
Drive for results – a deep seated inner desire to compete against standards of excellence and achieve “step changes” in business results
Effectiveness - understanding the key drivers that maximise the returns and ability to execute a plan to improve on them

Competencies

Accepting Responsibility

Business Understanding and Customer Orientation

Communication Skills

Customer Focus

Flexibility and Adaptability to Change

Leadership and Motivation Skills

People and Team Skills

Planning and Organization Skills

Problem Solving and Decision Making Skills

Compensation Data

Competitive salary in-line with the seniority and responsibilities of this role
Management Incentive Bonus based on performance
Expatriate package including family benefits

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What Crown can offer you?

The opportunity to build a career in a multi-cultural environment
To be rewarded fairly and promoted based on merit and performance
Professional and personal development through training and work experiences
Strong engagement and commitment to the safety of our employees

Join us and become part of an international team of professionals who are passionate about sustainable packaging!

Equal opportunities

Crown is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, national origin, sex, marital status, sexual orientation, age, disability, religion, veteran status, or any other status protected by law.

Social Media

Learn more about Crown on our social media channels.

What Crown can offer you?

the opportunity to build a career in a multi-cultural environment
to be rewarded fairly and promoted based on merit and performance
professional and personal development through training and work experiences
strong engagement and commitment to the safety of our employees

Join us and become part of an international team of professionals who are passionate about sustainable packaging.

https://careers.eur.crowncork.com/job/Commercial-Manager/754459002/

SOCIAL INITIATIVE:

Project Manager - Infrastructure (Arabic Speaker), Turner & Townsend, Abu Dhabi, UAE

Company Description

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.

Job Description

The Project Manager will report to the Turner & Townsend Lead Project Manager internally and the client representative at a project level. The incumbent will be based in Abu Dhabi and may be required to travel across the UAE region.

The Project Manager will act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality, sustainability and safety standards.

We are looking for an enthusiastic self-motivated individual who has excellent written and verbal communication skills and who wants to make a difference to the Project Management division.

Key Attributes and Duties:

You will have both a strong pre contract and post contract delivery background. You will show excellent management and interpersonal skills and possess a very strong core technical skillset, an understanding of construction and commercial and contractual awareness.

As a smart and enthusiastic Project Manager you will understand the complexities of large scale infrastructure, real estate or public realm projects.

Your strong interpersonal skills and exceptional relationship management experience will enable you to effectively liaise with a diverse range of clients, sub-contractors and key stakeholders. You are immaculately presented and possess a perceptive knowledge of the end to end project delivery lifecycle inclusive of design, procurement, permitting, construction and handover processes.

Your proven success in delivering real estate projects will allow you to support in the following key responsibilities as Project Manager:

Develop and manage a suite of governance, communication and management control systems for the proper conduct and assured delivery of the client’s essential services and works.

Review the organisation structures of the parties and recommend alignment measures.

Monitor overall team performance and initiate any required safety or performance improvement measures and methodologies.

Monitor and audit compliance with the requirements of the management systems and report as required.

Continually identify any project risks, actively assign and manage mitigations as appropriate.

Initiate and conduct weekly technical and progress meetings relating to the services and works.

Manage any client stage gateway reviews and attainment of conditions precedent to such approvals.

Manage the attainment of design stage deliverables to schedule and quality that may be concurrent with any fast track works package procurements and associated permitting and approvals requirements.

Attend the site(s) as often as required to review HSSE, logistics and progress against the programme.

Produce formal reports on project progress measured against the baseline and milestone dates and agreed project-wide KPI’s.

Prepare weekly, monthly and ad-hoc reports on project progress for the Employer’s representative, prepare and conduct presentations as required.

Manage and administer the relevant contracts affording appropriate protection of the client’s interests.

Manage the timely issuance of company invoices and receipts against the agreed contract.

Qualifications

Essential

Degree in architecture, engineering, construction management or an equivalent technical qualification

Infrastructure/Public Realm sector experience

Minimum 8 to 15 years Project Management experience

Minimum 1 year experience of working in the Middle East

Arabic Speaker

Desirable

Recognised Project Management Qualification

Membership or chartership of a recognised professional industry body, such as RICS

Additional Information

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

https://jobs.smartrecruiters.com/TurnerTownsend/743999851041842-project-manager-infrastructure-arabic-speaker-

SOCIAL INITIATIVE:

Business Development Manager, Sapaad, Abu Dhabi, UAE

WHO WE ARE

Sapaad (http://www.sapaad.com) is a global SaaS (Software As A Service) product company with offices in San Francisco, Singapore, Dubai, and India. Sapaad crafts world-class Cloud software experiences; its flagship product, the Sapaad restaurant management system, has a rapidly growing customer base of thousands of customers worldwide.

THE OPPORTUNITY

We’re looking for an exceptional sales hunter, who has learned to sell through a combination of professional training and actual B2B sales experience, and wakes up each morning feeling hungry to close more deals

You will be the face of the company and will have the dedication to create and apply an effective sales strategy. You must be an excellent communicator and passionate about technology, food and hospitality industry.

JOB RESPONSIBILITIES

Identify areas of demand, marketing channels, and opportunities within the market territory assigned to you
Meet and educate potential customers about our products and new offerings
Build strong outbound sales pipeline, and manage sales campaigns to potential customers
Monitor competitors’ sales strategies and develop strategies to optimize the company’s market share
Build and maintain relationships with prospective customers, existing customers, and their key personnel
Carry out sales forecasts and analysis and present your findings to senior Sales leaders
Assisting with onboarding of new clients
Update Sales Tools on a daily basis giving full visibility of the deals and opportunities.

WHO YOU ARE

You are a seasoned sales professional with a hunter mentality. You are skilled at generating your own leads through cold calling, blitzing, research, networking, and driving your territory.
People are drawn to you. You love chatting up people you don’t know – getting to know them, telling your story and being comfortable driving the conversation
You are competitive and persistent. You chase your goals and do what it takes to win because you believe results matter most, period
You are focused on the big picture. You are strategically-minded with excellent problem-solving skills
You are results focused. You are a team-player, but you also thrive working autonomously
You are productive. You have bee successful cold-calling and have utilized successful sourcing strategies to reach the decision maker

OTHER REQUIREMENTS

Proven sales experience and work as part of a sales team in a B2B sales environment.
Must have valid UAE driving license and own car
Preference will be give to candidates with F&B and Hospitality industry experience

https://www.sapaad.com/jobs/business-development-manager-abu-dhabi/

SOCIAL INITIATIVE:

General Manager, Huhtamaki, Jebel Ali, UAE

Inspired to grow with your experience, learn and share with new colleagues?

Huhtamaki is a key global provider of sustainable packaging solutions for consumers around the world, enabling wellbeing and convenience. Our innovative products protect on-the-go and on-the-shelf food and beverages, ensuring hygiene and safety, and help prevent food waste.

We are committed to protecting food, people and the planet and are on the lookout for passionate and consummate professionals to join our growing team to help us deliver on our ambitious 2030 Strategy. We look for colleagues who Care, Dare and Deliver.

Responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise. Ultimately, you’ll help our company grow and thrive.

Responsibilities

Oversee day-to-day operations
Design strategy and set goals for growth
Maintain budgets and optimize expenses
Set policies and processes
Ensure employees work productively and develop professionally
Oversee recruitment and training of new employees
Evaluate and improve operations and financial performance
Direct the employee assessment process
Prepare regular reports for upper management
Ensure staff follows health and safety regulations
Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements and skills

Proven experience as a General Manager or similar executive role
Experience in planning and budgeting
Knowledge of business process and functions (finance, HR, procurement, operations etc.)
Strong analytical ability
Excellent communication skills
Outstanding organizational and leadership skills
Problem-solving aptitude
Graduate/Post Graduate in Business or relevant field

Total Years of experience of 25, Desirable: Of the 15+ years, at least 5 will have been spent in a flexible packaging organization with deep exposure to operations, sales and innovation.

Join us to shape the future together!

https://huhtamaki.wd3.myworkdayjobs.com/en-US/External/job/Jebel-Ali-Dubai-United-Arab-Emirates/General-Manager-UAE_R025383

Middle East Jobs, Careers, Vacancies

Finance And Customer Service Executive, City & Guilds Group, Dubai, UAE

About The Role

About You

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SOCIAL INITIATIVE:

Commercial Manager, Crown, UAE

About this opportunity

Competencies

Compensation Data

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Project Manager - Infrastructure (Arabic Speaker), Turner & Townsend, Abu Dhabi, UAE

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Business Development Manager, Sapaad, Abu Dhabi, UAE

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General Manager, Huhtamaki, Jebel Ali, UAE

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