Middle East Jobs, Careers, Vacancies

PCE Specialist, Weatherford, Al Khobar, KSA

Overview

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.

Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.

When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford offers competitive compensation, a comprehensive benefits program and provide you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Responsibilities

Has responsibility for assisting with the development of reliability-based maintenance strategy, based on preventive and predictive maintenance for the product line equipment. Work directly with the Maintenance Manager to build a reliable system and maintenance team. Works with Repair and Maintenance Technicians to schedule workload. Primarily activity is at workshop, troubleshooting, repairing, refurbishing, implementing mandatory modifications and executing and/or planning preventive and corrective maintenance of field equipment and tools, helping to mitigate assets related non-productive time and improve overall field service delivery performance. He/she may be required to attend a client location to perform his/her duties whenever an R&M task is deemed necessary to carry over a field operation.

DUTIES & RESPONSIBILITIES: (not listed in any particular order)

Produce and Maintain an efficient system for the tracking of Equipment Usage, Inventory Control and Equipment Upgrades required or planned
Ensure all current operating contracts are supported, and that the chain of support for any equipment/software problems they may encounter is in place and being implemented.
Supply, in accordance with company reporting systems, monthly reports allowing efficient communication and accurate information pertaining to Inventory, purchases and equipment supply.
Communicate effectively with both field operations and the regional service Supervisor through regular meetings / emails / telephone conversations, updating procedures and releasing information in a timely manner.
Research / Development and Assist with technical feedback from trials of new techniques and activities in order to increase the local market and stay ahead of competition.
Perform maintenance and or troubleshoot while in the field, communicate any needs resulting from these activities through the respective channels to the Local and Region Offices as required.
Organizes all Technician Team Members daily roles and duties as per location demands
Supervises the work of all technicians on the R&M service team, including processes, procedures, paperwork accuracy, safety, etc.
Reports inventory and asset issues to R&M Supervisor
Supply the Regional Technical Support with all necessary operational reports including Failure / Non-Conformance Reports, Inventory checks, and Engineer Visit status reports.
Ensure all necessary documents are distributed for the optimum communication of Equipment
Operating Procedures to local management and field crews. These may be in the form of Manuals, Checklists, Procedures etc
Verify local field personnel competence levels with respect to equipment operation and maintenance, recommend training, and ensure performance evaluations of employees.
Identify and report potential personnel problems and system anomalies.
Assist in updating training records, experience etc. Coordinate with the Regional Technical Support Supervisor.
Ensure the highest standard of quality assurance is applied for installation and service of equipment. Ensure these standards are maintained through all aspects of the operation, from refurbishment and restocking through to routine maintenance and repair
Know and understand Weatherford Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions
Must understand and comply with all safety rules and company policies of Weatherford

Qualifications

Minimally 3-4+ years related experience
High School diploma (or Secondary School Diploma or equivalent) as minimum.
Preferred 2 years College degree

https://external-weatherford.icims.com/jobs/134432/job?utm_source=indeed_integration&iis=Job+Board&iisn=Indeed&indeed-apply-token=73a2d2b2a8d6d5c0a62696875eaebd669103652d3f0c2cd5445d3e66b1592b0f&mobile=false&width=1567&height=500&bga=true&needsRedirect=false&jan1offset=330&jun1offset=330

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Sr. Officer - Hospital Delegate Services, Bupa Arabia, Jubail, KSA

Job Description

Role Purpose:

Is responsible for answering customer inquiries face to face, over the phone and e-mail, ensuring that all calls and member requests are processed as per the company standards and provide a competent, courteous, efficient and proactive point of contact for customers and hospital staff. Follow up as needed on all inquiries to ensure resolution satisfies customer, hospital and company expectations.

Key Accountabilities:

1- High level of customer service and professionalism:

- Follow customer service procedures as outlined in the manual to comply with the department’s procedures and standards.

- Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are provided accurate information on its provider and proceed general queries with confidence.

- Deal competently with customer complaints and take all possible actions to resolve the issues to their fullest satisfaction with minimal intervention of team leaders.

2- Team Support:

- Work effectively both individually and as part of a team to achieve both individual and department goals and objectives.

- Strive consistently to promote a positive team spirit.

- Contribute to the team positively.

3- Providers' compliance:

- Ensure that the hospital is compliant with the agreed upon standards of service with our company and that they deliver such standards to the members.

- Ensure that the hospital is utilizing the swipe card and fingerprint machines in addition to the website and any of the technical services linked to our company.

- Play a support role for the hospital staff and enable coaching and training on BUPA services to the hospital staff

4- Complaints management:

- Solve the customer complaints without the need of further escalations

- Ensure the proper follow up of the recovery plan

- Ensure that the complaints are entered into the complaints system tracker so as to take preventive actions

5- Relationship building:

- To establish excellent relationships with the providers insurance directors

- To conduct regular visits to the front lines at the point of service & to listen to their concerns and feedback

- To co-ordinate with provider relation on a recognition mechanism for the providers

- To ensure that the image of the providers in front of the customers is strengthened giving further boost to the partnership framework

6- Professional appearance and commitment.

- To ensure the office, customer area and their personal appearance is at the highest level of cleanliness, order and professional look.

Skills

Education:

Minimum requirement is university BS degree in business, marketing, healthcare or equivalent in related medical field.

Experience Fields:

- Healthcare, customer service, front desk

- Multi-cultural with interpersonal and communication skills, excellent planning

- Commercial skills in combination with service focused mindset

https://careers.bupa.com.sa/en/saudi-arabia/jobs/sr-officer-hospital-delegate-services-4512215/

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⚫️ Mid Level Professionals (5 - 8 Years Experience)

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🟠 Senior Professional Level (8 - 15 Years Experience)

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Communications Manager, Tetra Pak, Jeddah, KSA

At Tetra Pak we touch millions of lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions. Guided by our global brand promise, PROTECTS WHAT'S GOOD™, we strive to make a difference by protecting food, people and our futures. To do this we need more than smart technology. We need smart people too. People like you, who wants to work with people like us.

Communications Manager

We are looking for a Communications Manager who will supporting in developing, implementing and maintaining a communications agenda that supports the Company's and the Cluster's strategic Communications agenda, its near - term business priorities and its long - term strategic ambitions, refining when required to address specific opportunities, challenges or changes in direction.

What you will do

Act as a member of the Cluster Communication Team, aligning with other Market Companies in the cluster as relevant to ensure consistent activation against the business's strategic direction, operational activities and priorities.
Develop and execute proactive plans and communications strategies for:
A strong corporate and employer brand and image, and implement in the cluster working with the Communication Managers in each Market Company.
A thorough understanding of the company strategy, corporate culture and business understandings across the company which enhances morale and commitment among staff.
Develop and sustain strong ties with allied groups and opinion leaders within industry and the corporate sector.
Identify legislative and regulatory opportunities and threats by developing and maintaining networks with government offices and policy makers. Develop strategies and execution of direct lobbying on behalf of the company.
Define the communication strategy, plan and budget for the market company with guidance and agreements of the Cluster Leader Market Company and the Managing Director. Drive implementation and play an active role in carrying out communications activities in the Market Company as well as the cluster as requested.
Ensure consistent, coordinated approach to Market Company communications - in line with agreed cluster communications strategy and priorities, appropriately tailored for Market Company requirements
Manager the relationship with the selected network resources such as PR agencies, production agencies, etc.
Select and manage communications channel strategies which most effectively deliver against the defined communications objectives and manages implementation with both efficiency and proficiency.
At the discretion of Cluster Communications Leader, this role may also practice driver responsibility for one of the three key practice areas: MarCom, Internal Communication and PR
If acting in the practice driver role, will require driving quality, ensuring an aligned approach across the cluster, serving as link to Corporate Directors and broader network related to practice area, managing agency resources and supporting development of cluster and Market Company communications strategies as related to practice area.
Crisis management of company level issues.

We believe you have

MBA/MA degree or equivalent in Communications or related areas
Min 6 years experience in a communications and/or change management environment.
Experience in a multinational environment.
Proven Project management practice.
Solid Change management experience.

What We Offer

Ample opportunities for training & development in a truly global landscape
A competitive package which includes benefits.
A career path with opportunities to grow within the company.
Equal opportunity & employment experience that values differences and diversity
Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to share our responsibilities of protecting what’s good, please submit your resume in English through our careers page on jobs.tetrapak.com.

This job position will expire on 10th June 2022.

https://jobs.tetrapak.com/job/Jeddah-Communications-Manager/805687401/

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Direct with Employers!

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Click on your Level of Experience:

🔴 Entry Level (0-2 Years Experience)

➡️ https://www.dubai-forever.com/entry-level-resume.html

🟤 Junior Professional Level (2 - 5 Years Experience)

➡️ https://www.dubai-forever.com/professional-level-cv.html

⚫️ Mid Level Professionals (5 - 8 Years Experience)

➡️ https://www.dubai-forever.com/mid-level-cv.html

🟠 Senior Professional Level (8 - 15 Years Experience)

➡️ https://www.dubai-forever.com/professional-level-resume.html

🔴 Executive Level (CEO, CFO, COO, MD, VP, Director, Manager)

➡️ https://www.dubai-forever.com/executive-level-resume.html

Please do submit your CV here as well:

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Manager - Provider Relations Operations, Bupa Arabia, Riyadh, KSA

Job Description

Set the targets aligned with the overall forecast.
Analyze, monitor the cost effectiveness of the unit and utilization of services of the providers to control and drop it year after year.
Plan for reconciliation meetings, this will include scheduling meetings, coordination with medical manager, preparation of financial figures and negotiation tools
Negotiate the reconciliation with the providers to achieve the set targets
Document the reconciliation facts and send feedback to the claims department and regional manager
Prepare presentation to the owners of top 20 provider, at least once/year to highlight the trends and errors
Ensure that the reconciliation is conducted on regular basis and in line with the CCHI regulations
Review and maintain the existing and renewed contracts to identify and resolve issues that ensure better commercial terms and improve operation
Establish good relationship with new providers and assess the integration to Bupa network by comparing their prices to in network hospitals taking into consideration the providers’ location and the geographic distribution of the members.
Set the targets aligned with the overall forecast
Improve the commercial trading terms by negotiating and signing up better prices and discounts to guarantee that Bupa will achieve the price reduction targets set on annual basis.
Prepare the proposals for better prices and discount structures of the frequent services and package in coordination with the commercial team and medical manager
Negotiate and agree with the providers for better prices
Intimate the agreements to the commercial and support team for uploading and implementation
Negotiate better deals for the identified high value claims on real time basis before sending the claims
Monitor the compliance of the providers with the agreements on their claim’s presentation
Plan, coordinate and carry regular visits to the providers to maintain with them professional relationship.
Follow up by phone and with written correspondences on issues raised during negotiation with providers.
Identify the unfavorable trends in medical practice of the providers
Manage the delivery of training session and development programs to providers’ staff on Bupa new systems, policies, and procedures.
Keep continuous relation with other medical team in the business including the hospital auditing doctors.
Attend to members and providers complaints on medical issue