Concierge- Radisson Hotel Group, Oman

 Concierge- Radisson Hotel Group, Oman


Job Description


Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Concierge, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Concierge:
-Supports the smooth running of the guest relations department, where all aspects of the guest journey and experience are delivered to the highest level
-Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
-Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
-Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
-Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
-Builds and maintains effective working relationships whilst promoting the company culture and values.
-Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Concierge:
-Experience in guest relations beneficial but not essential
-Hands-on approach with a can-do work style
-Commitment to delivering exceptional guest service with a passion for the hospitality industry
-Ability to find creative solutions taking ownership for duties and tasks assigned
-Personal integrity, with the ability to work in an environment that demands excellence
-Experience of working with IT systems on various platforms
-Strong communication skills



Apply here:
https://www.hosco.com/en/job/radisson-hotel-group-rhg/concierge-1237524?utm_source=indeed&utm_medium=cpc&utm_campaign=Hosco%20EUR%20Default%20Campaign&ccuid=35320169010&ittk=ZLT9CWYFCS

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Entertainment Director- RIXOS DOHA QETAIFAN ISLAND, Qatar

 Entertainment Director- RIXOS DOHA QETAIFAN ISLAND, Qatar


Entertainment Director

This position is responsible for the daily leadership of the Entertainment Department with overall responsibility for scheduling and delivery of the entertainment programs and management of the entire entertainment team, to optimize guest satisfaction as well as to ensure that all productivity and expense controls are followed and all revenue opportunities are capitalized upon.

What’s in it for you:

    Be part of a unique and complex resort in Qatar
    Take advantage of opportunities to be recognized for your professional contributions
    Employee benefit card offering discounted rates in Accor worldwide
    Learning programs through our academies
    Opportunity to develop your talent and grow within your property and across the world
    Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

    Overall management of Entertainment department in line with the brand requirements and local laws and regulations.
    Assist in the development of annual budgets and short to long range strategic planning for the operation of the Entertainment Department
    Ensure that all entertainment activities operates cost effectively and efficiently, review expenditures to ensure that they are kept within operating budgets
    Quality Control & Monitoring – Checking/evaluating all activities, performances, events, and responses of guests.
    Ensure good time keeping of performances and suitability of ambient lighting, sound levels and background music.
    Meetings - Arrange and lead meetings with Team Heads (ie CD, Dance Teams, Senior Tech).
    Schedule and chair weekly full team meetings. Review daily productivity and measure actual performance to budget
    Establish standard operating procedures and policies relating to safety and emergency functions in all entertainment related aspects.
    Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
    Consistently offer professional, friendly and engaging service.

Your experience and skills include:

    Minimum 4 years of hotel / resort experience in managing Entertainment functions across various facets.
    Experience in handling a Complex or Cluster role is an added advantage.
    Certification in massage therapy or aesthetics from a recognized school
    Good reading, writing and oral proficiency in English language
    Ability to speak other languages and basic understanding of local languages will be an advantage
    Good working knowledge of MS Excel & Word
    Experience in developing and executing creative Spa promotional programs.
    Strong team player with excellent leadership skills.
    Must be self-motivated and able to make decisions while handling numerous projects at one time



Apply Here:
https://careers.accor.com/global/en/job/ACCOGLOBAL21022632ENGLOBAL/Entertainment-Director?utm_source=indeed&utm_medium=phenom-feeds

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Guest Services- Concierge- Park Hyatt Doha, Qatar

 Guest Services- Concierge- Park Hyatt Doha, Qatar


Summary

*You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to contribute to the smooth and efficient running of the Concierge within the Rooms Division.

Qualifications:


Diploma/qualification in Hospitality or Tourism Management. Preferably a member of the 'Clefs d'Or'.


Apply Here:

https://careers.hyatt.com/en-US/careers/jobdetails/10880/DOH001451

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Concierge- Park Hyatt Dubai, UAE

 Concierge- Park Hyatt Dubai, UAE


Summary:

You will be responsible to provide an excellent and consistent level of service to your customers. The Concierge is responsible to contribute to the smooth and efficient running of the Concierge within the Rooms Division.
Qualifications:

Diploma/qualification in Hospitality or Tourism Management.


Apply Here:
https://careers.hyatt.com/en-US/careers/jobdetails/10880/DUB004286

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Concierge - The First Collection, Dubai, UAE

 Concierge - The First Collection, Dubai, UAE


 Job Description

The ideal candidate will be bilingual or trilingual individual with Hospitality or Tourism background , preferably with front of the office , guest facing activities. Candidate should be positive, presentable, and trustworthy individual able to provide customers with a warm greeting, seamless VIP check in experience; and ability to handle all incoming requests.
Responsibilities

    Welcome customers upon entrance and confirm reservations / package inclusions of individual guests checking in
    Act as the point of reference for guests who need assistance or information, and attend to their requirements
    Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
    Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
    Arrange excursions, transportation etc. upon request from hotel residents
    Book TFG investment tour if/when customer interest and profile shows potential
    Respond to complaints and find the appropriate solution

Desired Skill & Expertise
Requirements

    Proven experience in Hospitality / Tourism customer service field, or relevant role is an advantage
    Knowledge of Dubai basic tours and attractions is a must
    Proficiency in English + 1 language; multilingual is strongly preferred
    Excellent communication skills
    Polite and confident with a great deal of patience
    Ability in multitasking and time-management
    Aptitude in resolving issues with a customer-focused orientation
    Knowledge of MS Office
    High school diploma; degree in hotel management or relevant field will be a plus


Apply here:
https://careers-thefirstgroup.icims.com/jobs/2789/job?utm_source=indeed_integration&iis=Job+Board&iisn=Indeed&indeed-apply-token=73a2d2b2a8d6d5c0a62696875eaebd669103652d3f0c2cd5445d3e66b1592b0f&mobile=false&width=1094&height=500&bga=true&needsRedirect=false&jan1offset=330&jun1offset=330 

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