About us
Since 1847, Cartier is the reference in luxury and represents the symbol of excellence thanks to its extraordinary know-how, powerful values, and unique creativity.
Animated by a “pioneer spirit”, our Maison is recognized as a “dream maker” through a distinctive network all around the world which blends passion, exquisite creations, hospitality, and generosity, to create and celebrate memorable moments with each of our valuable guests.
Each ambassador extends the Maison’s legacy built by our founders and contribute to further installing Cartier as the lead luxury retailer.
Do you match this profile?
Striving for operational excellence, attention to details, retail-centric and entrepreneurial, your goal is to ensure Cartier’s clients live exceptional and unique experiences. Your management & communication skills will enable you to engage your stakeholders, where business performance and client experience are the main priorities. You are navigating in a complex and ever-changing environment with challenges to thrive in.
Covering boutiques, point-of-sales and digital presence in two countries and several cities, your scope is vast and projects multiple, you know how to prioritize and are excellent with your time management.
What do we expect from you?
1. Commercial operations
✓ Is the market warrant for all stock, sales planning, sales orders, overall inventory, and its strategy.
✓ Is the point of contact for all internal and external stakeholders for queries regarding to stock information.
✓ Manage sales administration activities including sales order maintenance, stock allocation priorities, invoicing, consignment and returns, on range, novelties, limited editions.
✓ Actively communicates with all stakeholders to ensure stock queries are met within an agreeable delay.
✓ Follow-up with all sales / orders and never miss a transaction.
✓ Regularly meet with commercial management teams to discuss forecasts, planning, sales trend and inventory level per point-of-sales and product categories.
✓ Regularly meet with local Logistic team to improve services and timelines.
✓ Balance stock between point-of-sale as relevant aligned with the commercial strategy and needs.
✓ Alert teams on critical shortages.
✓ Work on continuous improvement to shorten lead-times, delays and pending communications.
2. Assortment management
✓ Review and adjust all point-of-sales assortment every quarter in collaboration with required stakeholders.
✓ Adapt assortment to seasonality forecast; plan, adapt and communicate accordingly to all stakeholders.
✓ Integrate assortments for the reference in Model Stock or Booster to ensure appropriate levels of stock in point-of-sales.
✓ Visit local point-of-sales at least twice per year to discuss improvement needs; far locations can be done remotely.
3. Stock management
✓ Analyze inventory level, evaluate overstock/shortage risk per touchpoint including non-sellable items, and re-balance stock to optimize sales.
✓Analyze and follow up on Novelties deliveries to respect the launch plan
✓Define and communicate KPIs through multiple reports and dashboarding
✓Ensure replenishment flows are well working, identify gaps and solve them
✓ Alert commercial teams and supply planning team on inventory situation per touchpoint.
✓ Liaise with Logistics for any execution anticipation.
✓ Liaise with the HJ/event team for operations related to events.
4. Management
✓ Is responsible for the good operations of the local Perfume distribution and the management of the local group Chemist.
✓ Create strong bonds with local, regional and international stakeholders.
Skills:
✓ Intrapreneurial mindset with strong proactivity and creativity.
✓ Excellent communication, interpersonal, & organizational skills.
✓ Agility to adapt to changing and complex environment.
✓ Excellent analytical skills and understanding of retail productivity levers.
✓ Genuine values of inclusivity and trust.
✓ Results oriented.
JOB PROFILE (for recruitment purpose only)
Required experience:
College degree is preferred in a related and applicable field.
2-5 years of experience in supply-chain and merchandising departments
Technical skills / abilities:
Computer skills: enhanced knowledge of MS Word, Excel, PowerPoint
SAP knowledge is a plus
Requirements:
Arabic & English language
Ability to work flexible hours with occasional travel.
Ability to deal with people from all backgrounds.
Willing to take on temporary new duties during colleagues’ leave or absence.
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