Area Reservations Manager, Qasr Al Sarab Desert Resort by Anantara, Abu Dhabi, UAE

 

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As an Area Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team memebrs. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honoured. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems. You will take personal responsibility for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

Qualifications

• College degree in hotel management
• Three years experience in hotel reservations and rooms division
• Familiar with the hotel operations available technology (PMS & RMS) and all distribution channels.
• Understand the dynamics of regional & local market, local competitors and events of the destination

Additional Information

The advertised position is based in Qasr Al Sarab Desert Resort by Anantara, AbuDhabi


https://jobs.smartrecruiters.com/MinorInternational/743999826528330-area-reservations-manager



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Principal Engineer Forensic Analyst, Emirates Group, Dubai, UAE

 

Job Purpose
The Principle Engineer is an experienced L4 Forensic Analyst. They work during normal business hours and are responsible for investigating and managing the most complex incidents. For an engineer to operate at this level, they should have a skilled forensics background in reverse engineering malware, conducting host forensics or performing network forensics. They are responsible for investigating data breaches, critical security incidents and potential cyber-criminal activity Job Outline: - Performs advanced analysis of adversary tradecraft, malicious code, and Advance Persistent Threat capabilities. - Analyse computer, communication, network security events and exploits to determine security vulnerabilities including recommendations for remedial actions. - Conducts forensic, malicious code, and packet-level analysis to develop comprehensive technical reports stepping through complete reverse engineering of incidents. - Recommends countermeasures based on the identified techniques, tactics, procedures, and behaviour patterns used by adversaries. - Utilizes a range of specialised methods and techniques in order to retrieve and analyse data linked to a range of criminal activity, such as network intrusions, hacking, online fraud, political, industrial and commercial espionage, terrorist communication, theft of confidential information and the use of illegal images. - This role is also responsible for coordinating incident drills (purple teaming), developing alert criteria (use-cases) and contributes to development, writing, and reviewing of SOPs in order to improve incident response capabilities. - Leads the management of critical incidents, including coordination of incident investigation and management activities with both internal and external parties and supports the CSOC Manager through incident escalation and crisis management.
Qualifications & Experience
Information Technology.Other : Degree or Honours (12+3 or equivalent) : Degree in Computer Science, Information Systems, Engineering, Telecommunications, or other related scientific or technical discipline is desired. Four (4) additional years of general experience (as below) may be substituted for the degree. -Certifications Desired: Offensive Security Certified Expert (OSCE), GIAC Certified Reverse Engineering Malware (GREM), GIAC Certified Forensics Analyst (GCFA), GIAC Certified Network Forensics Analyst (GNFA), Encase Certified Examiner (ENCE). -General Experience: 5-7 years of experience in advanced technical analysis with increasing responsibilities. Demonstrated oral and written communications skills. -Good working knowledge of cyber threat analytics. -Previous experience working in cross functional and interdisciplinary project teams to achieve tactical and strategic objectives. -Proven ability to document and teach team members how to apply advanced analytic techniques to solve complex problems. -Solid understanding of enterprise IT cybersecurity operational environments. Experience: Overall 8+ years? in network security with a focus on computer forensics, static code reverse engineering, and advanced (packet) network analysis. Static code reverse engineering experience can be substituted by experience in similar skill in computer forensics, network analysis, mobile device forensics related to malicious code, network flow analysis, or other similar skill. -Experience analysing emerging technologies for potential attack vectors and developing mitigation strategies. -Ability to evaluate offensive and intelligence-based threat actors based on motivation and common TTPs. -Experience with gathering open-source and controlled intelligence to develop predictive understanding of adversarial strategies, priorities, and overlapping interests. -Demonstrated expertise in deploying and maintaining open source network security monitoring and assessment tools. -Experienced in technical writing such as Event Bulletins, Cyber Digests, and Quarterly Summary Reports. Leadership Role :NO


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Project Manager, Majid Al Futtaim, Dubai, UAE

 Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Job Purpose:


  • The role would ensure that all the IT projects are delivered within budgets and timelines with at-most efficiency. The need is to be abreast with the latest trends in technology, especially related to entertainment and F&B industries. The role is critical for the I.T harmonization and continuous improvement efforts of the business unit.


Job Details – Key Responsibilities and Accountabilities:


  • Responsible for ensuring that customer needs are met through providing specific project deliverables and reporting on progress on regular basis through project boards and steering committees.
  • Plan, Develop & manage the overall portfolio and project plans, budgets, structure, schedule and staffing requirements necessary to execute the deliverables of the project.
  • Own project documentations including SOW, FDD etc.
  • Uses a methodological manner to the full portfolio and projects
  • Oversees the execution of the deliverables, often coordinating the efforts of IT employees, third party vendors and customers to provide the results agreed upon in the signed of project proposal or contract.
  • Selection and development of IT staff by identifying project staffing needs.
  • Makes critical contributions to the identification and development of technological capability for the MAF Group.
  • Applies rigorous project Change Management processes to control scope and timing and budget.
  • Through their networks and affiliations keep abreast of new developments and systems, seeking ways to apply them to MAF group Leisure business needs and seeking approval bases on comprehensive business case.
  • Ensuring customer needs are met through timely and efficient completion of deliverables.
  • Establishes and manages the plan, including the development of schedules, resource requirements and coordination/integration requirements with third party vendors and customer/customer representatives.
  • Oversees the execution of all deliverables, including reporting periodically to customer and stakeholder/sponsor on progress, and working with them to remove obstacles.
  • When appropriate, executes project steps as a full team member.
  • Motivates, directs and coaches project team and others, including such responsibilities as the structuring of work priorities and assignments, developing detailed project plans, managing deliverables-related staff performance, and directing deliverables-related training and development activities.
  • Ensure that QA is integral for the project success.
  • Ensures that deliverables are implemented in a cost-effective manner, achieving results and time commitments within budgeted parameters.
  • Provides on-going feedback, share knowledge, and experience to team members and contribute to their performance reviews.

Measure of Success – KPIs:


  • Project dependent :from 0 to +1.000.000 AED
  • New Technologies and Solutions are implemented
  • Site Openings have proper Project Documentation and Signoffs
  • Stakeholder feedback.

Other Context (if applicable):


Personal Characteristics and Required Background:


Skillset (job specific technical skills and behavioral competencies needed)
  • Project management experience, especially software and IT product development would be desirable.
  • very good understanding of IT practices, policies, SDLC, and operating norms
  • understanding of current and future technical architecture
  • ability to provide operational leadership to a team with multiple levels of experience.
  • CSM (Scrum master certification) or PMI-ACP (Agile project management) is preferred.
  • Excellent with MS office suite and other tools like Jira, Confluence or similar.

Minimum experience
  • 7 to 10 years practical project management experience
  • Must have managed projects on medium to high complexity in an international environment
  • Must have managed teams of 5-10 people

Minimum Qualifications/education
  • University degree or similar


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Gulf Senior Brand Manager, Cardiorenal/New Launches, AstraZeneca, Dubai, UAE

 ABOUT ASTRAZENECA

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.

ROLE SUMMARY

Maximize the potential of the AstraZeneca therapeutic portfolio through professional and successful working relationships with internal and external customers. Manage the promotion, pricing, and positioning of the products in the relevant therapeutic portfolio, pre-post Launch strategy, development of a disease area vision and strategy, and effective resource allocation in order to optimize sales and profits. Strategize, write and implement the marketing plan for the brand.

What you’ll do

Operational Brand Management & Customer Excellence:

  • Fully accountable for building & driving the brand strategy by providing customer insights acquired during interactions with external and internal customers
  • Participate in the development of the Business Action Plan in close collaboration with the Marketing Head
  • Drive the full implementation of the operational Business Action Plan in close collaboration with the key functional team members
  • Keep the Business Action Plan updated and implement the plan to ensure that Brand objectives are realized, including revising the S&T to ensure complete coverage /expansion of the target list as per marketing strategy
  • Lead the operational roll-out of the pre-agreed strategic and operational plan (campaign task force, monthly implementation meetings)
  • Identify potential new market insight and collaborate with Market Intelligence to leverage all critical market data to refine action plans or prioritize activities.
  • Develop and understand market research principles/sources/tools/methodology
  • Work with local data to contribute to forecasting models.

Communication & Promotion:

  • Develop all campaign material and all the briefing documents to ensure maximum impact
  • Briefing and selection of agency and review performance of agency and costs to ensure optimal use of available financial resources
  • Actively collaborate with the medical/Access team and/or Sales team with other support functions to ensure alignment with strategy.
  • Be actively involved and leading of regional and national sales meetings/business reviews as required
  • Ensure full compliance of material/activities with ethical and Code of Ethics (demonstrate and ensure active respect for values, business ethics, local laws, policies, and marketing procedures)
  • Propose budget spending on the defined territory & is responsible for accurate budget management
  • Prepare cost estimates for current activities, advertising / informing about AstraZeneca brand products, and investment budgets.
  • Responsible for the implementation of promotional/communication strategies, plans, and programs in support of brand strategies and objectives

Stakeholder Management:

  • Build and maintain strategic relationships with key internal/external clients.
  • Lead Brand Team, develop and implement plans for KEE development & marketing strategy implementation.
  • Cooperates with Sales Managers to empower sales force, strengthening their capacity to implement business strategy. Though: field visits at regular intervals to gain insight on current and future marketing initiatives and ensure correct product information is delivered, providing training to the sales team on the promotional materials and product strategy, addresses internal/external questions in regards to brand strategy and promotional materials)
  • Report on the status of implementation of the tactical plan to internal customers.
  • Proactive assessment of brand performance, proposing needed actions to tap on opportunities, working without supervision, successfully addressing outstanding challenges of marketing strategy implementation
  •  Maintain close with KEE’s and other key customers, including those who have significant influence in the purchasing decisions with major hospitals/institutions for the assigned products.

Corporate responsibility:

  • Maintains highest ethical standards and works in the spirit of AstraZeneca Code of Ethics, following rules & norms set by corporate policies
  • Ensures that all conducted activities are done in accordance with local legislation and corporate standards.
  • Timely reports (as per respective procedures): health/environment/wellbeing-related accidents; adverse events that you became aware of; change in status of your Conflict of Interest.

Essential for the role

  • Bachelor’s degree in relevant field (e.g., business or science/Pharma)
  • Minimum of 3 years of marketing experience in the Pharmaceutical and/or Fast-Moving Consumer Goods (demonstrated ability to network, build and maintain relationships with key internal and external stakeholders and work cross-functionally).
  • Cardiovascular, Renal, specialty TAs & New launch experience
  • Strong expertise in market analysis, deep market research insights mining, forecast analysis, and business case development with scenario planning
  • Market development and expansion work (Pre-Post launch)
  • Excellent Interpersonal, organizational, Cross-functional cooperation and projects management skills
  • Leadership & autonomy to initiate & execute responsibility under minimum guidance
  • Proven inspirational leadership when working with teams on guidance, alignment & commitment.
  • Financial business acumen and experience in working with various forecasting models with the ability to analyze data to formulate marketing plans.
  • Effectiveness and Productivity - ability to maximize the use of resources and produce results.
  • Stakeholders’ management to reach solutions and collaborates effectively with internal teams.
  • Ability to handle setbacks & to work in a new environment, showing clear examples of resilience
  • Proven competency in Microsoft Word, Excel, and PowerPoint, strong presentation skills

Desirable for the role

  • Advanced degree(s) in Business or science
  • Specialty medicines with complex ecosystems (patients, healthcare providers, systems, payer)
  • Patient centricity - being passionate about really understanding patients, their attitudes to health, and who they interact with/are influenced by along the patient journey – to ensure patient needs are at the heart of decision-making.
  • Translate information into actionable insight - rigorously analyzing and synthesizing multiple sources of information to uncover powerful new insights that can be applied to create business advantage, both now and in the future
  • Building different portfolios - understanding the role of a comprehensive brand portfolio comprising differentiated and distinctive brands. Making clear choices to optimize the life cycle of brands across the AZ portfolio and to effectively service trends in the therapy area
  • Define winning brand strategies - choosing the most promising brand opportunities and associated priority target audiences. Developing ambitious strategies to overcome barriers to success and truly build the brand.
  • Generate game-changing ideas - unleashing and nurturing creativity to translate strategies into bold ideas that will connect with target audiences to change attitudes and deliver behavior change
  • Design compelling experiences - creating holistic, motivating campaign experiences for multiple audiences across key touchpoints to drive positive change in attitudes and behavior.
  • Execute with brilliance - delivering compelling experiences that help us create stronger connections with target audiences, rigorously reviewing performance and seizing opportunities to optimize in real-time, and to achieve greater effectiveness and efficiency
  • Engage with the Broader organization - understanding broad business operations and optimizing relationships with cross-functional teams to inspire and mobilize them behind the experience plan. Applying sound commercial acumen to deliver patient benefit and optimal financial return.

Why AstraZeneca?

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.


So, what’s next?

  • Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.
  • Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it’s yours.

Where can I find out more?

Our Social Media, Follow AstraZeneca on LinkedIn

Follow AstraZeneca on Facebook

Follow AstraZeneca on Instagram  

    

Date Posted

15-May-2022

Closing Date

22-May-2022


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IT Service Management Analyst, Emirates Group, Dubai, UAE

Job Purpose
Perform a continuous cycle of service improvement to the production services that we provide to our customers through rigorous problem, service continuity, availability and capacity planning and management. Define and implement Service Level Objectives (SLOs) and ensure the agreed service levels are met. Job Outline: - Utilize analytical skills and tools in order to identify records, trends, and analyze all problems that are assigned. Liaise effectively with the incident management teams, application support teams, and technical teams to ensure all problems are investigated, diagnosed, have a root cause analysis performed and permanent fixes implemented within the agreed terms of the SLO ensuring that these are prioritized by severity and impact criticality. - Update the known error database with available interim solutions, and provide a monthly report to the line manager. Proactively identify potential issues which might become incidents, communicate the same to line management, and provide cost-effective solutions in a timely fashion. Analyze incidents/alerts from EMS to ensure that potential problems are proactively detected and fixed before they cause business impact. - Conduct detailed impact analysis, capacity planning and ensure that proper testing of proposed problem fixes are completed successfully before changes to the production environment are requested. Take end-to-end responsibility for all problems until permanent resolution ensuring that continuous progress updates are communicated to the key stakeholders. Escalate problems that age and are resulting in recurring incidents for the business. - Work with the IT Management team of BITMs, ASMs, and IT Technical Managers to develop SLOs for Emirates IT customers. Translate the business needs of the customer as defined by the BITM into technical requirements for service delivery infrastructure and liaise with the delivery teams to develop a design which uses standard services wherever possible. - Ensure that the SLOs and SLAs are adhered to and supported by the relevant technical teams. Report and measure service availability in line with agreed service levels. Ensure that the SLOs are supported by the relevant Emirates Group departments (e.g. P&L, HR, Legal) through Operational Level Agreements (OLAs), and by external suppliers via Underpinning Contracts(UCs). - Own and maintain the service catalogue for all available services to drive standardization and rationalization of all production services. Liaise with IT Strategy and Architecture to ensure the service catalogue supports the strategic directions for IT. - Coordinate with all required IT teams to ensure service specifications, tools and resources are committed for implementing the agreed services according to SLOs. Identify and agree on Service Quality Plans & KPIs with required IT teams to ensure improvement to service levels. - Monitor SLO compliance reports and customer scorecard feedback and liaise with MITs, BITMs, and Technical teams to investigate non-compliance incidents and to implement improvement processes, where appropriate. Assess the financial implications of SLO violations. - Ensure that operational monitoring, escalation, and renewal terms agreed with external suppliers through UCs are adhered to and to protect the interests of Emirates IT in a manner consistent with the contract terms. Support and review IT Service Continuity plans, testing, and strategy for all IT services provided to the Group, to verify their validity and efficiency. - Where a team is assigned, Plan, develop, and monitor staff performance. Implement new strategies to enhance and maintain their motivation levels to ensure the provision of customer-focused and competitive services to the Emirates Group.
Qualifications & Experience
Information Technology.Project Management: 5+ Years Degree or Honours (12+3 or equivalent) : Degree in a subject relevant to IT. Specialist technical experience, within an IT Service Delivery environment, which includes problem, capacity, service level management and service continuity experience Knowledge/skills: Broad Business Domain Knowledge Technical Strategy and Planning Broad Operational and Infrastructure Knowledge Broad User Support knowledge Broad financial knowledge Broad Applications & Systems Development knowledge Problem Management Capacity Management Service Level Management IT Service Continuity Availability Management Safety Sensitive Role: No
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.


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Create a new CV to apply for jobs in the Middle East (GCC):


1. Applicant Tracking System (ATS) - compliant CV. This CV is used for online applications on job sites. ATS is the software that reads and stores your CV in a database. 


2. Visual/ Infographic CV. This CV is normally sent to recruiters by email. It is visually - appealing. It may not be compliant to the ATS.


To know more about ATS and Infographic CV read here:


https://www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV




Please do submit your CV here as well:


πŸ”Š https://www.dubai-forever.com/submit-your-cv.html




Join the Fastest Growing Jobs Group on LinkedIn:


πŸ”Š https://www.linkedin.com/groups/8288711/




View our Youtube Channel:


πŸ”Š https://www.youtube.com/channel/UC3f1M0lYhy7e6TT_nWq9HSQ




Join our Telegram Group:


πŸ”Š https://t.me/gccjobvacancies

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