Middle East Jobs, Careers, Vacancies

Customer Affairs Supervisor, Arabian Adventures, Dubai, UAE

Job Purpose

Effectively handle customer complaints in respective areas providing a personalised approach using a variety of communication methods, fully investigate the issues and respond in an empathetic and professional manner, to regain customer confidence, restore the reputation of the Arabian Adventures and ensure repeat business. Make recommendations to the Customer Affairs Manager to improve service shortfalls to regain customer confidence in order to ensure repeat business and sustain the growth of Arabian Adventures.

Qualifications & Experience

Experience in customer contact department of an airline or tourism industry. Knowledge/skills: Knowledge of Sales Force and Excellent MS office applications skills Good analytical skills including the ability to analyse data Other languages besides English: Fluency in the language of the country of work is required Other Information: The job holder is responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.

Salary & Benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careersJoin us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careers

https://www.emiratesgroupcareers.com/search-and-apply/363952

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Duty Manager, Desert Islands Resort & Spa, Abu Dhabi, UAE

Job Description

Report day-to-day routine activities to the Front Office Manager.

To ensure through effective supervision and on the job training that all services provided at the Front Desk are always available and carried out most efficiently as per the standards

To meet and escort all VIP Guests and to ensure that all services meet high standards as well as liaise with relevant departments regarding the arrival time, room blocking, VIP set ups, etc.

To ensure strict control of room keys.

To ensure that all incoming reservations for the day match the necessary accommodation and accordingly they are blocked in advance.

To ensure proper completion of all records required by local Government authority.

Plan and implement training plans for all Front Office employees. Conduct regular associate training, and monitor its success.

Maintain full knowledge of the Property Management.

To advise in-house guests of any changes in the Hotel such as restaurant timings, location changes, maintenance work, etc.

Supervise the functioning of all departmental employees, facilities, sales and costs, to ensure maximum departmental profit is achieved.

Take personal responsibility for maximizing quality levels of product and service, and guest satisfaction.

Ensure that all Standard Operating Procedures are being adhered to, by training all staff and monitoring their performance. Continue to capture best current practice in new LSOPs relating to front office operation.

Qualifications

To be successful in this role you will need;

2 years previous supervisor experience

Strong communication and organizational skills.

A positive and energetic attitude.

Be able to work under pressure within a dynamic team environment

An infectious passion for delivering a memorable guest experience.

A high standard of personal presentation

Professional interpersonal and communication skills

Additional Information

Able to realocate in a remote Island Resort

https://jobs.smartrecruiters.com/MinorInternational/743999848487562-duty-manager

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Instrumentation & Process Control Engineer, Enoc, Dubai, UAE

Job Title

Instrumentation & Process Control Engineer

Business

Shared Services Centre

Job Purpose

Provide Instrumentation & Process Control design, engineering and project support, to deliver medium and small Project(s) thru all stages complying with engineering standards, process, procedures and guidelines to ensure reliability and integrity of assets.

Principal Accountabilities

Supervision

Policies, Processes, Systems, Procedures and Controls

Budget and Work Plans

Technical Support, Specialist Consulting Studies & Governance.

Discipline Specific, Design & Inter-Disciplinary Check

Procurement

 Support in review before release, all Request for Proposal’s, vendor proposals/ quotations, clarifications, etc.

 Support Technical Evaluation, for selection and finalising Equipment, Package items, Third Party Specialist Studies contracts.

 Review vendor documents e.g. drawings, datasheets, specifications and calculations for accuracy and compliance to specifications, standards.

Performance Management

 Contribute to the achievement of the approved Performance Objectives for the Section and achieve personal objectives in line with the Balanced Scorecard framework.

Knowledge Management and MIS

 Support or Contribute in Knowledge Management of the Discipline by assimilating the Lessons Learnt, review / shortlisting, revision / development and publishing of technical documents.

Environment, Health and Safety (EHS)

 Support the EHS culture and comply with relevant ENOC Group EHS policies, procedures and standards in line with local regulations, legislation, international standards and best practices.

 Ensure ENOC Group Sustainability policies, processes, procedures & standards are implemented across the Function in line with international standards and best practices.

Additional Principal Accountabilities

Innovation and Continuous Improvement

 Identify and recommend improvements in internal processes against best practices in pursuit of greater efficiency and productivity.

 Support an organisation culture that encourages innovation, enhances employee motivation and supports implementation of Change Management initiatives.

 Design and/or Support the implementation of new tools, techniques and technologies to continuously improve the quality and efficiency of delivering Company products, operational processes and services in the Department.

Risk Management

 Identify and assess relevant domain risks and implement measures to manage and/or mitigate all identified risks from a Function perspective.

Engineering Documentation Management

 Identify and Prepare document repository for maintaining Instrumentation & Process control Engineering Discipline Documents and Drawings in line with Company guidelines, systems and procedures.

Key Working Relationships

Internal

 Maintain regular work related contact with immediate Supervisor and Managers, peer Discipline Heads, Project Manager(s) all reporting staff and team members as required, on matters related to Instrumentation & Process control Engineering Policies and Processes, EHS and Project specific issues.

External

 Regular contact with local and international vendors and third party service providers (e.g. Consultants and Contractors) to establish relationships or to obtain Technical support and services.

Experience

Minimum Requirements:

Bachelor’s Degree in Instrumentation/Process Control Engineering and five (5) years of experience in applying the discipline skills in the oil and gas industry.

 Understanding of a variety of the discipline’s concepts, practices and procedures.

 Strong analytical, problem solving and interpersonal skills.

 Proficient in office productivity tools such as the MS Office suite of products and Adobe Acrobat.

 Intermediate English language proficiency (IELTS score of 6.5 or above or a TOEFL score of 79 or above)

https://careers.enoc.com/job/DUBAI-Instrumentation-&-Process-Control-Engineer/730660022/

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Executive assistant (m/f), Siemens, Dubai, UAE

Job Description

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Executive assistant & Admin Leader for Ultrasound , within UAE Legal entity.

Our global team: Siemens Healthineers is a leading global medical technology company. 66,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success.

General description of the role:

As a Management Assistant, your mission is to assist your Manager, Director of the Siemens Healthineers Ultrasound Legal Entity, as well as the other collaborators of the department (sales, marketing, finance...). Your contacts are mainly internal with your various collaborators but also external with customers, partners etc.

· Executive assistant role for the GM / CEO Legal entity UAE

· Team assistant for the Ultrasound Dubai based team & Austria based team

· HR admin interface / PRO

· Compliance and Legal admin interface

· Real Estate admin interface

Tasks and Responsibilities:

You will manage various administrative tasks such as: managing the agenda, the mailbox, general and telephone reception, preparing mail and meetings.
You organize meetings, workshops, events and keep the ad hoc files related to these events.
You organize trips (hotel reservations, airplane,) according to Siemens Healthineers procedures, you carry out the expenses claim of the teams.
You introduce and follow up a set of tasks related to the commercial and marketing activities of the division through specific software and report, if necessary, of these tasks to the concerned employees.

Your qualifications and experiences:

You have a first experience of min 4-5 years as a Management Assistant or similar function, preferably in the Healthcare & Medical Devices fields.
You have experience in HR / Legal or Compliance assistance.
You have a good command of IT tools such as MS Office (Outlook, Word, Excel) and more specific programs useful for travel booking, follow-up of commercial communications (newsletters, communications, products, ...) etc. In addition, you are comfortable at learning new tools.
You are fluent in English (written / spoken); German or Arabic would be a plus (but not required)
You are professional, diplomatic and very organized.
You like to use your organizational skills to coordinate and prioritize the different tasks to be done
You have the assertiveness and flexibility to respond to these tasks in a timely manner with clear communication to your colleagues.
You are a positive thinker.

GDPR

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open.

Diversity and Inclusion

Diversity, Equity and Inclusion are strong values that represent our company. We commit to studying all applications in accordance with these values and in full transparency.

https://jobs.siemens.com/jobs/333187?lang=en-us

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Senior Information Security Manager II, Kroll, Abu Dhabi, UAE

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll’s Cyber Security practice helps firms manage cybersecurity risks at every stage of preparedness by identifying vulnerabilities and readiness through a comprehensive gap analysis and risk assessment; implementing best practices to avoid compromise; and recovering from cybersecurity attacks.

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll.

This new role is part of Kroll Information Security Program Office team supporting the RISC (Risk Information Security and Compliance) leadership to provide the oversight and challenge of open control issues within and impacting the Kroll.

The role will combine expertise in internal controls and assurance with a knowledge of the Information security, risk and compliance domains to ensure the identified control issues and associated remediations across Kroll are remediated with the highest levels of discipline and in line with standards set and overseen by the Kroll RISC leadership. This role is a part of the Kroll Information Security Program Office team.

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll.

RESPONSIBILITIES:

Work with Risk, Information Security and Compliance and other internal control programs leadership and colleagues across Kroll to collate and report on open issues from all sources owned by and impacting the Kroll
Develop tools and analyses to proactively identify areas of noncompliance and stress to ensure impact to delivery is mitigated
Challenge issue owners to deliver actions as efficiently and effectively as possible
Present on status and themes and trends in open issues to the RISC leadership
Work with issue and business owners and Internal Audit colleagues to coordinate assurance activity across Kroll
Developing instructional and procedural documentation and presentations
Work collaboratively with other functions and stakeholders
Support in evidence/artifacts collection during external audits
Excellent written, verbal, analytical and interpersonal skills

REQUIREMENTS:

Master’s or bachelor’s degree in a related field from an accredited college or university
Ability to work independently as well as with other individuals at all levels across multiple functions
Good to have knowledge on Microsoft Office (Word, PowerPoint, Excel)
Good to have knowledge on reporting tools.
Ability to work on your own or as a strong team player
Strong problem solving, technical and analytical skills
Ability to effectively present information and respond to questions.
Ability to solve practical problems in situations where only limited information exists

In order to be considered for a position, you must formally apply via careers.kroll.com.

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

https://careers.kroll.com/job/-/-/25499/35421018928

Middle East Jobs, Careers, Vacancies

Customer Affairs Supervisor, Arabian Adventures, Dubai, UAE

Job Purpose

Qualifications & Experience

Salary & Benefits

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Duty Manager, Desert Islands Resort & Spa, Abu Dhabi, UAE

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Instrumentation & Process Control Engineer, Enoc, Dubai, UAE

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Executive assistant (m/f), Siemens, Dubai, UAE

Job Description

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Senior Information Security Manager II, Kroll, Abu Dhabi, UAE

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