Middle East Jobs, Careers, Vacancies

HR Coordinator/Assistant - Dubai – UAE – Landmark Group Tower

Job Description

Key Focus Areas & Responsibilities:

Perform employee records update in HRMS like transfers, leaves, assignment changes, etc.

Maintain employee records by filing of employee documents (joining forms, disciplinary letters, approval notes, etc.) into employee files

Maintain digital employee records on shared drives

Data entry of payroll related records – work permits, visa details update, etc.

Process employee self-service requests – bank letters, NOC’s, Rental advances, ID card printing, etc.

Coordinate with Finance/Payroll teams on various employee related payments – salary, advances, final settlements & other ad-hoc payments

Manage employee offboarding – visa cancellation, EOSB payments, experience letters, etc.

Manage medical insurance – enrollment & deletion, census data update

Assist the HRBP team in driving employee engagement activities

Create and share weekly/monthly/periodic MIS reports & dashboards related to attrition, joining, leaves, Goals & performances, etc.

Landmark Group – Introduction

The Landmark Group began its journey in 1973 with one store in Bahrain and has grown into one of the largest retail and hospitality conglomerates in the Middle East, Africa and India. Currently the Group operates over 2,200 outlets, encompassing over 30 million square feet across 21 countries.

Knowledge, Skills & Experience

Education - Minimum Bachelor’s degree graduate

Professional Qualifications - None

Language - English- Advance high (Read, write, and speak)

Any other languages would be advantageous

Job Experience - Minimum 2-3 years of HR operations experience

Technology - Proficient in MS Office (especially excellent Excel skills), Others

Have the passion, hunger and drive to deliver results.

Good communication skills and able to multi task & work under pressure and a Strong team player.

Qualifications

Primary Location: United Arab Emirates

Job: Human Resource

Organization: Common Concept

Schedule label /الجدول الزمني: Regular

Shift: Standard

Job Type: Full-time/ Day Job

Apply here : https://landmarkgroup.taleo.net/careersection/ex/jobdetail.ftl?job=210003UO&lang=en

Reservation Agent – Rooms Reservation – Madinat Jumeirah Resort, Dubai UAE

About the Job

An exciting opportunity has arisen for an experienced Reservation Agent to join the Rooms Reservation department in in Madinat Jumeirah Resort. The purposes of this position is to be responsible for the timely and accurately handling of high volumes of reservation requests through different channels such as telephone and email. You will be required to take ownership to drive and deliver your own performance in line with Jumeirah minimum standards for reservation conversion, call, email and data entry quality, customer service response times and your productivity and efficiency.

Main duties will include:

Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions

Proactively promote all properties and services within the Jumeirah portfolio in a friendly, professional, and efficient manner upselling where appropriate to achieve all revenue objectives

Proactively handle and resolve customer queries and escalations through all channels which may include Telephone, email, WhatsApp and social media

Provide timely, accurate and detailed communication to any customer or partner regarding any enquiries

Complete all Reservation tasks including reservations, amendments, cancellations and upsell in any customer channel including Group Bookings

Complete reservation checks for all reservations made including Group Bookings

Reservation Filing of correspondence, handling customer complaints, checking and updating of related reports, amongst other tasks

To effectively manage the process of No-Show/Cancellation reports

Ensure compliance with the room reservations quality performance requirements

Complete payment requests and follow up for payments not made including group Bookings

Any other duties as may reasonably be requested by the management

About you:

In order to be considered for this role you must have at least 12 months experience in a hotel or centralized hotel reservations function

You must able to communicate clearly and effectively (fluently to a high standard) both verbally and written in English

The ability to communicate (fluently) in additional languages is desirable (Arabic, Russian, Chinese or European languages other than English)

Computer literate in all Microsoft Office packages

Proven experience in using a PMS system preferably Opera PMS is desirable

About the benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.

Apply here:

https://dubaiholding.taleo.net/careersection/jum_ext_quickapply/jobdetail.ftl?job=143088

Guest Relation Agent - The Westin Mina Seyahi, Dubai UAE

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room.

Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information.

Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors.

Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Apply Here:

https://jobs.marriott.com/marriott/jobs/21073670?lang=en-us&utm_medium=jobboard&utm_source=indeed

Spare Parts Manager, Leading German Car Brand, Oman

One of the leading German Car brands in Oman, is looking for Manager – Spare Parts

1. Manager (Spare Parts)

* Minimum 8 years of experience in Spare Parts Sales.
* Immediate joiner preferred.
* Gulf experience is a must.
* Candidates in Oman with NOC Preferred.
* Candidates should be in the Gulf at present.
* Excellent product knowledge in Automobile Spare Parts.

Kindly share this information with your friends and colleagues.
Interested candidates can share their details to career.gccjobs@gmail.com

WhatsApp – +91 9778360071.

Service Desk Analyst- Raqmiyat, Dubai UAE

Job Description

• Installing/Configuring computer hardware operating Systems/Applications / It service desk Analyst / Service desk Management / Active Directory • Monitoring and maintaining computer systems and networks • Troubleshooting System/Network problems and diagnosing/solving hardware or software faults • Candidate should be able to evaluate new technology • Log service requests into the ITSM service desk solution • Resolves service requests • Provides call center support to IT service requests from business users • Escalates service requests to T2 operational support teams

SKILLS

Service Desk, Help Desk, ITIL, IT Support+J5