Middle East Jobs, Careers, Vacancies

RM Dubai - Director- Deutsche Bank, Dubai, UAE

RM Dubai - Director- Deutsche Bank, Dubai, UAE

Position Overview

Wealth Management

Deutsche Bank's Private Bank corporate division combines the bank's expertise in private banking with Postbank corporate division in Germany, the Private and Commercial Bank International and Wealth Management in one.

Deutsche Bank’s Wealth Management business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits. All this is possible thanks to our global network, our many years of experience and our close collaboration with the Corporate Bank, Investment Bank and DWS. We aim to become a highly competitive global wealth manager by combining financial strength and stability with trustworthy partnership and forward-thinking in order to build sustainable and beneficial client relationships. As a growth business for Deutsche Bank, we contribute towards building a more balanced, less capital intense and stable business model for the bank.

Your Role

You as a Relationship Manager are the primary point of contact for clients to access the entire suite of wealth management capabilities and solutions offered by Deutsche Bank Wealth Management. This is achieved by working in close partnership with the Investment Manager (IM) in the day-to-day planning and servicing for the client. You are responsible for acquiring new clients - which are in line with the business proposition of the bank - and assets as well as grow existing business relationships, assuring a holistic and high-standard client experience.

Your Key Responsibilities

    Identify, develop and maintain HNW/UHNW relationships.

    Increase wallet share/AuM by undertaking a business development, sales or relationship management approach as appropriate.

    Responsible of the overall Net New Assets creation and revenue generation on the respective books in a scalable and efficient way.

    Balance client relationship, prospect building, investment growth, administrative compliance, personal growth and development on a day-to-day and longer-term basis.

    Plan and manage resources (time, budget) to run an optimal business.

    Recommend investment products and services that are suitable for clients based on their objectives, resources, time, horizon, risk profile and preferences.

    Review client portfolios periodically to ensure the portfolio performance is aligned with clients’ investment objective and risk profile.

    Partner with IMs in covering clients to discuss/manage financial goals, risk tolerance, research/analyze market conditions, provide bank views of various investment types, recommend asset allocation and provide explanation on how they benefit/hinder investment objectives.

    Act as the Accountable Client Owner with responsibility for all AML aspects of the client relationship; including KYC and account behaviour.

    Establish and maintain relationships with the management teams and informing management of any circumstances that require supervisory attention/review/approval.

    Work in close co-operation with other coverage, product and support functions to deliver DB’s value proposition, leveraging also other DB divisions where possible.

    Actively support the business / growth strategy, plans and values, new products and services, contributing to the achievement of a high performing team.

    Participate in relevant client social events as well as in PR and other marketing activities.

Your Skills and Qualifications

    Master degree with a background in Finance preferable

    Certified Chartered Financial Analyst (CFA) or Master of Business Administration (MBA) is desirable

    Fluency in English and Arabic as prerequisite

    At least 8-10 years industry experience vs 10-15 years mentioned in the requirement meeting

    Excellent communication and collaboration skills

    Client-oriented, solution-oriented and able to work in a high paced environment under pressure

    Superior investment acumen and solid network of clients in the target coverage market is required

    Good understanding of Governing Regulatory Framework

    Strong Collaboration skills and excellent communication skills with a positive approach

    Professional integrity

    Ability to manage resources and allocate them for most effective use

    Willing and able to develop other staff

Apply Here:
https://careers.db.com/professionals/search-roles/index?#/professional/job/20470

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Senior Manager FX Sales - Bank Nizwa, Muscat, Oman

Senior Manager FX Sales - Bank Nizwa, Muscat, Oman

Job Description

Job Purpose:

To identify, secure and convert / execute new Foreign Exchange (FX) sales opportunity and enhance the FX relationship of the Bank with its existing clientele and assist Head of Treasury in other related task, projects & responsibilities.

Responsibilities:

    Ensure to meet the FX income target.
    Enhance the Bank’s FX sales portfolio in terms of volume, number of active clients and client segment as a whole.
    Market Treasury related products and solutions as required.
    Physical marketing exercise as the main driver to achieve the assigned strategic targets.
    Address any FX requirement of existing and prospective clients.
    Produce market updates reports to customers.
    Prepare related MIS for management.
    Work with other business units on enhancing the foreign exchange income of the Bank.

Job Location    Muscat
No. of positions    1
Relevant Experience in Years    10 Years
Required Qualification

    Master Degree in Finance, Banking or Marketing
    ACI Qualification
    10 Years’ of experience in Treasury with at least 5 years in treasury sales.

Special Certification
Any Other Relevant Information

Overall Knowledge in Islamic Banking specifically in Treasury.

Apply here:
https://careers.banknizwa.om/Users/CurrentVacancies/SelectedVacancy/55e01c90-f5bd-4970-93a1-50e821f83fe0

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UAE/KSA/Oman/Qatar/Kuwait/Bahrain

Supervisor Domestic Collection- Qatar National Bank, Qatar

Supervisor Domestic Collection- Qatar National Bank, Qatar

Role Summary:

Responsible for the overall performance and results of a collection team which is responsible to minimizing the movement of these accounts to delinquency stage past 180 days, by managing an assigned team of collectors, ensuring proper utilization of systems, and complying with internal and external applicable policies and procedures.

Role Description:

Direct and oversee daily activities of the collection team.
Negotiate & deal with difficult customers/cases through personal meeting.
Review assigned accounts regularly and provide proper guidelines to team members.
Ensure that accounts are properly allocated to the external agencies every month.
Ensure that skip accounts are properly identified and recorded early and referred to external agencies for follow up.
Obtain collection agencies feedback on their follow their and achievement.
Ensure generation of Intellect Collect System Reports.
Monitor collectors calls to ensure quality and provide feedback.
Ensure that Intellect Collect activities are done by collection officers after every activity.
Provide pro-active approach in case for all delinquent, defaults and frauds.
Conduct weekly one to one meetings with the collection officers to have update on assigned cases.
Track collectors monthly activities and share results with each one of them about their performance.
Encourage and guide team members exceeding set standards on service delivery.
Clearly articulate the vision behind Collection programs into practical processes and initiatives.
Extract report from Intellect Collect System and discuss with direct manager.
Follow up and negotiate for overdue payments.
Refer un-contactable cases to responsible unit.
Refer difficult cases including repeated broken promises, unable to contact, and others for legal review to responsible unit.
Utilize all available data and tools to contact delinquent customers including SMS, phone, and emails.
Prepare and submit monthly achievement report to direct manager for review in order to submit to the higher management.
Perform other job that may be assigned from time to time.
Strictly adhere to services, policies, procedures and tools in order to quickly respond to current & future business needs.
Create necessary frameworks and systems to enable teams and individuals to deliver on the commitments made.
Demonstrate speed and flexibility in decision making.
Ensure high standards of confidentiality to safeguard commercially sensitive information.
Understand the integration of Divisional plans and support Departmental plans.
Qualifications:

University graduate with a degree in Finance, Business or related discipline.
Minimum of 10 years’ experience in Banking preferably with a local/ Gulf bank entailing responsibilities of Retail Collections.

Required Special Skills:
Good oral and written communication skills in English and Arabic (preferred).
Ability to follow through with initiatives.
Ability to work with teams from diverse cultural backgrounds

Apply here:
https://careers.sniperhire.net/qnb/vacancydetail.aspx?VacancyID=156079&ChannelID=2895

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Officer Digital Services- Qatar National Bank, Qatar

Role Summary:

You will support the ongoing Product Development, Research, Marketing & Training activities. you will, as well; have direct ownership of Digital Business’ products and ownership of the one or multiple Digital Business products. last but not least; your role is critical to establish the specialization and focus needed to excel in creating and developing Digital Business.
Role Description:

Assist the Manager Digital Services in ensuring optimal functionality of Digital Business to maximize retail sales and service and thereby facilitate the achievement of the retail Digital Business volume, revenue, and profit targets.

Assume the responsibility and participate in the optimal migration of transaction volumes from branches to Digital Business’ touch points to reduce transaction cost, and to allow branches to reduce non-value added processing work.

Build and maintain strong and effective relationship with all other related departments and units and thereby facilitate achievement of the Digital Business department overall KPIs.

Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.

Act within the limits of the powers delegated to the incumbent.

Implement the Digital Business driven projects and track performance of implemented projects, and report trends, exceptions, and forecasts to align the business growth and sustain the results.

Implement customer marketing and promotional programs as developed by the Manager Digital Services and Head Digital Business Management working closely with Manager Customer Experience & Digital Experience to ensure QNB Group wide adoptions achieved.

Actively assist in altering customer behavior to use Digital Business as an alternative to branch transactions working closely with Customer Experience and Marketing to enhance the engagement and increase NPS levels.

Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.

Support Manager Digital Services by providing logistical support as well as MIS, documentation, etc. Allowing the Managers Digital Services to focus on developing Digital Business and growing transactions and income.

Conduct recurring training and evaluation programs as developed by the Digital Business Management to support awareness and adoption rates

Liaise with the all retail departments to ensure smooth coordination, and stay up to date on the new developments/ initiatives launched with respect to Digital Business ensuring alignment to Digital Business strategies.

Implement the e-service strategy and ensure the delivery of Digital Business to the agreed standards and report exceptions to the Manager Digital Services and Head Digital Business Management.

Research potential Digital Business offerings to continuously improve the products while in coordination with related Digital Business management.

Prepare contracts and revisions as part of the Digital Business engagements.

Prepare all requisite reports and MIS in a timely manner.

Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).

Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
Qualifications:

You should be a University Graduate. while QNB prefers a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology or any other related field.

At least 3 - 4 year experience in the development/ implementation of self-services, or similar position in a major banking institution.

Well-informed of latest trends in self-service applications and technologies, industry practices and related regulations.

Required Special Skills:

    Good knowledge of self-service and digital applications and technologies.
    Excellent oral and written communication skills (including report writing) in English and Arabic.
    Good interpersonal and presentation skills.
    Understanding of the relevant laws, regulations, and practices.
    Ability to make decisions and follow through with initiatives.
    Personal integrity and self-management.
    Planning and organizing ability.
    Results oriented.
    Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management

Apply here:
http://qnb.sniperhire.net/qnb/VacancyDetail.aspx?lang=en-US&VacancyID=156253&PageID=6013

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Relationship Manager Advance Banking - Central Region- Banque Saudi Fransi, Riyadh, KSA

Relationship Manager Advance Banking - Central Region- Banque Saudi Fransi, Riyadh, KSA

Job Description

Job Purpose

This role conducts sales of retail products to existing BSF customer base using the My Family program in order to achieve branch and region product sales targets and manage customer loyalty attrition. My Family Relationship Manager is tasked with selling to My Family customers (defined as product +1 customer) all available products and services to increase customer and product breadth.

Description

• Acquires new product +1 client to support the growth of My Family Client base in the Branch
• Maintains the relationship through follow-ups and after service ensures growth in this segment
• Knows all clients in the program and keep constant communication with them
• Calls and sells products to customers included in various Campaigns such as Performance Into Action, Limit Transfer and Travel Insurance, etc. with the objective of increasing product breadth
• Provides product and quality service advice and relevant appropriate products and services to achieve the financial goals of the Branch
• Provides inputs in the formulation of Branch Sales Plan in coordination with the Branch Manager
• Provides product and quality service information and advice on promotional programs to clients to increase awareness and level of sales
• To meet the branch objectives, assists in the preparation of the Branch’s marketing plan in coordination with the Branch Manager
• Makes visits existing and prospective clients, attends customer events whenever possible to strengthen BSF relationship with the client. Prepares List of prospective clients should be maintained for tracking purposes and establishing relationship with them and reports the program activities and progress to Branch Manager
• Maintains strict control of confidential documents and negotiable items to prevent loss or misuse
• Performs other functions as may be directed by Branch Manager from time to time to meet the requirements of the business

Skills

• Bachelor Degree in Business Administration / Sales and Marketing / Finance
• 2-4 years of experience as My Family Relationship Officer
• Passing of the My Family evaluation course
• Full knowledge of BSF policies and procedures related to organization, Retail products and services, management guidelines
• Written and spoken fluency in Arabic and English
• Good interpersonal and conflict resolution skills
• Good analytical skills related to financial figures and statistics
• Broad understanding of SAMA rules and regulations
• Excellent knowledge of My Family Manual, Customer Relationship Management
• Broad understanding of Retail Credit Guidelines and Consumer Credit Policies, Visa/Master Card Policy and Procedures
• Marketing and Selling Skills, Excellent interpersonal skills and communication skills

Apply here:
https://www.fransicareers.com/en/saudi-arabia/jobs/relationship-manager-advance-banking-central-region-4231202/