Middle East Jobs, Careers, Vacancies

Airport Service Agent- EMIRATES GROUP, Dubai UAE

Job Purpose

To provide a quality service to EK and Code share passengers in respect to check-in, boarding, special services and baggage services as per company commercial and safety standards and procedures so that EK and code share passengers and their baggage are handed in a consistent and efficient manner.

Job Outline:

General Objectives:

*To provide our customers both internal and external, with the best services. I will do my best:

* To cheerfully greet every customer with a smile, 100 % of the time.

* To ensure that, I receive no valid complaints from Emirates customer about the quality of services.

* To maintain Emirates professional image by adhering to all applicable corporate grooming guidelines.

* To deal professionally with my peers and managers.

- Check-in / boarding:

- Fully adhere to all operational procedures (SOP) with regards to travel, immigration and safety regulations.

- Identify and meet the standard and special service requirements of the passengers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner

- Collect briefing sheet and staff allocation, check all the counters equipments and stationary, report technical fault to Mercator through EMACS

- Provide a proactive service to passengers prior to check-in such as, managing queues, removing old baggage tags, handling denied boarding passenger, staff passengers, helping families, identifying those with special needs and code share passengers, so that they are directed to the relevant check-in counters and are handled efficiently.

- Initiate boarding at the gates, following laid down boarding priorities, announcements, hand baggage removal, flight coupon reconciliation and head count confirmation in order to assist the process for a safe and on time departure of EK flights. For flights boarding from remote, ensure the handling procedure applies.

- Deliver an efficient service at the transfer desks for arriving EK passengers who are connecting to another EK / OAL flights by verifying that their baggage details are recorded in MACS (Mercator Airport Check-in System) prior to checking in passenger and issuing boarding cards and meal voucher where appropriate so that the transfer passengers are processed accurately and expeditiously.

- Ascertain the handling requirements of the various categories of passengers (e.g. unaccompanied minors, wheelchair, elderly and incapacitated etc.) then ensures that appropriate special services and facilities are provided to meet the special services requirements of the customers.

- Provide cover for role above when operational requirements demand this i.e. `Act Up'

- Baggage Services:

- Checks messages from outstations relating to short shipped baggage and ensures that those passengers who are affected are notified as soon as they reach the baggage arrival carousels, then escorts or directs passengers to the Baggage Services Office where necessary and assists with the raising of Property Irregularity reports, the issuance of Interim relief payments and/or overnight kits and the restoration of items left on board aircraft, so that passengers are not kept waiting unnecessarily.

- Monitors baggage delivery performance against agreed standards, keeping passengers informed about any delays or irregularities with their baggage, so that a positive image of our ground product is maintained in the eyes of EK passengers

- Co-ordinates with DNATA Ground Operations concerning the return of checked in bags to passengers who have been offloaded, the re-tagging to final destination of short tagged baggage to DXB, the return of baggage for those passengers who decide to break their journey in Dubai for STPC or DBB and the despatch of rush baggage on other flights, so that bags are restored to their owners quickly.

- Monitor unclaimed baggage and ensures that details are quickly updated in World Tracer and that OHD (on hand) stickers are attached to these bags, contents/inventory checked and OHD file updated and placed in the baggage store where necessary, so that they can be restored to their rightful owners or to the outstations as quickly as possible.

- Helps the passengers who arrive at the land side desk to collect bags, escorts them to the airside area, locates the baggage and hands it over to its owner against a signature, then closes the file in the system.

- Handle the Telephone calls received at EK Baggage Services Call Centre, deal with passenger professionally and assist the passenger by providing correct and timely information.

- Handles arriving Rush bags from EK and OAL flights, ensuring that the owners in Dubai are contacted to advise them of delivery arrangements and then makes those arrangements with the transport company to deliver on a cost effective basis after liaising with customs.

Qualifications & Experience

Airport Operations.Other : 3+ Years

12 Years schooling or equivalent:

Proficiency in spoken and written English.

Command over spoken and written Arabic (preferable)

Should have had 2 years experience in a customer service role.

Knowledge of airline passenger and baggage handling (preferable).

Salary & Benefits-

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

Apply Here: https://www.emiratesgroupcareers.com/search-and-apply/332884

Teaching Assistant - Arabic speaker GEMS AL BARSHA NATIONAL SCHOOL, DUBAI UAE

Closing Date14-Jul-2021

About the Role

Job Purpose

Assist teachers in their work as directed. Teaching assistants will be asked to assist with a range of tasks on a regular basis.

Have the authority to supervise small groups of children or whole classes of children in an emergency situation, or when specifically requested to do so by the Principal or Senior Management Team. Teaching assistants are fully insured to supervise groups of children inside and outside the classrooms

Embrace and encourage the ethos and standards of excellence as defined in the GEMS Core Values.

Key Accountabilities

Assist the teacher with reading related activities.

Run small group activities inside or outside the classroom as directed by the teacher.

Prepare and tidy up classroom activities. Mount work displays and assist with preparation of displays.

Photocopy documents and assist with preparation of worksheets etc as requested.

Perform other duties as requested by direct & dotted reporting line managers / supervisors.

Responsible for covering class for short periods of time in emergency situations.

Tidy and rearrange stock cupboards and distribute new stock.

Take children to toilet and change/clean them when necessary.

Develop familiarity with relevant aspects of the curriculum eg literacy, numeracy and Phonetics.

Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.

Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.

Attend staff meetings and serve on committees as required.

Ensure tact, confidentiality and discretion at all times. Maintain confidential information and ensure information pertaining to students and the school is not shared or discussed without the approval of the teacher or senior management team.

About Your Benefits

Person Specifications

Excellent level of general education especially in Maths and English

Strong communication skills with excellent standard of written and spoken Arabic and English. ICT skills desirable.

Previous experience as a teaching assistant or working with children preferred

About GEMS

Trusted for over 55 years and now a third generation education family, GEMS Education began in a single school room in Dubai. Today, we have the privilege of educating over 190,000 students from over 176 countries through GEMS owned and managed schools globally; over 270,000 students access resources through our services division; and we will impact 20 million by 2020 students through the initiatives of our Charity partner Varkey Foundation.

bout the School

GEMS Al Barsha National School Dubai offers an inspirational curriculum based on the National Curriculum for England with Arabic language and UAE culture, heritage and tradition at the heart of everything. The school opened in 2016 and as an all-through educational provision, now caters for almost 1000 children from FS1 to Year 12. FS provision is co-educational with Y1-12 boys and girls taught separately.

The school enjoys a prime location making it easily accessible to everything that Dubai has to offer as well as other Emirates. As well as being a fabulous place to work, Dubai is a vibrant, cosmopolitan, rapidly expanding city where the sun shines all year round. Here in Dubai you will enjoy an excellent lifestyle as well as extensive travel and leisure opportunities around the region and further afield.

http://www.gemsnationalschoolforgirls-barsha.com/

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

1. Resume/CV

2. Passport-size photograph

3. cv

https://careers.gemseducation.com/gems/VacancyDetail.aspx?VacancyID=154183&ChannelID=2933

Teaching Assistant - GEMS Metropole SCHOOL - UAE - Dubai

Closing Date31-Aug-2021

About the Role

The teaching assistant will assist the teacher with a wide range of tasks on a regular basis. You will supervise small groups of children or whole classes in emergency situations or when instructed.

Your responsibilities will include but are not limited to assisting with reading-related activities, running small group activities inside or outside and preparing the classroom activities and the supporting documents. You will cover class for short periods of time and develop familiarity with relevant aspects of the curriculum including literacy, numeracy and phonetics. You will also be responsible to manage the cupboards stock and take children to toilets when required

Preference will be given to the locally available candidate.

About You

You have a good level of general education, especially in Mathematics and English. You have previous experience in a similar position or working with children.

You are a good communicator with an excellent command of English. You are computer-literate and can multitask.

About Your Benefits

Attractive compensation and benefits.

About GEMS

http://www.gemsmetropoleschool-dubai.com/

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

1. Resume/CV

https://careers.gemseducation.com/gems/VacancyDetail.aspx?VacancyID=154320&ChannelID=2933

Management Consultant, Atkins Middle East, Saudi Arabia

Consultant - Management Consulting, Atkins Middle East, Saudi Arabia

Atkins Acuity are currently looking for candidates to further develop their Management Consultancy Service Line to both support future growth and support in the delivery of projects in KSA and also across the MEA region. The ideal candidate should be someone who has worked in a Management Consultant capacity preferably with a Big Four Consultancy or Global strategy houses or international management consultancies in the Middle East region.
The role is based in region and may require travel. The candidate will be exposed to a number of industry sectors i.e. Transport & Aviation, Governmental, Change & Transformation Management, Programme & Portfolio Management, Energy, Oil & Gas and Cities & urban Infrastructure and work alongside experienced Consultants and Technical Specialists from our Parent Group.

Technical Responsibilities

As a Consultant your responsibilities include:

    Onsite delivery of engagements
    Support the Project Manager in delivering quality deliverables for our clients
    Support in stakeholder engagement and presentations to clients
    Assist in the development of tools and template to support successful delivery
    Support in any business development activities including the preparation of bids, pricing and content development
    Complete assigned tasks accordingly

Basic & Technical Competencies
The basic & technical competencies include:

    Shall be degree qualified
    Arabic speaker is preferred
    2-4 years of relevant experience in Management Consulting (preferably with Big 4) or a relevant position with transferable skills
    Strong analytical, organizational, multi-tasking, presentation, communication, and problem-solving skills
    Compliance best practices in management and improving business processes
    Ability to structure a large amount of information within a process framework
    Strong data management and detail oriented
    Basic understanding of Project management including:
    Risk Management
    Cost Management
    Schedule Management
    Resource Management
    Be professional with stakeholders
    Self-motivated and determined to pursue continuous improvement, which is essential to processes & procedures development

Core Behaviours

    Demonstrate drive, enthusiasm and commitment to projects while projecting a professional image
    Excellent planning and organisation skills
    Able to make decisions, act on own initiative and operate in a proactive manner with a positive attitude
    Function confidently and competently within client environment and has a positive impact on clients’ perception of Acuity
    Planning and Organizational agility: Accurately scopes length and difficulty of projects, setting realistically aggressive objectives and goals. Compensates for roadblocks and looks ahead to see impact on dependent activities.
    Consistently achieves high quality standards and requires limited direction and supervision
    Shows flexibility in tasks and location, and deals well with ambiguity
    Excellent communication skills – written and spoken English is essential (Arabic preferred)
    Understands when to ask for support and using the correct channels

Rewards and Benefits

We offer an excellent package which includes:

    A competitive tax-free salary
    Accommodation allowance
    Transportation allowance
    22 days annual leave
    Medical and life insurance cover
    Company gratuity scheme
    Discretionary bonus scheme
    Annual flight allowance to point of origin
    Employee Assistance Program – 24-hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants

Apply Here: https://careers.snclavalin.com/job/consultant-management-consulting-in-riyadh-jid-13971

Chief Resident Engineer, Atkins Middle East Saudi Arabia

Chief Resident Engineer (Infrastructure), Atkins Middle East, Saudi Arabia

As a provider of multi-disciplined technical services to the built environment, Atkins Middle East is committed to design excellence in the delivery of first class solutions which combine, innovation, imagination and best practice.

Due to our continuing expansion we now require an experienced Chief Resident Engineer to work on a variety of construction projects in KSA.

Working in a multidisciplinary team of designers and engineers providing a comprehensive service to our clients, this is a great opportunity to gain experience within an internationally renowned consultant, affording the opportunity to work on large and small scale multidiscipline projects, in KSA and potentially the rest of the Middle East region.

Requirements

Construction/Civil related degree, preferably with Chartered status
Registration with Saudi Council of Engineers
Minimum 20 years related experience with majority of it being in GCC, especially KSA
Good command of English (written and verbal)
Transferable Iqama or a Saudi national

Project Interface

Manage the supervision of the works designed by Atkins to ensure compliance with the contract documents.
Liaise with the project supervision team, coordinate and resolve any issues of concern.
Liaise with sub-consultants directly appointed by Atkins and manage the supervision of works designed by them.

Functional Duties

Review prior to issue to the contractor all project related correspondence, submittals, instructions, technical query and establish lines of communication.
Review contractor's quality systems, procedures and monitor implementation across the project site.
Review contractor's safety systems, procedures and monitor implementation across the project site.

Principle Activities

Establish the site organization and lines of authority
Be responsible for the conduct of the entire project.
Take overall responsibility for all technical, contractual and financial matters relating to the delivery of the consultant’s supervision duties
Establish standards and procedures in conformity with client requirements
Liaise daily with the Project management team
Manage the supervision team and monitor and supervise their performance and attendance
Liaise with the Contractor
Attend and chair meetings
Prepare reports
Monitor progress of the works against the contractor’s latest approved programme.
Check and sign all correspondence
Sign off the contractor’s interim payments following review by the SQS
Identify and initiate recruitment of site staff through standard process
Implement financial controls on the construction element of project
Identify training needs and provide or recommend external training
Set and maintain under review Company performance expectations
Maintain reasonable discipline, resolve poor performance issues
Provide pastoral care and encourage staff to develop their full potential
Identify and manage project construction risks
Advise the Project Manager on delays, cost and cost forecasts and progress
Ensure quality of supervision and of work completed by Contractor
Ensure implementation and maintenance of good records and documentation
Ensure preparation of quality, safety and environmental plans/procedures and that they are met.
Co-ordinate backup support from Head Office staff and technical co-ordination with discipline heads.
Continually seek to improve upon the service provided and to come up with innovative ideas.
SNC Lavalin's Atkins business is one of the largest multidisciplinary, multi sector engineering design consultancies in the world and is part of the SNC Lavalin Group.

As one of the world’s most respected design, engineering and project management consultancies with a leading track record in the defence sector, Atkins are ideally placed to respond to this market. We have a broad establishment and proud, 50 year history throughout the Middle East region.

We provide a full range of design, engineering and project management services for buildings, transportation and other infrastructure programmes.

Atkins in the Middle East now employs around 2,000 staff serving Gulf clients across all market sectors from offices in Abu Dhabi, Al Ain, Doha, Dubai, Jeddah, Kuwait City, Manama, Muscat, Riyadh, and Sharjah.

Rewards & Benefits

We offer an excellent package which includes:

A competitive salary
Transportation allowance
Medical and life insurance cover
22 calendar days annual leave
Medical and life insurance cover
Company gratuity scheme
Discretionary bonus scheme
Annual flight allowance to point of origin
Employee Assistance Programme – 24 hour free advice on financial, legal and family care specialists and also access to personal health, fitness and nutrition consultants

Apply Here: https://careers.snclavalin.com/Workflow?workflowId=c91c1871-3c60-4b85-b857-797c509014c0&workflowInstanceId=a39a6ff7-4e11-4529-3816-08d93cfe15cc&vacancyId=16642