Data Analyst, Etihad Airways, Abu Dhabi, UAE

 

Synopsis

Collate, analyze and present research and analysis, assist in complex analyses and support in scenarios and roadmap definition to provide the business with fact based action plans.

Accountabilities

SPECIFIC RESPONSIBILITIES


  • Receive, process, and respond to daily enquiries on a wide range of services by providing timely and high quality support to internal / external customers to meet their requirement
  • Receive and analyse issues or complaints to ensure they are solved or addressed in the most effective manner
  • Support customers on a wide range of generic services following established policies and procedure to ensure customer needs are met in the most effective manner
  • Coordinate and escalate complex or specialized enquiries to responsible teams to ensure ad hoc support is provided
  • Work closely with supervisors to improve the execution of assigned activities
  • Track major customer complaints and report key issues to supervising colleagues
  • Interact with internal teams to ensure consistent and reliable customer service
  • Provide customers with dedicated support according to policies and procedures to ensure compliance to regulations and risks mitigation
  • Identify and highlight potential areas of improvement to support continuous improvement of service and/or operations
  • Proactively perform a wide range of assigned and emerging activities to ensure compliance with the established standards and procedures and high level of customer service
  • Education & Experience

    EDUCATION and EXPERIENCE

    1- Have basic knowledge of Sabre Inventory, Pricing and Revenue Integrity
    2- Have a minimum 4 years' experience in the Commercial division
    3- Have an understanding of working with Groups Sales optimizer system

     

     

     

     

    About Etihad Airways

    Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world’s leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

    Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

    To learn more, visit etihad.com


    https://careers.etihad.com/job/Abu-Dhabi-Data-Analyst/730496522/


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    HSE Engineer, Parsons, Sharjah, UAE

     Project Summary:

    The project is scheduled in phases consists of Enabling Works and New PTB, divided in 11 different main packages including the construction of a new building for Arrivals and Departures, expansion of the existing terminal, Apron works, increase in parking stands, Baggage Handling System and the development of the road network leading to the airport.  Parsons’ services include, but not limited to, design and scope management, project management, planning support services, construction management.

    Duties and Responsibilities:

    • Oversee and coordinate with client on HSE planning and execution issues during all phases of the project lifecycle.

    • Review and comment on contractors HSE plan and reports.

    • Prepare site audit reports, make and follow-up on recommendations.

    • Develop and conduct HSE training per work site and client requirements. 

    • Implement HSE personnel competency assessments.  Monitor the safety performance of construction management team and contractors on site.

    • Participate in internal safety reviews and site audits/inspections. Prepare site safety reports. 

    • Manage and oversee project quality to ensure compliance to codes, standards, regulations, equipment specific specifications, and quality management system (QMS) requirements.

    • Witness testing as required by the contract and the job specifications and submit reports on the testing that was witnessed.

    • Prepare non-conformance reports and assist in developing corrective actions.

    • Perform other responsibilities associated with this position as may be appropriate.

    Requirements:

    • Must hold a B. Sc. in Engineering from a recognized university or college.

    • Minimum 10 years of experience in managing all HSE matters on large to mega infrastructure/building programs.

    • Has experience in airports (aerodrome) industry. GCC experience is preferred.

    • Must be fluent and be able to effectively communicate in both spoken and written English.

    • Additional certificates or qualifications in Health and Safety would be preferred.



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     Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) -->  

    https://www.dubai-forever.com/executive-level-resume.html



    Civil Project Engineer, Parsons, Sharjah, UAE

     Job Description:

    Civil Project Engineer

    Sharjah, UAE

    Ready to be part of a team that tackles infrastructure challenges? Want to take your Engineering skills to the next level to work on tough projects that will make a huge impact on the community?  Parsons is now hiring experienced Engineers with a desire to work on projects that change the fabric of our community. Parsons extensive experience in this field, combined with your engineering knowledge, will propel your career forward with opportunity for advancement with top performance.

    Project Summary:

    The project is scheduled in phases consists of Enabling Works and New PTB, divided in 11 different main packages including the construction of a new building for Arrivals and Departures, expansion of the existing terminal, Apron works, increase in parking stands, Baggage Handling System and the development of the road network leading to the airport.  Parsons’ services include, but not limited to, design and scope management, project management, planning support services, construction management.

    Responsibilities: 

    • Independently supervises the site activities, perform site inspections, review drawings, materials and method statements that meet project requirements.

    • Provides support for other project activities as required. 

    • May be assigned to a project or organizational team, or as a lead engineer for a specific discipline on a small to intermediate size project.

    • Performs other responsibilities associated with this position as may be appropriate.  


    Qualifications:

    • Bachelor's degree in Civil Engineering and 10+ years of related work experience. Airport experience is a plus..

    • Proficiency in utilizing CAD and other PC software packages typically associated with engineering is required



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    Please do submit your CV here as well >>>>>>>>

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    If your CV is not Applicant Tracking System (ATS)-compliant, then the information from your CV will get messed up when the "ATS software" reads it. 

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     Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) -->  

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    Planning Engineer, Parsons, Sharjah, UAE

     Job Description:

    Planning Engineer

    Sharjah, UAE

    Do you want to be part of a great team working on some of the world’s greatest engineering and construction projects with the latest software? Parsons is currently seeking a Planning Engineer to contribute expertise in project controls, scheduling, and earned value management.   At this level, the Planning Engineer has sufficient training, technical expertise to work mostly independently on assigned projects.  Some rotational experience may be through the Estimating, Cost Engineering, and Planning/Scheduling cost centers. 

    Project Summary:

    The project is scheduled in phases consists of Enabling Works and New PTB, divided in 11 different main packages including the construction of a new building for Arrivals and Departures, expansion of the existing terminal, Apron works, increase in parking stands, Baggage Handling System and the development of the road network leading to the airport.  Parsons’ services include, but not limited to, design and scope management, project management, planning support services, construction management.

    Responsibilities:

    • Planning and Scheduling: Implements and maintains the Planning/Scheduling portion of PICS.  Understands and applies engineering, procurement, and construction terminology, concepts, and relationships.  Develops and maintains critical path logic networks and bar charts utilizing this information.

    • Analyzes, evaluates, and forecasts current status against an established baseline schedule.  Assesses the impact(s) of design or construction changes and schedule slippages.  Reports schedule status to all levels of project and Company management as well as to the Client.

    • Provides computer input and performs analytical review of reports generated.

    • Accumulates and accesses historical data, such as performance experience, for use in maintaining a realistic basis for future planning and forecasting. May provide guidance, direction, and specialized assistance to others in the resolution of project control problems.

    • Must work with project managers and project controls manager in the areas of planning and scheduling. 

    • Must understand and interpret contract specifications to accordingly prepare and review construction schedules. 

    • Must collect and report on project schedules identifying and assisting in analysis of project schedule variances and assist in the development of corrective action.     

    • Performs other responsibilities associated with this position as may be appropriate. 


    Qualifications:  

    • Bachelor's degree in Engineering or Construction Management (or related field) as well as 10+ years of related work experience, or equivalent work experience required.

    • Experience working in Airport project is required.

    • Assignments require the working knowledge of various software used in the Project Controls Department, such as Excel, Primavera, and Document and Materials Controls System (DMCS). 



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    CCNA - Business Operations Director, Canon, Dubai, UAE

     Overall responsibility and leadership of the local Business Operations function, ensuring optimized support of local sales opportunities and as the single point of ownership, collaborate with other functions to enable this. Partner with the management team ensuring a focus on both operations and continuous improvements to gain efficiencies and support and drive sales growth.

    What we give

    With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

    • Realization of efficiencies in the end to end business operations processes, driving and ensuring achievement of agreed KPIs.
    • Owner of the local business operations’ processes and drive continuous improvements, working collaboratively with colleagues both locally and centrally.
    • Create and manage the Business Operations team, providing leadership and development to ensure the team members are customer focused and business outcome driven.
    • Part of the Pan European Business Operations community, sharing and developing best practices.
    • As part of this community, take full responsibility to provide input, ensure consistency across EMEA and execute accordingly.

    What we ask

    • Significant experience and strong track record of leading the strategy and delivery of back office processes and operations
    • Excellent knowledge of end to end processes within Canon
    • Excellent stakeholder management skills with the ability to influence and negotiate at all levels
    • Strong leadership skills with the ability to create alignment between teams
    • Excellent communicator with a pro-active approach with a “Can do” mentality
    • Comfortable in operating in a matrix organization and cross-cultural awareness
    • Customer and sales focused approach
    • Delivery and solutions focused
    • Fluent English, both written and spoken and local language if required.

    You will need

    • Is business outcome driven
    • Is courageous and has conviction
    • Ensures delivery of the outcome
    • Is customer oriented
    • Innovates by building on skills & experience
    • Is inspirational and motivational
    • Builds trust-based relationships
    • Develops and coaches’ others

    Canon is enriching lives and businesses in incredible new ways. You can play a part in shaping the future of a company that’s visionary, innovative and bold. As the world's best imaging company, we're living and working together for the common good.


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    Please do submit your CV here as well >>>>>>>>

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    If your CV is not Applicant Tracking System (ATS)-compliant, then the information from your CV will get messed up when the "ATS software" reads it. 

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     Entry Level (0-2 Years Total Work Experience) -->  

    https://www.dubai-forever.com/entry-level-resume.html



     Junior Professional Level (2 - 5 Years Work Experience) -->  

    https://www.dubai-forever.com/professional-level-cv.html



     Mid Level Professionals (5 - 8 Years Work Experience) -->  

    https://www.dubai-forever.com/mid-level-cv.html



     Senior Professional Level (8 - 15 Years Work Experience) -->  

    https://www.dubai-forever.com/professional-level-resume.html



     Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) -->  

    https://www.dubai-forever.com/executive-level-resume.html


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