Manager HR - Retail, Adidas, Dubai, UAE

 Purpose:

 

Provide “one-stop-shop” HR service and support to defined support area and ensure that the internal customers receive the expected value from HR department.  Cultivate and maintain a harmonious and trust culture between management and employees within the organization.

 

Key Responsibilities:

 

  • Provide support to employees throughout their employee lifecycle by providing a HR Business Partnering approach to position adidas as an employer of choice.
  • Build up and maintain a close relationship with internal customers to ensure that business needs are taken into consideration in developing HR initiatives and HR standards; ensure procedures are fully understood and implemented in support area.
  • Provide coaching to employees and management; articulate and present HR concepts and tools to groups of employees, encouraging and supporting an employee-oriented high-performance culture.
  • Embed and enable People Development tools and concepts such as MYBEST, Talent Profiles and learning programs; work closely with Sales Academy to drive performance opportunities.
  • Take ownership for initiatives and projects as assigned based on organisational needs for area of responsibility and also the global initiatives relevant to the same.
  • Responsible for data accuracy on all HR systems utilised locally, including but not limited to store movements/ reporting line changes, position creation/delimitation.
  • Recommend, implement, and update guidelines and policies in order to ensure relevant HR services and consistent standards of employment.
  • Challenge current processes (policies, structure, etc.) and status quo; think outside of the box in terms of solutions; proactively contact EM HR lead teams for advice and solutions that are aligned with the team across regions.
  • Manage recruitment process of all positions within area of responsibility in alignment with Talent Acquisition Teams and Line Manager conducting interviews, negotiating contracts and ensuring a smooth transition for new employees according to defined standards.
  • Managing mobility of new international hires in alignment with Rewards GCC team and the global rewards policy.
  • Manage personnel planning, annual total compensation management and promotions/salary adjustments for defined areas in close partnership with the Rewards team and the line managers.
  • Work closely with DTC business partners to establish clear shared goals and support 40+ stores across the UAE.

 

Key Relationships:

 

  • Business Partners
  • HR team members, locally and globally
  • HR Centres of Excellence GCC level (Rewards and Talent)
  • External business partners (limited)

 

Knowledge Skills and Abilities:

 

  • Strong Leadership skills
  • Customer and business centric, approachable, and strong interpersonal skills
  • Excellent planning, organization and problem-solving skills
  • Collaborative and inclusive attitude. Growth mindset
  • Strong work ethic and integrity
  • Excellent written, verbal and presentation skills
  • Excellent MS Office skills in particular Excel
  • Excellent command of English

 

 

 

Requisite Education and Experience:

 

  • University degree preferably in HR Management or similar fields
  • Minimum of 4 to 5 years progressive work experience in HR (preferably in an international organization)
  • Project management experience is a plus

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Marketing Manager, Oaks Ibn Battuta Gate, Dubai, UAE

 

Company Description

For travelers seeking freedom, independence and space. Oaks Hotels & Resorts offers spacious contemporary serviced studios and suites across Australia, New Zealand, Asia and the Middle East. Effortless short or long stays unfold with peace of mind and all the essential comforts.

Job Description

Please note that this is not an exhaustive list of everything that needs to be done.  Oaks employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

·       Excellent command of the English language, both written and spoken, for liaison with media, writing of press material, writing of internal communications, marketing copywriting and proof-reading.

·       Ensure that you fully understand the business strategy and positioning of the Oaks brand, and that you are able to effectively articulate this positioning in the marketplace.  This is a responsibility of all Sales and Marketing professionals, regardless of their responsibility level.

·       Maintain a personal up-to-date knowledge on all Oaks product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.

·       Prepare presentations of hotel information in the media, on industry websites and directories and all other relevant online and paper-based publications.

·       Collate and distribute media references to the hotel and the brand, and proactively circulate to all relevant internal parties

·       Assist the corporate Marketing team in all marketing or public relations focused projects.

·       Conduct market research on competitor hotels within the industry that is seen as relevant and delivering competitive advantage to the brand, in that the research is valued and eagerly awaited by the corporate and operational leadership teams.

·       Maintain and continually improve the hotel library of photography, DVD, video and other electronic media.

·       Solicit and obtain external sponsorship for promotions and special projects

·       Maintain the media database.

·       Proactively work on social media plans and postings on a daily basis

·       Ensure the website content is up to date for all hotels within the Area utilizing the procedures and processes set out by the corporate office.   

·       Co-ordination of translations.

·       Preparation of LPOs for the department and co-ordination with the procurement division.

·       Achieve all personal performance objectives, working with department leadership to ensure these objectives are met.

·       Take responsibility for your own professional development including strong financial literacy and negotiation skills, brand development, PR and marketing skills needed to become a future Marketing Leader for Oaks.

·       Maintain accurate management status reporting on business results, and associated action planning.

·       Practice effective cost control and adhere to internal procedures for approval of expenditure

·       Actively participate in media familiarization trips, site inspections, photoshoots as required to meet the targets of the hotels.

·       Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise.  In particular this includes Sales, Front Office, Reservations, and Events colleagues.

·       Ensure that all paperwork associated with the work of the department is processed quickly and efficiently, including letters, emails, contracts and reports.

·       Assist in establishing and maintaining client databases, and using those databases in promotions and marketing campaigns

·       Provide all assistance to guests and clients in a proactive, professional and friendly manner

Qualifications

English is key and supporting languages is additional benefit.

Seasoned Marketing & Communications Manager with Marketing, PR and Social Media knowledge to take care of the hotel’s requirements from Rooms and F&B projects

An expert in managing campaigns, stakeholders, multitasking, executing promotions, social media page management, media management and understanding the brand guidelines.

https://jobs.smartrecruiters.com/MinorInternational/743999808452967-marketing-manager

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Associate Manager-HR, IFFCO, Sharjah, UAE

 Description: 

Job Summary

To managing the day-to-day operations of the Human Resource office including administration of the human resources policies, procedures and programs, carrying out responsibilities in departmental development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and entire gamut of recruitment 

Roles & Responsibilities

  • Understand, reflect & practice IFFCO’s vision & values.
  • HR Operations - Day-to-Day operations essential to meeting the needs of our employees
  • Performance Management – Spear head the performance management cycle for the unit in conjunction with all line managers for ERCO
  • Recruitment – Facilitates recruitment plan and recruitment for ERCO
  • Employee engagement – Plan and roll out cost effective employee engagement activities for ERCO.
  • Orientation and On Boarding – Orientation plan for all new joiners, providing support in on boarding for new hire.
  • HRIS – Maintain timely and accurate records of staff, such as attendance, leave records & over time.
  • HR Policies and Procedures – Report transgressions in HR practices, employee discrepancies, cash advances and contravention of company policy to Corporate Human Resource. Clarifying policies to staff.
  • Benefits and Administration – Administration of payroll and its MIS.
  • Grievance Handling – Resolving all disputes among employees/departments.
  • Manpower Planning – Manpower planning each year for the units in conjunction with all line managers.

KPIs

  • HR Operations
  • Recruitment – reduction in cost & diversity
  • Organizational training & development
  • HRIS

Work experience requirement

6-8 years relevant experience in FMCG, Manufacturing. 

Qualification

MBA in HR from reputed university or any equivalent degree

Competencies

Business Acumen
Talent Acquisition
Succession Management and Career Framework
Performance Management
Regulatory Compliance
Communicating effectively
Self and Team Management
Planning & Decision Making
Customer Centricity
Ownership & Result Orientation
Business Unit:  S&D(UAE) (374)
Business Group:  S&D(GCC) (240)


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Senior Operations Coordinator, iJet, Dubai, UAE

 Operation Coordinator - Aviation

iJET is looking for an aviation Senior Operations Coordinator, with more than 7 years of experience working with airlines and aviation companies.

Candidate should have managerial experience in one or more of below fields :

  • Airline Operations Management (Private Jets, Cargo or Air Ambulance).
  • Commercial aircraft ground operations management
  • Flights scheduling management for Scheduled Commercial Airlines
  • Operations Control Centre OCC management in scheduled charter commercial airline
  • Dispatch management in commercial or private aircraft operator

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 Senior Professional Level (8 - 15 Years Work Experience) -->  

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 Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) -->  

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Cabin Crew (Male and Female), Air Arabia, Sharjah, UAE

 

Job Purpose

Acts as the airline’s ambassador; strives to achieve customers’ loyalty and to promote a positive corporate image, at all times, through enhancing the overall customers’ experience. Provides excellent customer service to all passengers whilst ensuring their safety and comfort are achieved throughout the complete flight cycle.  Be ready and fit to operate ensuring productivity is in line with set measures and company’s adopted policies and procedures. 

Key Result Responsibilities

Conduct:

  1. Ensures timely attendance, proper grooming, fitness and legality of self for the assigned flights. Attends “Briefing” to ensure acknowledgement of flight details, distribution of roles, targets, security checks, boarding, etc.

Safety Measures:

  1. Instructs passengers on safety procedures to be followed ensuring their safety and comfort at all times.
  2. Identifies areas of safety and security risks and partners with the Cabin Supervisor to take remedial action in accordance with the SOPs (Standard Operating Procedures).
  3. Administers first aid to passengers where necessary.
  4. Informs Cabin Supervisor, Flight Crew and Captain, as appropriate, with any irregularities and malfunctions promptly. 

Customer Service:

  1. Welcomes passengers and assists in their boarding formalities; enters necessary data into the aircraft logbook as per the Airline and Civil Aviation Authority’s adopted procedures. 
  2. Provides constant excellent customer services to passengers by attending to their individual pre-bookings, requests and needs. 
  3. Identifies and assists passengers experiencing stress or difficulties in accordance with the corresponding policies and procedures detailed in the Operations Manual and other relevant instructions. 
  4. Contributes to maximizing on-board revenue and “Charity Cloud” program by efficiently promoting the on-board meals, products and charity services and thereby achieves individual and team targets. 
  5. Ensures proper and secure handling of cash and credit card payments received against individual sales and donations managed by him/her. 

Key Result Responsibilities - Continued

Crosschecking and Reports:

  1. Carries out pre-flight checks to ensure sufficient supplies, emergency equipment, catering equipment and other specified equipment prior to take off; provides report for any deficiencies to Cabin Supervisor and/or Captain as appropriate.
  1. Assists in ensuring the aircraft cabin is cleaned thoroughly at transit stations and that adequate re-catering and duty free products are provided before flying.
  1. Ensures orderly and complete handover/takeover of the cabin to/from catering, cleaning and/or maintenance staff.
  1. Carries out the post-flight briefing and assessment reports as per adopted policies and procedures: provides objective evaluation of the Cabin Supervisor, reports any problems or discrepancies on flight, closing and sealing of duty free containers.
  1. Accounts to Cabin Supervisor for the conduct of passengers; carries out the duties of ‘Cabin Supervisor’ when designated as such by the Captain.
  1. Maintains necessary professional and safety knowledge and competitiveness by attending recurrent trainings, emergency procedures trainings, and educational workshops and by ensuring current license.
  2. Contributes to team effort by accomplishing related results and achieving allocated sales targets and objectives.

Qualifications (Academic, training, languages)

  • Diploma or Higher Secondary Certificate is acceptable for this role; a diploma in Travel/ Tourism is a plus. 
  • Training in First Aid, Safety and Emergency Procedures are an added value.  
  • Fit to fly, has good general health, no serious medical conditions or chronic diseases. 
  • Presentable, friendly, demonstrates cheerful and positive attitude even under stress. 
  • Customer service oriented, capable of understanding and attending to customers’ needs and requests. 
  • Capable of handling difficult situations and angry customers without compromising corporate image. 
  • Focused, capable of identifying irregularities and handling threats and emergencies with efficiency and commitment to successful results. 
  • Proactive, self-motivated, demonstrates initiative and positive teamwork competency. 
  • Very good verbal and written communication skills. 
  • Excellent time management and problem-solving skills. 
  • Proficient in Microsoft Office. 
  • Fluent in English Language. Other languages are an advantage based on the Airline requirements 
  •  

Work Experience

  • Fresh graduates are encouraged to apply for this role. 
  • Previous experience as cabin crew or in a customer service role in the Airlines/Aviation/ or hospitality Industries shall be treated as an added value. 
  • Active cabin crew license is an advantage. 
  • Capable of working in shift pattern and for extended working hours. 
  • Shows high flexibility and adaptability to frequent changes and busy schedules. 
  • Demonstrates the ability to contribute and successfully deliver against policies, procedures, and set KPIs. 


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Please do submit your CV here as well >>>>>>>>

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Take Action Now!

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Take the 1st step to SUCCESS. Click on Your Level of Experience:


 Entry Level (0-2 Years Total Work Experience) -->  

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 Junior Professional Level (2 - 5 Years Work Experience) -->  

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 Mid Level Professionals (5 - 8 Years Work Experience) -->  

https://www.dubai-forever.com/mid-level-cv.html



 Senior Professional Level (8 - 15 Years Work Experience) -->  

https://www.dubai-forever.com/professional-level-resume.html



 Executive Level (CEO, CFO, COO, MD, VP, Director, Manager) -->  

https://www.dubai-forever.com/executive-level-resume.html



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