SHE Manager Governance, BAE Systems, Riyadh, KSA

SHE Manager, Governance

Grade: GG12

Location: Riyadh, Saudi Arabia

JOB PURPOSE

BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia.  We provide maintenance of Royal Saudi Air Force aircraft and train RSAF personnel safely in a training environment in how to use their aircraft, equipment and weapons. 

BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.

the role will lead the development and maintenance of the Safety, Health and Environmental (SHE) management system for BAESSA and Air KSA.

The role will be responsible for providing competent and comprehensive SHE advice that subsequently leads to certification to applicable ISO standards with a focus on ISO 45001 and ISO 14001.

The role involves driving a range of complex programmes, requiring the job holder to plan, deliver and deploy appropriate SHE interventions in support of business aims, targets and objectives.

The role is primarily focussed on compounds, locations and the work and leisure activities that take place within these, therefore the job holder needs to be flexible in their approach and conversant with multiple sets of legislation and standards.

JOB ACCOUNTABILITIES

The role holder is responsible for providing SHE Governance across compounds and locations and also supporting operational SHE activities that enables the business and the line leaders to fulfil their duty of care.
SHE Governance includes (but not limited to): developing and maintaining SHE Policy and Management Systems, defining the SHE training and competency of the SHE function and wider business, influencing SHE objectives & targets and supporting relevant assurance activities associated with the Management System.
Operational SHE activities include (but not limited to): deployment and implementation of SHE Policy and Management Systems, SHE objectives and targets, provision of competent SHE advice on risk management and control and provision of an effective interface with regulators.
The role holder will:
Develop, maintain and/or deploy a SHE management system (including objectives, processes and assurance) that meet the requirements of BAE Systems Operational Framework and International SHE Standards (such as ISO45001 and ISO14001) and support the achievement of organisational goals.
Define the SHE training and competency of the SHE function and wider business and support the identification and delivery of specific relevant training to meet the business needs.
Provide competent and comprehensive SHE governance, advice and support to Line Leaders, enabling them to effectively manage SHE within their area(s) of responsibility.
Support the development and implementation of SHE strategy, governance, and innovative change programmes, ensuring consistency and effective improvement in SHE risk management and embedding a culture of continuous improvement and the sharing of best practice.
Provide robust, impartial and independent SHE advice for determining compliance with all relevant legal, BAE Systems Operational Framework and SHE Management System requirements.
Represent the Line of Business and support specific work packages for and on behalf of Air KSA SHE Director and wider business as appropriate.
The role holder will be a key interface with the business leadership team and external stakeholders (such as regulators, suppliers, professional bodies and customers).
Deliver duties to appropriate timescales and to budget. The role holder will have responsibilities for the planning and draw down of budgets.
Monitor the effectiveness, and provide regular reports, on all of the above to relevant stakeholders.
RECRUITMENT SPECIFICATION

Individuals will be required to have the skills and competencies outlined in the competency framework descriptors which can be found on the Developing You intranet site. In summary the role will require the following competencies to be successful:
Knowledge:
Whilst a management role, the job holder is required to hold a comprehensive technical understanding of safety, health and environmental management standards and practice. The role holder will be an experienced SHE professional with a strong understanding of SHE requirements, internal and external best practice and able to bring their experience to articulate these in order to influence those in key roles in the organisation.
The role demands a high degree of stakeholder management. The role, therefore, requires a good understanding of the operating environment (including Lines of Business, Programmes, Functions, Site(s) and customers), and a current view of their deliverables and strategic aims, the challenges that they face, and the developments which they are planning and enacting.
The role requires an in depth understanding of how to influence others in order to operationalise, integrate and deliver SHE processes, projects and change in a business, through having a working knowledge of that area of the business or site(s), a good understanding of the business strategic goals and relevant BAE Systems processes and procedures.
The role requires a broad range of experience and an appreciation of deploying SHE management systems across multi-cultural / international operations.
Skills:
The role requires a strong ability to influence and collaborate with a wide range of stakeholders across all levels of the business or site(s) and externally. Stakeholders include (not limited to) Line of Business Management Committees, Site/Functional Directors, Regulators, Professional Bodies, Suppliers and Customers. The job holder should be able to demonstrate integrity, credibility and maturity to gain the confidence and respect of others.
Due to the nature of the work environment, the job holder is required to have the ability to solve problems and make decisions in a dynamic way. The role requires analytical thought to resolve issues in a variety of complex situations, demonstration of sound commercial awareness during decision making and the ability to apply skills and knowledge to a range of problems and issues, drawing upon previous experience to resolve problems for scenarios that may not be covered by standard procedures.
The role also requires effective communication skills able to negotiate internally and externally across a range of levels and with high-level sensitivity to multiple audiences.
The job holder must also have experience of managing people, in order to effectively lead a team of diverse talent and experience of managing a diverse range of SHE projects within a changing environment, delivering within budget and to agreed timescales.
Qualifications:
The role holder should hold one or more of the following QCF/NQF Level 5 (or higher) SHE qualifications:
NEBOSH National Diploma in Occupational Health and Safety
Level 5 NVQ in Occupational Safety and Health Practice
 

EXPATRIATE EMPLOYEE BENEFITS

In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia.

SAUDI NATIONAL EMPLOYEE BENEFITS

In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities

BAE Systems

At BAE Systems, we provide some of the world’s most advanced, technology-led defence, aerospace and security solutions and employ a skilled workforce of some 82,500 people in over 40 countries.  Working with customers and local partners, we develop, engineer, manufacture and support products and systems to deliver military capability, protect national security and people and keep critical information and infrastructure secure.

 All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.

 

 
Job Engineering
Primary LocationSA-01-Riyad-Riyadh
 
Closing Date 16/Sep/22, 4:29:00 AM



▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

The most important thing you should read about a CV writing service, is customer reviews. Gives you a fair idea whether to purchase that service or not.

Read the recommendations that some of our clients; have written on my LinkedIn profile. Please navigate here: https://ae.linkedin.com/in/shabbirfkagalwala/

And then scroll down to read the Recommendations…


Navigate here for more testimonials about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...




πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


Join the Middle East's Best Jobs Groups on Whatsapp:

https://www.dubai-forever.com/whatsapp-jobs.html



Submit your CV here as well:

πŸ”Š https://www.dubai-forever.com/submit-your-cv.html



Join the Fastest Growing Jobs Group on LinkedIn:

πŸ”Š https://www.linkedin.com/groups/8288711/



Join our Telegram Group:

πŸ”Š https://t.me/gccjobvacancies



Want CV Samples & Templates for FREE? Navigate here: https://www.dubai-forever.com/cv-writing-sample.html


ADVERTISEMENT:


Meditation Mantra:

is our way to help you relax, meditate and get well from within. As they say, if your mind is healthy, then your body, soul, and your complete being will be healthy.

Youtube Channel URL: https://www.youtube.com/channel/UCpfW0jBRDm5TGIlLPbTqsuA

SUBSCRIBE, LIKE & COMMENT



SOCIAL INITIATIVE:


We publish job vacancies on this website & our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


He's waiting to give you 10X of whatever you do...Do the Good Deed!


Senior Power System Manager, Engie, KSA

While society is making strides toward a sustainable future, it isn’t happening fast enough.

ENGIE Impact delivers sustainability solutions and services to corporations, cities and governments worldwide. We help organizations accelerate their sustainability transformations by providing end-to-end solutions that are environmentally and economically beneficial and result in long-term growth.

From strategy to implementation, our goal is to help our clients embed sustainability throughout their operations, saving money and resources, and reducing their impact on the environment. ENGIE Impact is unique because we can leverage ENGIE Group’s world-class expertise in zero-carbon energy, mobility, and buildings as well as innovative digital tools and financing capabilities to offer our clients a true end-to-end solution.

The Sustainability Solutions group within ENGIE Impact is a growing team of deep experts and top-tier consultants who are translating these capabilities into solutions for our clients’ most complex challenges.

With 16 offices worldwide and headquarters in New York City, ENGIE Impact today has a portfolio of 1,000 clients, including 25% of the Fortune 500 Companies, across more than 1,000,000 sites.

 
 Job Description 
 
As a Senior Power System Expert for our office in Riyadh, you will contribute to the development of our power system activities in the Middle East. A wide range of services is offered to our clients, ranging from classical power system studies to the review of grid codes and standards and more recent subjects such as energy storage, green hydrogen, etc.
 
You will:
Manage our projects in Saudi Arabia, in close collaboration with our teams in Dubai and Europe
Lead the business development and commercial activities of our power system transmission services
Take an expert role on the different activities, from project delivery to junior coaching
Organize the junior team in our Riyadh office
 

Our clients include TSOs, regulatory bodies, power producers, industries and project developers around the world.

 

This team has a world class expertise in Power Systems and is the centre of excellence of the ENGIE Group for all related topics.

 

 

 
Qualifications
 
 Do you tick all the boxes?

 
We are looking for talented and motivated people to create the future of sustainability transition. Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow. 

 
You hold a Master degree in Electrical Engineering.
You are fluent in English. Arabic speaking is an advantage.
You have 10 years of experience in complex Power System studies or you have worked at a transmission system operator or consultancy previously.
You have a deep knowledge on phasor-type simulations, operational procedures for system operators, modelling and simulation of power system assets, etc.
You have a strong experience in Project Management.
You have experience in Business Development and Commercial Activities.
You have experience in managing a small team and coaching juniors.
You have experience in presenting and defending results to clients.
You have excellent written and verbal communication skills, for resultats presentation and for commercial pitch.
You are an expert user of specific power system tools to perform simulations (e.g. PSS/E, DIgSILENT Power factory, ETAP, PSCAD, ATP, EMTP-RV…) and capable of learning new software platforms.
Capable of working autonomously as well as part of a wider team.
You are dynamic, creative, interested by high level expertise and team work
You are geographically mobile for short or mid-term missions all over the world.
Understanding of Middle Eastern Energy landscape and industry is a strong advantage.
Knowledge in EMT modelling and simulation is desirable.
 
 
 
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.



▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

The most important thing you should read about a CV writing service, is customer reviews. Gives you a fair idea whether to purchase that service or not.

Read the recommendations that some of our clients; have written on my LinkedIn profile. Please navigate here: https://ae.linkedin.com/in/shabbirfkagalwala/

And then scroll down to read the Recommendations…


Navigate here for more testimonials about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...




πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


Join the Middle East's Best Jobs Groups on Whatsapp:

https://www.dubai-forever.com/whatsapp-jobs.html



Submit your CV here as well:

πŸ”Š https://www.dubai-forever.com/submit-your-cv.html



Join the Fastest Growing Jobs Group on LinkedIn:

πŸ”Š https://www.linkedin.com/groups/8288711/



Join our Telegram Group:

πŸ”Š https://t.me/gccjobvacancies



Want CV Samples & Templates for FREE? Navigate here: https://www.dubai-forever.com/cv-writing-sample.html


ADVERTISEMENT:


Meditation Mantra:

is our way to help you relax, meditate and get well from within. As they say, if your mind is healthy, then your body, soul, and your complete being will be healthy.

Youtube Channel URL: https://www.youtube.com/channel/UCpfW0jBRDm5TGIlLPbTqsuA

SUBSCRIBE, LIKE & COMMENT



SOCIAL INITIATIVE:


We publish job vacancies on this website & our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


He's waiting to give you 10X of whatever you do...Do the Good Deed!


First Line Managers, Novartis, Riyadh, KSA

Job Description

To build and execute strategies to achieve agreed Specialty goals for the entire KSA region; to drive Specialty performance, market share and optimal resource utilization; to build effective and enduring business relationships with key customers and stakeholders; to lead, motivate and develop a high-performing team of Specialty Representatives; to promote Sandoz as a leader in a specific pharmaceutical area.

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum requirements

• Bachelors’ degree in pharmaceutical science.
• Previous experience in small molecules area is desirable.
• Minimum 8 years’ experience in sales with a proven successful track record.
• Marketing Sciences/Product Management experience is a plus.
• Comprehensive understanding of KSA pharmaceutical market and experienced in networking in KSA private market
• Strong at coaching and leading teams.
• Outstanding project management skills.
• Fluency in English
• For internal candidates, min 2 years of experience under NVS Group


https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=13617&siteid=5260&PageType=JobDetails&jobid=2772161#jobDetails=2772161_5260



▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

The most important thing you should read about a CV writing service, is customer reviews. Gives you a fair idea whether to purchase that service or not.

Read the recommendations that some of our clients; have written on my LinkedIn profile. Please navigate here: https://ae.linkedin.com/in/shabbirfkagalwala/

And then scroll down to read the Recommendations…


Navigate here for more testimonials about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...




πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


Join the Middle East's Best Jobs Groups on Whatsapp:

https://www.dubai-forever.com/whatsapp-jobs.html



Submit your CV here as well:

πŸ”Š https://www.dubai-forever.com/submit-your-cv.html



Join the Fastest Growing Jobs Group on LinkedIn:

πŸ”Š https://www.linkedin.com/groups/8288711/



Join our Telegram Group:

πŸ”Š https://t.me/gccjobvacancies



Want CV Samples & Templates for FREE? Navigate here: https://www.dubai-forever.com/cv-writing-sample.html


ADVERTISEMENT:


Meditation Mantra:

is our way to help you relax, meditate and get well from within. As they say, if your mind is healthy, then your body, soul, and your complete being will be healthy.

Youtube Channel URL: https://www.youtube.com/channel/UCpfW0jBRDm5TGIlLPbTqsuA

SUBSCRIBE, LIKE & COMMENT



SOCIAL INITIATIVE:


We publish job vacancies on this website & our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


He's waiting to give you 10X of whatever you do...Do the Good Deed!


Commercial Manager - Infrastructure, Mace, Riyadh, KSA

The opportunity

Project: Mace are providing project management services on a major new build mall in the heart of Saudi Arabia, the project will consist of retail units, Hotels, food and beverage, and associated car parking.

Your responsibilities will include:

  • Managing sections of the works/contracts and being fully responsible and accountable for them.

  • Managing client interaction.

  • Having a greater involvement in life cycle costing and value engineering.

  • Being responsible for estimating and cost planning activities.

  • Managing the procurement process, ensuring that all stages including pre-qualification, enquiry, analysis, selection, and contract preparation.

  • Managing the production of monthly reports.

  • Applying value management techniques.

  • Managing cost variances and change control processes.

  • Negotiating and agreeing on final accounts.

  • Managing and chairing key meetings associated with their scope including consultants and contractors.

  • Acting in a timely manner in producing information to ensure efficient operation of the management systems, and reporting procedures.

  • Identifying opportunities to improve cost management procedures, templates, and products to improve services to clients.

  • Sharing key information and learning generated.

  • Identifying opportunities to improve internal systems and processes.

About you

You have 10 years + experience in general commercial management with min 5 years in client/developer or cost consultant, specific exp. in external works/infra/utilities preferable good commercial awareness; good knowledge of different types of contract and contract administration; you are a strong communicator and presentation skills; effective problem solving and decision-making skills; relevant degree in quantity surveying, cost / commercial management; chartered member or on target to achieve membership status with RICS.

Apply now for a confidential discussion.


https://careers.macegroup.com/gb/en/job/MACEGB19155EXTERNALENGB/Commercial-Manager-Infrastructure



▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

The most important thing you should read about a CV writing service, is customer reviews. Gives you a fair idea whether to purchase that service or not.

Read the recommendations that some of our clients; have written on my LinkedIn profile. Please navigate here: https://ae.linkedin.com/in/shabbirfkagalwala/

And then scroll down to read the Recommendations…


Navigate here for more testimonials about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...




πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


Join the Middle East's Best Jobs Groups on Whatsapp:

https://www.dubai-forever.com/whatsapp-jobs.html



Submit your CV here as well:

πŸ”Š https://www.dubai-forever.com/submit-your-cv.html



Join the Fastest Growing Jobs Group on LinkedIn:

πŸ”Š https://www.linkedin.com/groups/8288711/



Join our Telegram Group:

πŸ”Š https://t.me/gccjobvacancies



Want CV Samples & Templates for FREE? Navigate here: https://www.dubai-forever.com/cv-writing-sample.html


ADVERTISEMENT:


Meditation Mantra:

is our way to help you relax, meditate and get well from within. As they say, if your mind is healthy, then your body, soul, and your complete being will be healthy.

Youtube Channel URL: https://www.youtube.com/channel/UCpfW0jBRDm5TGIlLPbTqsuA

SUBSCRIBE, LIKE & COMMENT



SOCIAL INITIATIVE:


We publish job vacancies on this website & our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


He's waiting to give you 10X of whatever you do...Do the Good Deed!


Supervisor, Airport Services, Emirates Group, Riyadh, KSA


Job Purpose
Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Company?s commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various authorities. Ensure that all relevant areas of operations are fully covered. Job Outline: - Analyse anticipated operational problems such as over bookings, adverse weather, delays, cancellation of flights, crew flight time limitations etc., and undertake remedial and pro-active action in line with relevant procedures to minimise disruption to customers. - Ensure that Handling Agent, Caterer and other service providers are fully briefed regarding Emirates? requirements for the day?s operation (including any special handling) and that this information is updated as necessary in order to ensure a smooth and cost effective operation and that any inconvenience to our customers are minimised. - Ensure that all post flight activity is completed correctly in order to protect Company revenue and to facilitate the handling of customers and dead load at an-route stations and destinations. - Respond to queries, complaints and claims in an efficient and timely manner in order to restore passenger confidence. Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or Airport Services Officer. - Process all baggage claims and control expenditure on damaged baggage replacements and lost baggage claims as per applicable procedures and in a timely manner. - Support and cover the Emirates Ticket Desk, where applicable, and undertake ticketing/reservation duties to ensure seamless service to customers. - Support, coach and develop airport services agents and other relevant personnel to ensure that they are fully briefed/debriefed of the operational requirements and they provide the required Customer service levels. - Assist the ASM in conducting staff performance reviews in line with Performance Matters (i.e. setting staff?s objectives and development plan) and support the PM process by ensuring feedback is provided to staff PM reviews within stipulated time limits. - Carry out credit card verification and Travel documents checks diligently. - When required support duties in the Emirates lounge. Liaise with service providers and supervise contracted staff, overseeing catering, cleaning and maintenance operations and ensure service standards are met and maintained.
Qualifications & Experience
Airport Operations.Passenger Handling : : Minimum `O? Level or equivalent. Must have completed relevant and recognised professional training courses in Customer Services and Ground Operations. Experience: Given the specific requirements at outstations, a minimum of 4 years? Airline Industry experience is required. Knowledge/Skills: A working knowledge of Reservations / Fares and Ticketing, Departure Control Systems. Knowledge of Baggage Tracing and claims handling. Knowledge of Microsoft Word/ E-Mail/ Excel advantageous. Fluent in spoken and written English and local language. Advanced skills in Customer Service Delivery.


▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

The most important thing you should read about a CV writing service, is customer reviews. Gives you a fair idea whether to purchase that service or not.

Read the recommendations that some of our clients; have written on my LinkedIn profile. Please navigate here: https://ae.linkedin.com/in/shabbirfkagalwala/

And then scroll down to read the Recommendations…


Navigate here for more testimonials about our expertise and results:

www.dubai-forever.com/resume-writing-feedback.html

www.dubai-forever.com/cv-writing-reviews.html


Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...




πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό πŸ‡¦πŸ‡ͺ πŸ‡ΈπŸ‡¦ πŸ‡ΆπŸ‡¦ πŸ‡΄πŸ‡² πŸ‡§πŸ‡­ πŸ‡°πŸ‡Ό


Join the Middle East's Best Jobs Groups on Whatsapp:

https://www.dubai-forever.com/whatsapp-jobs.html



Submit your CV here as well:

πŸ”Š https://www.dubai-forever.com/submit-your-cv.html



Join the Fastest Growing Jobs Group on LinkedIn:

πŸ”Š https://www.linkedin.com/groups/8288711/



Join our Telegram Group:

πŸ”Š https://t.me/gccjobvacancies



Want CV Samples & Templates for FREE? Navigate here: https://www.dubai-forever.com/cv-writing-sample.html


ADVERTISEMENT:


Meditation Mantra:

is our way to help you relax, meditate and get well from within. As they say, if your mind is healthy, then your body, soul, and your complete being will be healthy.

Youtube Channel URL: https://www.youtube.com/channel/UCpfW0jBRDm5TGIlLPbTqsuA

SUBSCRIBE, LIKE & COMMENT



SOCIAL INITIATIVE:


We publish job vacancies on this website & our Whatsapp groups for the benefit of job-seekers.


It is to help people who are searching for jobs from across the world.


This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your network.


Do this GOOD DEED.


You never know who will benefit from it.


You've heard about KARMA right?


He's waiting to give you 10X of whatever you do...Do the Good Deed!


Popular Posts

Want your Profile to be Featured on this site for a full month?


All you have to do is, navigate to our LinkedIn profile, and LIKE, COMMENT and REPOST our posts. Then, navigate here to send us your information and CV.
This site is viewed by 1000's of recruiter's, searching for good candidates to fill their job vacancies in the Middle East.