Officer - Sales Officer, Oman Air, Muscat, Oman

 Reference No

CAT-22-11

Job Title
Officer - Sales Officer - Sales

Category
catering

Educational Qualifications

  • Bachelor degree in a related discipline with 2 years’ experience preferably in Business Administration, Sales or related field
  • OR two years college Diploma in a related discipline with 4 years’ experience preferable in in-flight Catering /Business, Sales or related field

Or Specialized certificate in the related discipline with Secondary School and having 12 years’ experience in Business, Sales or related field

Skills/Knowledge

  • Proficient in English Proficiency (Reading and Writing)
  • Proficiency in MS office
  • Ability to work in a fast-paced, high-pressure environment
  • Social media management skills

Experience Required
As mentioned in Educational Qualifications

Job Location
Muscat

Job Description

  • Set up meetings with potential clients and listen to their wishes and concerns.
  • Actively seek out new sales opportunities through calling, networking and social media.
  • Develop positive working relationship with existing customers for repeat business.
  • Explore new business opportunities with potential customers.
  • Conduct market research to identify selling possibilities and evaluate customer needs.
  • Prepare and deliver appropriate presentations on products and services.
  • Maintain accurate and complete sales operational and transaction records.
  • Answer customer queries in accurate and timely manner.
  • Prioritize sales tasks based on revenue goals and deadlines.
  • Negotiate/close deals and handle complaints or objections.
  • Maintain a database of prospective and current customers.
  • Interact with customers to get feedback on products and services offered
  • Collaborate with team members to achieve better results.
  • Gather feedback from customers or prospects and share with internal teams.

Closing Date
21-05-2022

Job Type: Full-time

https://www.omanair.com/erecruit/guest/rmJobDetailedDisplay.do?vacancyId=13922


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Sectors: ,

Desktop Engineer, Bank Nizwa, Oman

 ob Description

Job Purpose:

To provide prompt support to our users is always been the highest priority. The helpdesk team provide level-1 functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, LAN, and remote systems with the following scope.

Responsibilities:
  • Serve as the first point of contact for Users seeking technical assistance over the phone or email
  • Deploy and configuring PCs, Workstations and Laptops.
  • Hardware and Microsoft support for the Client machines.
  • Clean PC’s hard desk with vacuum to remove dusts
  • Maintain inventory of all hardware
  • Log issues and escalate it to right technician for resolution.
  • Cabling of PCS / printers and phones for new users
  • Shifting of equipment’s for new users
  • Installation and configuration of network Printers. Software / hardware inventory
  • Perform remote troubleshooting through diagnostic techniques and questions
  • Guide the Users through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Follow-up and update Users status and information
  • Monitoring of IT communications rooms against humidity / ac leakage / water detection / temperatures etc., during peak and off-peak hours.
  • Identify and suggest possible improvements on procedures.

Job Location
Muscat

Relevant Experience in Years
3 Years

Required Qualification
  • Bachelor’s degree in Information management or computer science or any related fields
  • Minimum of 3 years solid IT Operations experience, in a 24/7 high availability environment.

Special Certification

Any Other Relevant Information

Knowledge & Skills:
  • Ability to supervise staff of highly functional technical personnel
  • Ability to provide motivational leadership and maintain high morale
  • Good written and verbal communication skills.



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Sectors:

Supervisor, E-Max, Oman

 1.


Shop Keeping and Store Standards

Maximize and contribute to sales within the store through exceptional customer service and retail experience
Ensure all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)
Ensure all products are price tagged and bar-coded before display
Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
Ensure awareness and vigilance at all times of security in the store without any negligence
Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times
Give accurate and current information about the product for all inquiries
Increase the customer database by adding new customers to the mailing list
Understand the returns policy and ensure effective implementation
Help store merchandiser and/or store manager in product placement and arrangement
Dress up Mannequins & attend to other visuals
Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy
Operate as a cashier and be consistently accurate in money handling ( in case applicable)
Understand and utilize all reports required for the day to day functioning of each store
Carry out linked selling i.e. understand the customer’s need and close the deal

2.

Store Merchandise / Merchandising

Maintain a detailed knowledge of the merchandise/ products stocked in the store
Ensure promotions and fast selling lines are featured in the store
Provide information about the customers(likes,dislikes and opinions) to the dept incharge
Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store

3.

Customer Service

Responsible for greeting and meeting all customers promptly and politely as they enter the store
Provide customer satisfaction by delivering exceptional customer service
Guide customers throughout the store or to the specific area the customer requests
Develop a clear understanding of all departments, products,make, features and after sales service
Ensure effective implementation of visual merchandising principles within the stores
Effectively deal with customer queries and complaints
Follow procedures for dealing with specific customer orders
Ensure confidentiality with respect to Landmark retail/store sales information

DISPLAY

QUALIFICATION

Basic Qualification / Education / Vocational Training

High School Diploma

Advanced

Qualification / Certification / Specialist Training

Graduate degree in any field

EXPERIENCE

Minimum Experience

1-2 years

Specific / Relevant Experience

COMPETENCIES

Skills and Capabilities

Knowledge of retail processes and industry
Communication skills
Interpersonal skills
Proactiveness and flexibility
Customer service orientation
English/local language speaking skills

DELIVER

Perspective

Key Result Area (KRA)

Measure

Financial

Maximise Sales

% of customers converted with exceptional customer service/

Accuracy in meeting Sales Target

Loss Prevention

Cost of Damage/Loss goods on display

Customer

Enhanced store experience

Customer Feedback (Scores / No. of Complaints)/

Number of new initiatives or ideas to improve store experience and layout

Increase in customer awareness on products

Customer Feedback Score/Mystery Shopping Score

Current Processes (Internal)

Adherence to SOPs (Internal to the organization)

% deviations from the defined SOPs (Audit score)

100% stock availability

Customer Feedback Score

% of instances of stock outs in store

"Build" for Future" (Capability)

Enhance the technical and behavioural skills and capability

Number of training programs attended by self/

% improvement in performance pre and post training session or review to review

JOB INTERACTIONS

KEY INTERNAL INTERACTION WITH

NATURE OF INTERACTION

KEY EXTERNAL INTERACTION WITH

NATURE OF INTERACTION

Customers

For customer conversion by displaying excellent customer service

Validated by

Mark Bowland, GM - Lifestyle

Troy Zunckel, GM - Babyshop

Revised by

Validated on

February 18th, 2009

Revised on

Qualifications

Primary Location: OM-Oman
Job: Retail Operations
Organization: E-Max Oman
Schedule label /Ψ§Ω„Ψ¬Ψ―ΩˆΩ„ Ψ§Ω„Ψ²Ω…Ω†ΩŠ: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/Ω†Ψ΄Ψ± ΨͺΨ³Ω…ΩŠΨ© Ψ§Ω„ΩˆΨΈΩŠΩΨ©: May 12, 2022, 2:54:58 AM


https://landmarkgroup.taleo.net/careersection/ex/jobdetail.ftl?job=220002N9&lang=en


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Create a new CV to apply for jobs in the Middle East (GCC):


1. Applicant Tracking System (ATS) - compliant CV. This CV is used for online applications on job sites. ATS is the software that reads and stores your CV in a database. 


2. Visual/ Infographic CV. This CV is normally sent to recruiters by email. It is visually - appealing. It may not be compliant to the ATS.


To know more about ATS and Infographic CV read here:


https://www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV




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Sectors:

Sponsorship Sales Manager, MCI, Dubai, UAE

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