Store Manager, Babyshop, Doha, Qatar

About the job

Ensure customer service/sales takes priority over tasks

Optimise sales in line with company budgets ensuring right product at right time

Ensure all sales opportunities are maximised through effective use of all promotional/marketing opportunities

Ensure effective merchandising layout implemented in relation to sales targets and store objectives, utilising merchandising standards as set out in section 3

Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store

Monitor the handling of customer complaints in line with Company policy and seek regular feedback

Manage operating costs within budgetary guidelines

Ensure that staff adopt and adhere to the company dress code in order to promote a positive and professional image at all times

To maintain strict levels of confidentiality with regard to all areas of the business particularly commercial information and personal details of employees

Ensure that staff have the skills needed to meet company expectations and identify and prioritise training needs accordingly

Carry out regular and relevant in-store training and enrol staff on relevant Learning and Development courses

Ensure all staff are appraised in line with company guidelines (minimum one appraisal per year)

Ensure store expectations and priorities are communicated to staff and regularly review and provide feedback on staff's performance against expectations

Optimise the use of support resources, including the Asst Mgr, Visual Merchandising Coordinators, Trainers, Dept Supervisors, Cashiers, Back store staff, etc

Deal with staff grievances in accordance with the company policy

Ensure that job rotation is implemented in the showroom giving each staff member an opportunity to move to different section in the division/showroom

Maintain high standards of visual appearance throughout the store including all non-retail areas

Operate an effective stock management/Back store management system to maximise sales and profitability

Recommend price revisions to ARM and Merchandise Manager

Translate company strategy, objectives and policies into relevant, realistic working targets and practices for the shop. (ex - promotions, sales budgets)

Monitor sales performance against last year, last week and budget on a daily and weekly basis and communicate to staff

Ensure seasonal peaks, troughs and important trading/promotional events are taken account of when preparing forecasts and staff rosters

Provide department reports on slow moving, fast moving and non moving items to the ASM / Dept Supervisors and Inventory Controller/Warehouse Manager

Interpret and act on operational profit and sales reports generated through finance and focus on improving under-performing areas

https://landmarkgroup.taleo.net/careersection/ex/jobdetail.ftl?job=220002DB&lang=en

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Service Advisor - Volvo, DOMASCO, Doha, Qatar

 No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.

 

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

 

Come join us to live well, work better, and be the best.

Service Advisor – Volvo  | DOMASCO | Qatar

Doha Marketing Services Company W.L.L. (DOMASCO) is a leading multi-brand company in Qatar with a diversified portfolio representing some of the world's most visible and award-winning brands such as Honda, Volvo Cars, Volvo Trucks, GAC, MasterGas, Carrier, Afton, Raymond Weil, Titan, Police, Gant, Casio and many more. DOMASCO has more than 25 directly-operated showrooms and shops as well as a presence in numerous dealer stores in Doha. A major retail and service company, DOMASCO is renowned for its exceptional after sales services for all the reputed brands it represents in Qatar. DOMASCO’s customer focus is enabled by an almost 500 strong team of associates with the ultimate goal of customer satisfaction. Established in 1965 in Qatar, the company evolved into its present form in 1995 as DOMASCO.

 

About the Position:
We are currently looking for technically competent & performance driven Service Advisor to work with our Volvo Team team in Qatar. As a Service Advisor, you are expected to receive customers, note down exactly the jobs required, provide estimate with job explanations, prepare job cards, follow up the jobs in the workshop, take approvals for additional repairs, inform any delays, deliver the vehicle and explain the invoice to customers.

 

As part of our Service team, your key responsibilities are as follows:

• Attend promptly and greet with a smile
• Ask Question and record customer requests without delay
• Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
• Empathize and clarify customer requests.
• Ensure adequate number of Repair Order as per the business flow.
• Ensure proper explanation of  the content of work in detail
• Check workshop situation and promise delivery time.
• Ensure providing proper cost estimate and delivery time to Customer.
• Ensure keeping promised time to customers
• Check and ensure accordance of invoice and work performed.
• Inform customer after work completion and agree pick up time.
• Clear explanation of the job done and invoice and guide to the cashier.
• Deliver the vehicle in person
• Ensure achievement of given revenue targets
• Promotion of value added services 
• Obtain high standards of Customer Service Values.
• Resolution of Customer concerns at the earliest time and ensures satisfaction.
• Ensure Completion of dealer certification requirements.
• Prepare and enroll for Skill Contest events

 

About You:
The ideal candidate for this role should possess a good general level of education and should have at least a minimum of 3 years’ recent experience in an automotive dealership as a Service Advisor. You should have the ability to provide established standards of Customer Service through diagnostic ability and assessment of repairs/maintenance. You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence. Arabic speakers are highly preferred!
REF-AN

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

 

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

 

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

https://www.afuturewithus.com/job/Doha-Service-Advisor-Volvo-DOMASCO-Qatar/751555701/

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Bid and Contracts Manager, Beinex, Dubai, UAE

 As a Bid and Contracts Manager, you will be exposed to a complete end-to-end view and close involvement in crafting winning bids and partnerships, from the vendor registration process to the contract signing stage. Understand the strategic direction set by senior management and drive effective collaboration across the bid process. An ideal coordinator right from reviewing and approving contract terms to coordinating deadlines, supporting budgets and securing transactions in the company’s best interest.

Responsibilities

• Manage the response process against RFI/RFQ/RFPs and ensure that all submission milestones and deliverables get met promptly
• Identify interdependencies and develop an overall bid project plan with tasks and milestones, documents, deliverables, and associated timelines
• Schedule and facilitate proposal development kick-off meeting in which both internal and external participants attend to discuss the proposal requirements, review the compliance matrix, identify individuals responsible for each section of the RFP response, and check the proposed development schedule as a team
• Review all proposal draft and final document versions to ensure responsiveness to RFP, thoroughness, accuracy, and quality while ensuring the document layout and design maximizes the selling impact and readability of the proposal through effective visualizations
• Review all proposal draft and final document versions to ensure responsiveness to RFP, thoroughness, accuracy, and quality while ensuring the document layout and design maximises the selling impact and readability of the proposal through compelling visualizations
• Identify any potential problems that may arise during the proposal development process and develops practical solutions
• Effectively communicate with the client on clarifications, requests for extensions, waivers etc.
• Manage bid retrieval and submission through standard procurement portals like Oracle, Ariba etc.
• Creation and maintenance of standard technical materials (legal compliance documents, technical proposals, standard proposal templates and so on)
• Collaborate with Sales, Solutions, Marketing and Delivery teams as required at different stages throughout the lifecycle of bids
• Develop critical contents required for bid submission using ppt., excel, word etc.
• Create, analyse, negotiate, and execute an array of contracts for various transactions
• Participates in client meetings to resolve deviations and expedite the contract signing process.
• Review and evaluate client contracts based on the organisation’s work policy, and escalate deviations as appropriate
• Participates in client meetings to resolve deviations and expedite the contract signing process.
• Verification of legal documents & safeguarding the organization’s interest
• Draft complex Statements of work, Change Requests, and negotiations, and be involved in all documentation processes until the sign off of the contract
• Skilled in Contract Life Cycle Management with in-house templates according to the nature of work, as applicable across different departments and different customers
• Ensure that the relevant systems are updated with the required information from the Contracts Life Cycle process perspective
• Ability to mitigate risks by compliance to practices & internal policies of the companies as well as external regulations & laws

Key Skills required

• 3+ Experience in pre-sales/bid management/sales enablement, in BPM/BPO/ITO/ITES/SaaS companies in RFP response and proposal development experience (or equivalent)
• Previous experience in working with contract regulations and related laws is strongly preferred
• Expected to work on multiple assignments with overlapping schedules and needs
• Ability to multitask and delegate responsibilities to team members to accomplish tasks.
• Expert level communication skills in English (oral & written)
• Expert level proficiency in MS Office Suite (especially in PowerPoint)
• Experience with standard procurement and bid portals like Oracle, Ariba etc.
• Obsessive attention to detail
• MBA candidates preferred but not mandatory
• Ability to manage multiple stakeholders across teams
• Capable of crafting a detailed Project Plan for time and quality management
• Keep track of standard management procedures and life-cycle management
• Fluency with standard methodologies and ensure these are replicated across all deals

• Designation:Bid and Contracts Manager
• Location:Dubai
• Job Type:Full Time, Permanent
• Qualification:MBA candidates preferred but not mandatory
• Joining Date:Immediate or Max 30 days Notice Period
• Experience:3+ years
• Company Profile:www.beinex.com
• Email:careers@beinex.com

https://beinex.com/topics/jobs/bid-manager/

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🟠 Senior Professional Level (8 - 15 Years Work Experience)

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🔴 Executive Level (CEO, CFO, COO, MD, VP, Director, Manager)

➡️ https://www.dubai-forever.com/executive-level-resume.html

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Business Development Manager, ADNOC, Abu Dhabi, UAE

 

Job Purpose

Manage the development and assessment of value creation of the assets development to improve the Return On Capital Employed (ROCE) for the company plants. Conduct studies and researches that optimize the products and technology outputs, and cost, quality and efficiency. Align business with innovation and operations to improve the overall ROCE of the product-business, develop strategic plans for assets, and identify asset development opportunities; i.e. growth, new products, variable costs optimization, etc.

Job Specific Accountabilities (Part 1)

Strategic Project
•    Identify value creation projects and initiatives; i.e. new processes, technologies, synergies among plants, etc. to improve the company’s profitability.
•    Analyse and assess investments and divestments, through developing business cases and scenarios and analysis for the value chain.
•    Lead pre-studies and feasibility studies required to develop new projects, and identify new or changes in products’ processes to ensure synergy with the company’s existing and future operations.
•    Plan and cascade the implementation of asset integrity and development’ strategies for the new product to ensure aligned plans in place. 
•    Propose the Engineering and Technology Studies; i.e. process technology selection, feasibility studies, market studies, cost estimation, etc. 
Cost & Profitability
•    Own and lead the product development projects and major test runs for new outside of the operating window to ensure alignment with innovation centre and business.
•    Contribute to the identification of products and sourcing of intermediate chemicals, which is available around the accessible and profitable markets, as inputs for future studies.
•    Assess production costs and initiate cost improvement projects based on benchmark studies, and propose updates on the intermediate products and its balance for value creation opportunities.
•    Communicate with licensors of new technologies to identify new opportunities for asset development of the company.
•    Communicate and align the initiatives and updates with other technical and operations team that will contribute to the reduction of non-prime materials

Structural Quality Improvements 
•    Act as a steering manager for investment coming out of the business cases to ensure projects are delivered with the right quality, cost and on time.
•    Recommend new types of technologies, processes and workflows that improve efficiency, quality and costs.
•    Resolve the interfaces concerns and issues between the technical communities.
•    Contribute to the technical development of innovation ideas to be translated into investments, and initiatives for future development.

Job Specific Accountabilities (Part 2)

Job Specific Accountabilities (Part 3)

Generic Accountabilities

Operational Plans
•    Develop consistent and realistic long and short term operational plans for the Department in line with the Division objectives and manage the implementation of the approved long and short term plans and ensure they are effectively converted into its performance objectives to realise the Division Objectives and established service levels.
Budgets and Operational Plans 
•    Develop and manage the Department annual budget in line with the Division’s business objectives and operational plans ensuring that adequate funding provision is made for all Department activities. 
•    Monitor expenditure against approved Department budget on a regular basis; investigate, highlight and reconcile any significant variances to ensure effective performance and cost control.
Policies, Systems, Processes & Procedures
•    Develop and implement appropriate Department policies, processes, systems, standards, procedures and internal controls, Company guidelines in order to support execution of the Division’s work programs in line with Company and International standards.
Performance Management
•    Contribute to the development of the Division’s KPI’s and ensure proper cascade of the  Performance objectives within the Department and establish monitoring mechanisms to ensure delivery of these objectives and promote a performance driven culture.
•    Manage the implementation of the Company Performance Management System for individuals within the Department in accordance with Company approved guidelines.
People Development 
•    Develop knowledge, competencies and innovative spirit in the Department and support the establishment of Personal Development Plans (PDP’s), Succession Planning and Talent pipeline within the Department in coordination with the Human Capital to continuously develop employees with emphasis on UAE Nationals to meet Emiratization targets.
Organisation Structure and Development
•    Review, develop and recommend the appropriate organisation structure for the Department that will best utilise human capital while proactively incorporating sustainability into the on-going work practices to meet the business objectives.
Risk Management 
•    Contribute and support establishment of a Corporate Integrated Risk Management System within the Department, while identifying and assessing relevant domain risks and implement measures to manage and mitigate all identified risks within the Department.
•    Communicate corporate business ethics and Company’s Code of Conduct to employees within the Department and ensure compliance to the Corporate Policies and guidelines.
Innovation and Continuous Improvement
•    Promote an organisation culture that encourages innovation, enhances employee motivation and supports initiatives for implementation of Change Management to continuously improve the Department operations and services.
•    Recommend improvements in internal processes against best practices in pursuit of greater efficiency in line with ISO standards in order to define intelligent solutions for issues confronting the Department.

Generic Accountabilities (continue)

Health, Safety, Environment (HSE) and Sustainability
•    Support the institution and implementation of an HSE culture and ensure compliance with relevant HSE policies, procedures, systems & controls and applicable legislation and sustainability guidelines across the Department in line with international standards, best practices and ADNOC Code of Practices.
•    Ensure adequate HSE training and induction for all Department employees to meet HSE standards.
Management Information Systems (MIS) and Reports
•    Ensure that all Department MIS and progress reports are prepared to provide accurate and timely reports and necessary information to Company Management to effectively manage the business. 

Internal Communications & Working Relationships

• Technical: Technical, Projects, Operations.
• Product & Business Management
• Innovation Centre / Research & Development
• Financial Control
• Supply Chain

External Communications & Working Relationships

• Technology Licensors / OEM
• ADNOC OPCOs
• Engineering / Technology Providers
• Business Firms / Consulting Agencies

Minimum Qualification

• Bachelor Degree in Industrial Engineering, Engineering or Science.
• Master’s degree in Business, Management or MBA is preferred.

Minimum Experience, Knowledge & Skills

• 12 years of experience, including
• Sound knowledge in operations management, engineering economics, costing, simulation, and industrial engineering tools.
• Strong understanding and working knowledge with financial modelling and scenarios.

Professional Certifications

Project Management; PMP.

Work Condition, Physical effort & Work Environment

Physical Effort
Minimal

Work Environment
A/C environment, could be exposed to the prevailing weather conditions like heat, humidity and dust during occasional site visits.

Additional Details

Job Family / Sub Family: Business Planning & Performance / Corporate Excellence

Job Dimension

Revenues/ Budget: As per approved financial budget
Direct Reports: As per organization chart
Indirect Reports: As per organization chart

Group Company:  ADNOC HQ

https://jobs.adnoc.ae/job/Abu-Dhabi-Business-Development-Manager-Abu/730502922/

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🔵 Mid Level Professionals (5 - 8 Years Work Experience)

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🟠 Senior Professional Level (8 - 15 Years Work Experience)

➡️ https://www.dubai-forever.com/professional-level-resume.html

🔴 Executive Level (CEO, CFO, COO, MD, VP, Director, Manager)

➡️ https://www.dubai-forever.com/executive-level-resume.html

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COO, Salt Recruitment, Dubai, UAE

 Due to consistent business growth, my client are now able to hire an experienced and confident Chief Operating Officer (COO) to join their vibrant team, in the Dubai office.

They are looking to recruit an experienced COO who can oversee the retail and operational side of the business working closely with the Managing Partner, overseeing 25 global regions.

You will be responsible for all retail, operations, wholesale and distribution matters. The ideal candidate will be able to demonstrate leading and growing successful teams, whilst also implementing a growth strategy for the next five years with the business.

Salt is acting as an Employment Agency in relation to this vacancy.

Job Information

Job Reference: JO-2204-253891

Salary: Negotiable

Salary per: annum

Job Duration:

Job Start Date: 08/05/2022

Job Industries: Supply Chain

Job Locations: UAE-Dubai

Job Types: Permanent

https://www.welovesalt.com/mena/jobs/supply-chain-operations/supply-chain/coo-220315/

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🟡 Junior Professional Level (2 - 5 Years Work Experience)

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🔵 Mid Level Professionals (5 - 8 Years Work Experience)

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🟠 Senior Professional Level (8 - 15 Years Work Experience)

➡️ https://www.dubai-forever.com/professional-level-resume.html

🔴 Executive Level (CEO, CFO, COO, MD, VP, Director, Manager)

➡️ https://www.dubai-forever.com/executive-level-resume.html

Please do submit your CV here as well

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