JOB SUMMARY
The business development manager - Middle-East is based in Dubai and his/her mission is to grow our client base and act as a single point of contact with clients, following their services engagements and making sure successful achievements of the desired commercial objectives.
RESPONSIBILITIES
Business & Financial
- Conduct market studies and analyze the competitive landscape;
- Researching, planning, and implementing new target market initiatives;
- Commit to renewal and new business targets.
Client Acquisition
- Plan sales campaigns;
- Develop the business sales and marketing strategy;
- Create a sales pipeline;
- Develop new sales areas and improving sales through various methods;
- Use the different communication channels in order to prospect and target new clients;
- Negotiate pricing with clients and suppliers;
- Acquire new clients;
- Present to existing and new clients the company portfolio;
- Pursuing leads and moving them through the sales cycle;
- Manage the relationship with the client and all stakeholders;
- Follow services engagements with clients to make sure that 100% renewability is achieved;
- Cross sell clients to increase the service penetration of the portfolio of EXEO;
- Make sure that clients are always up to date with our latest developments and innovations that can help them enhance the way they work;
- Act as a point of contact for key clients;
Internal Collaboration
- Develop a strong understanding of company products or services as well as business position and competition to keep business competitive;
- Prepare financial objectives by forecasting and present forecasts and analysis to directors;
- Update the CRM and documents sales activities in the online tools;
- Liaise with Exeo consultants and sales operations in order to develop client proposals.
SUCCESS FACTORS
- Meet new lead objectives;
- Meet new client target requirements;
- Meet new business volume target requirements.
MINIMUM COMPETENCIES:
- Bachelor degree;
- Experience with client relations;
- Excellent client-facing and internal communication skills, written and verbal communication skills;
- Solid organizational skills including attention to detail and multi-tasking skills;
- Customer-focused, excellence-driven, very ethical;
- Passionate, energetic and capable to inspire;
- Pursues excellence in all aspects of business;
- Good leadership and team working skills;
- Native Arabic speaker and proficiency in English;
- Working under pressure and being able to deliver results on time;
- Client oriented and team spirited.
THIS IS A PLUS:
- A knowledge of Agile methodologies;
- Education preferably in the fields of computer science or engineering;
- Knowledge of digital technologies and how they can help organizations
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