Job description
Chief Administration Officer, HR, Europe & MENAT
Some careers open more doors than others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Human Resources leads the implementation of the Group’s people strategy in line with business objectives. It facilitates talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing and engagement.
We are currently seeking an ambitious individual to join our Human Resources team, working together with colleagues to define, manage and achieve divisional business targets.
The Chief Administrative Officer will lead and take ownership of business activities, supporting Leadership positions and HR vertical / CoE Heads with all non-BAU activities. The job holder will be located in the COO team and would report to, Regional HR COO, and may have direct reports.
The job holder is expected to possess knowledge of financial budgeting, strategic planning, communication, and people management processes.
The key tasks will include some or all of the following, but may not be restricted to it:
- Oversee and manage the execution of HR initiatives and financial activities
- Manage HR business planning activities which mainly include financial, and resource planning
- Facilitate & support senior management decision making by the use of management information, performance information, analytics, forums, stakeholder feedback and HSBC strategy
- Participation in forums and committees to represent view of the function
- Investigating and seeking remedies for discrete issues which may be adversely affecting HR verticals’ performance
- Revision of all HGSU cost activities for Europe
- Act as the point of contact for Europe and MENAT Heads of HR for any financial queries
- Act as the point of contact for finance team for all HR financial reporting and data
- Attend and support Global financial requests for all financial queries for HBEU and MENAT
- Manage recharges and review line by line activity details for HBEU and MENAT
- Be the owner of all HR cost centres in HBEU and MENAT and make sure all invoices and PO are timely paid
- Strongly support all countries with financial activities management, planning and queries
- Maintain tight oversight and controls over invoices and billing management for both HBEU and MENAT
- Define metrics and outcomes to measure the success of the plan, tracking these regularly and course correcting
- Oversee delivery of the BAU FRP in Both Europe and MENAT regions and ensure alignment to cost and headcount targets
Major Challenges
- Have vision and planning skills, strong analytical skills and lateral thinking capabilities in carrying out the job effectively
- Ability in influencing, motivating and team building must be well developed
- Often has to work independently and within tight schedules, especially close to project deadlines
- Manage conflicting priorities and ensure prioritisation of different activities
Role Context
- Collaborate with Heads of HR / Verticals leads / HR CoEs across the region to achieve HBEU and MENAT targets
- Demonstrate a commitment to excellence and perform to the highest standards
- Take responsibility for own decisions and actions
- Share information, knowledge and ideas to enhance team dialogue and performance.
To be successful in the role, you should meet the following requirements:
- Strong financial management - preferably experience of creating and managing Annual Operating Plans. Financial Analyst, Financial Planning qualified background a plus
- Strong presentation and writing skills
- Solid Excel skills for the purposes of reporting and analysis
- Attention to detail with strong analytical skills
- Strong team player who is able to work independently and meet tight deadlines under pressure
- Demonstrated ability to multi-task
- Navigation and stakeholder management
- Graduation degree is a must – to secure a UAE Visa and Work Permit
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