Job Description
AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.
Duties and Responsibilities:
Health Care providers (HCP) relationship management
•Delivers expected performance and beyond in the territory for AbbVie portfolio
•Creates a pre-call plan using SMART objectives & effectively evaluates calls and documents post-call.
•Uses evidence-based medicine skills during the call (clinical papers etc.); promotes visually by appropriate use of currently approved promotional aids.
•Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every call.
•Utilizes innovative approaches and resources to gain access to difficult to see HCPs and elevates results and outcomes to the brand team level through his/her Field Manager
•Differentiates AbbVie’s value proposition to all health providers assigned
•Continuously strive to gain market intelligence: insights on HCP needs, expectations and environmental challenges, which are shared across the in-field teams and leverage to the Brand teams (e.g. dedicates significant effort to the questioning stage of the stakeholder interaction in order to capture valuable insights around needs and expectations)
•Proactively and continuously aspires to serve HCP needs according to the company guidelines and compliance policies
Clinical and Market Knowledge Development
•Shares best practice to enhance AbbVie business success across the Brand Teams
•Proactively initiates, develops, and implements a growth plan to develop in current position and prepare for future opportunities.
•Demonstrates in depth disease, product, market, and competitive intelligence expertise.
•Has a deep understanding of the emerging multi-stakeholder environment
Territory Management
•Continuously analyses reports (CRM etc.) and field intelligence.
•Develops and continually reviews and updates a thorough engagement plan focused on key HCPs to exceed goals.
•Develops a cycle journey plan that optimizes coverage and frequency to key HCPs and ensures the ability to achieve call plan metrics.
•Accurately identifies HCP position on promotional cycle. Effectively targets and tracks resources to maximize business opportunities (budgets, samples etc). Adheres to industry and AbbVie compliance requirements while managing the territory.
•Consistently achieves set call metrics (days in the field, target coverage and frequency, call rates etc.) to maximize outcomes.
•Works effectively in the district with in-field teams,
•Networks in the district with the field team to ensure support from other in-field roles or other identified roles within the organization to best address the HCP needs (e.g. coordinate with MSL through the Field Manager to ensure effective KOL management)
•Responds to critical business opportunities and threats, leveraging his input to the Brand team through his/her Field Manager
Skills
•Develops a thorough action plan focused on key HCPs. Proactively identifies business opportunities. Allocates and adjusts resources to maximize outcomes. Plan includes creative, measurable tactics to gain access and deliver added value to HCPs.
•Develops and manages an ongoing cycle plan that improves team efficiencies and adapts to changing needs. Consistently achieves coverage and frequency targets.
•Utilizes knowledge of disease state, benefits over competition, patient type and product information during HCP and peer interactions. Demonstrates an in-depth knowledge of available resources and leverage knowledge to drive business.
•Proactively identifies HCP style and tailors all aspects of promotional model including resources to meet HCP’s needs. Leverages relationships to support the business relationships and promote AbbVie products
•Adapts to any promotional environment, HCP behavior and personality while maintaining rapport
•Recognized as an expert resource by HCPs and AbbVie
•Operates effectively in a matrix environment
Qualifications
Qualifications and requirement:
•Bachelor’s degree in pharmaceutical studies, and relevant industry experience.
•Minimum 2 years of experience in pharmaceutical industry.
•Immunology experience is preferred.
•Great sense of ethics and integrity.
•Curiosity and ability to learn and improve.
Travel
Yes, 25 % of the Time
Job Type
Experienced
Schedule
Full-time
Job Level Code
IC
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