RESERVATION AGENT- ARABIC SPEAKER- ADMINISTRATIVE- Andaz Dubai The Palm - DU - Dubai

 RESERVATION AGENT- ARABIC SPEAKER- ADMINISTRATIVE- Andaz Dubai The Palm - DU - Dubai

Hyatt/ Full-time

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. The Reservations Agent is responsible to assist in the smooth and effective operation of the Reservations Department by providing courteous, professional, efficient and flexible service. 

Qualifications

Diploma/qualification in Hospitality or Tourism Management

Apply Here: https://careers.hyatt.com/es/careers/jobdetails/10880/DUB004007?lang=es&job=DUB004007

Executive Assistant to Regional VP - Administrative Services- Dubai, United Arab Emirates - AbbVie

 Executive Assistant to Regional VP - Administrative Services- Dubai, United Arab Emirates - AbbVie

Job Description

Provides advanced executive support to Regional Vice President and Regional Leadership Team members

Maintains and manages calendars, including event, meeting and travel scheduling and domestic and international travel arrangements

Organizes meeting or events for Regional Leadership Team

Manages business expenses on behalf of Regional VP

Assists on documentation and files management, ensures documents are filed accurately and timely, and official documents are renewed timely

Manages regional MEA Calendar - Updates MEA calendar with MEA affiliates and Regional Team – Sends/Updates calendar invites to all MEA affiliates and Regional Team

Collects monthly highlights from affiliates, edits and submits to Area Commercial Teams

Supports regional talent acquisition with interview arrangements

Uses intermediate to advanced software skills to perform assigned work. Uses and understands Microsoft Office Suite and other business-specific software, including Corporate Travel website and other programs.

Professionally interacts with high level executives

Consistently handles confidential or business-sensitive information

Proactively identifies and resolves scheduling conflicts

Coordinates MEA Regional Office Maintenance and Stationery needs

About AbbVie

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Qualifications

Minimum 3 to 5 years of executive assistant related experience. Bachelor’s degree is preferable, diploma, or equivalent. 

Experience providing support to VP level or equivalent

Experience in pharmaceutical industry is preferred

Advanced knowledge of Microsoft Office Suite, Outlook, Virtual meeting platforms (Microsoft teams, Zoom etc.) understanding of business processes and requirements

Self-starter, able to function at a high level with general instruction

Adaptable, deals with ambiguity

Has a proactive approach

Has strong communication skills

Learns quickly, flexible and can change course quickly when needed

Professional demeanor and ability to maintain confidentiality

Travel - No

Job Type - Experienced

Schedule - Full-time

Equal Employment Opportunity

At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

Apply Here: https://careers.abbvie.com/abbvie/jobs/2111549?lang=en-us&src=JB-11040

HR Coordinator/Assistant - Dubai – UAE – Landmark Group Tower

 HR Coordinator/Assistant - Dubai – UAE – Landmark Group Tower

Job Description

Key Focus Areas & Responsibilities:

Perform employee records update in HRMS like transfers, leaves, assignment changes, etc.

Maintain employee records by filing of employee documents (joining forms, disciplinary letters, approval notes, etc.) into employee files

Maintain digital employee records on shared drives

Data entry of payroll related records – work permits, visa details update, etc.

Process employee self-service requests – bank letters, NOC’s, Rental advances, ID card printing, etc.

Coordinate with Finance/Payroll teams on various employee related payments – salary, advances, final settlements & other ad-hoc payments

Manage employee offboarding – visa cancellation, EOSB payments, experience letters, etc.

Manage medical insurance – enrollment & deletion, census data update

Assist the HRBP team in driving employee engagement activities

Create and share weekly/monthly/periodic MIS reports & dashboards related to attrition, joining, leaves, Goals & performances, etc.

Landmark Group – Introduction

The Landmark Group began its journey in 1973 with one store in Bahrain and has grown into one of the largest retail and hospitality conglomerates in the Middle East, Africa and India. Currently the Group operates over 2,200 outlets, encompassing over 30 million square feet across 21 countries.

Knowledge, Skills & Experience

Education - Minimum Bachelor’s degree graduate

Professional Qualifications - None

Language - English- Advance high (Read, write, and speak)

Any other languages would be advantageous

Job Experience - Minimum 2-3 years of HR operations experience

Technology - Proficient in MS Office (especially excellent Excel skills), Others

Have the passion, hunger and drive to deliver results.

Good communication skills and able to multi task & work under pressure and a Strong team player. 

Qualifications 

Primary Location: United Arab Emirates

Job: Human Resource

Organization: Common Concept

Schedule label /الجدول الزمني: Regular

Shift: Standard

Job Type: Full-time/  Day Job

Apply here : https://landmarkgroup.taleo.net/careersection/ex/jobdetail.ftl?job=210003UO&lang=en

Reservation Agent – Rooms Reservation – Madinat Jumeirah Resort, Dubai UAE

 Reservation Agent – Rooms Reservation – Madinat Jumeirah Resort, Dubai UAE

About the Job

An exciting opportunity has arisen for an experienced Reservation Agent to join the Rooms Reservation department in in Madinat Jumeirah Resort.  The purposes of this position is to be responsible for the timely and accurately handling of high volumes of reservation requests through different channels such as telephone and email. You will be required to take ownership to drive and deliver your own performance in line with Jumeirah minimum standards for reservation conversion, call, email and data entry quality, customer service response times and your productivity and efficiency.

Main duties will include:

Represent and champion the Jumeirah Brand by displaying all Hallmarks and promoting the business values in all interactions

Proactively promote all properties and services within the Jumeirah portfolio in a friendly, professional, and efficient manner upselling where appropriate to achieve all revenue objectives

Proactively handle and resolve customer queries and escalations through all channels which may include Telephone, email, WhatsApp and social media

Provide timely, accurate and detailed communication to any customer or partner regarding any enquiries

Complete all Reservation tasks including reservations, amendments, cancellations and upsell in any customer channel including Group Bookings

Complete reservation checks for all reservations made including Group Bookings

Reservation Filing of correspondence, handling customer complaints, checking and updating of related reports, amongst other tasks

To effectively manage the process of No-Show/Cancellation reports

Ensure compliance with the room reservations quality performance requirements

Complete payment requests and follow up for payments not made including group Bookings

Any other duties as may reasonably be requested by the management

 

About you:

In order to be considered for this role you must have at least 12 months experience in a hotel or centralized hotel reservations function

You must able to communicate clearly and effectively (fluently to a high standard) both verbally and written in English

The ability to communicate (fluently) in additional languages is desirable (Arabic, Russian, Chinese or European languages other than English)

Computer literate in all Microsoft Office packages

Proven experience in using a PMS system preferably Opera PMS is desirable

 

About the benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. 

Apply here:

https://dubaiholding.taleo.net/careersection/jum_ext_quickapply/jobdetail.ftl?job=143088

Guest Relation Agent - The Westin Mina Seyahi, Dubai UAE

 Guest Relation Agent - The Westin Mina Seyahi, Dubai UAE

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. 

Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. 

Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. 

Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. 

Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. 

Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. 

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Apply Here:

https://jobs.marriott.com/marriott/jobs/21073670?lang=en-us&utm_medium=jobboard&utm_source=indeed