CALL CENTER AGENT, Al Ghazi, Dubai, United Arab Emirates

CALL CENTER AGENT, Al Ghazi,  Dubai, United Arab Emirates 

Category - ADMINISTRATION JOBS  

Job Type - Full-time  

DESCRIPTION

Hiring a Call Center Agent for Dubai.

Key Responsibilities:

Answer incoming calls and respond to customer’s emails.

Place customer orders in the computer system.

Manage and resolve customer complaints.

Identify and escalate issues to supervisors.

Research required information using available resources.

Provide product and service information to customers.

Process orders, forms, and application.

Research, identify, and resolve customer complaints using applicable software.

Route calls to appropriate resources.

Recognize, document, and alert the management team of trends in customer calls.

Document all call information according to standard operating procedures.

Follow up customer calls where necessary.

Key Requirements:

Bachelor degree holder.

Two years’ experience in a call center environment.

Excellent data entry and typing skills.

Superior listening, verbal and written communication skills.

Ability to handle stressful situation appropriately.

Knowledge of Customer service practices and principles.

Apply Here - https://jobs.alghaziuae.com/job/call-center-agent-8

 

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Cashier, Fashion Luxury Middle East LLC, Dubai

 Cashier, Fashion Luxury Middle East LLC, Dubai 

Summary

Job Family Group Description - Sales / Omni-Channel:

Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:

Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Cashier:

Ensures a smooth and efficient payment process for clients. Follows our guidelines to ensure our customers receive the best customer experience possible.

Job Description

ob Family Group Description - Sales / Omni-Channel:

Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Operations:

Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations.

Sub-Job Family Description - Cashier:

Ensures a smooth and efficient payment process for clients. Follows our guidelines to ensure our customers receive the best customer experience possible.

Job Type

Regular

Start Date

2021-07-01

Schedule

Full time

Organization

Fashion Luxury Middle East LLC

Apply Here - https://kering.wd3.myworkdayjobs.com/en-US/Kering/job/DUBAI/Cashier_R060562

AIRPORT SERVICES AGENT, The Emirates Group, Dubai

 AIRPORT SERVICES AGENT, The Emirates Group, Dubai, United Arab Emirates

Job Purpose

To provide a quality service to EK and Code share passengers in respect to check-in, boarding, special services and baggage services as per company commercial and safety standards and procedures so that EK and code share passengers and their baggage are handed in a consistent and efficient manner.

 Job Outline:

- General Objectives:

To provide our customers both internal and external, with the best services. I will do my best:

 * To cheerfully greet every customer with a smile, 100 % of the time.

 * To ensure that, I receive no valid complaints from Emirates customer about the quality of services.

 * To maintain Emirates professional image by adhering to all applicable corporate grooming guidelines.

 * To deal professionally with my peers and managers.

- Check-in / boarding:

- Fully adhere to all operational procedures (SOP) with regards to travel, immigration and safety regulations.

- Identify and meet the standard and special service requirements of the passengers at check-in, transfer desk, special services and boarding gates by adhering to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner

- Collect briefing sheet and staff allocation, check all the counters equipments and stationary, report technical fault to Mercator through EMACS

- Provide a proactive service to passengers prior to check-in such as, managing queues, removing old baggage tags, handling denied boarding passenger, staff passengers, helping families, identifying those with special needs and code share passengers, so that they are directed to the relevant check-in counters and are handled efficiently.

- Initiate boarding at the gates, following laid down boarding priorities, announcements, hand baggage removal, flight coupon reconciliation and head count confirmation in order to assist the process for a safe and on time departure of EK flights. For flights boarding from remote, ensure the handling procedure applies.

- Deliver an efficient service at the transfer desks for arriving EK passengers who are connecting to another EK / OAL flights by verifying that their baggage details are recorded in MACS (Mercator Airport Check-in System) prior to checking in passenger and issuing boarding cards and meal voucher where appropriate so that the transfer passengers are processed accurately and expeditiously.

- Ascertain the handling requirements of the various categories of passengers (e.g. unaccompanied minors, wheelchair, elderly and incapacitated etc.) then ensures that appropriate special services and facilities are provided to meet the special services requirements of the customers.

- Provide cover for role above when operational requirements demand this i.e. `Act Up'

- Baggage Services:

- Checks messages from outstations relating to short shipped baggage and ensures that those passengers who are affected are notified as soon as they reach the baggage arrival carousels, then escorts or directs passengers to the Baggage Services Office where necessary and assists with the raising of Property Irregularity reports, the issuance of Interim relief payments and/or overnight kits and the restoration of items left on board aircraft, so that passengers are not kept waiting unnecessarily.

- Monitors baggage delivery performance against agreed standards, keeping passengers informed about any delays or irregularities with their baggage, so that a positive image of our ground product is maintained in the eyes of EK passengers

- Co-ordinates with DNATA Ground Operations concerning the return of checked in bags to passengers who have been offloaded, the re-tagging to final destination of short tagged baggage to DXB, the return of baggage for those passengers who decide to break their journey in Dubai for STPC or DBB and the despatch of rush baggage on other flights, so that bags are restored to their owners quickly.

- Monitor unclaimed baggage and ensures that details are quickly updated in World Tracer and that OHD (on hand) stickers are attached to these bags, contents/inventory checked and OHD file updated and placed in the baggage store where necessary, so that they can be restored to their rightful owners or to the outstations as quickly as possible.

- Helps the passengers who arrive at the land side desk to collect bags, escorts them to the airside area, locates the baggage and hands it over to its owner against a signature, then closes the file in the system.

- Handle the Telephone calls received at EK Baggage Services Call Centre, deal with passenger professionally and assist the passenger by providing correct and timely information.

- Handles arriving Rush bags from EK and OAL flights, ensuring that the owners in Dubai are contacted to advise them of delivery arrangements and then makes those arrangements with the transport company to deliver on a cost effective basis after liaising with customs.

Qualifications & Experience

Airport Operations.Other : 3+ Years

 12 Years schooling or equivalent:

 Proficiency in spoken and written English.

Command ov er spoken and written Arabic (preferable)

Should have had 2 years experience in a customer service role.

Knowledge of airline passenger and baggage handling (preferable).

Salary & Benefits

Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

Apply Here- https://www.emiratesgroupcareers.com/search-and-apply/332604

Saudi Aramco Jobs 2021

 Saudi Aramco Jobs 2021
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Your life’s best work awaits. Enjoy a rewarding career where personal and professional enrichment are top priorities – and openness, knowledge sharing, and innovation are at the core of everything we do

Tax-free Salary | Family Package | Accommodation | Furniture Allowances | Annual Bonuses | Life Insurance | Medical Coverage | Annual Leave With Paid Airfares

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
✓ Vacancies List -

Your life’s best work awaits. Enjoy a rewarding career where personal and professional enrichment are top priorities – and openness, knowledge sharing, and innovation are at the core of everything we do

1. Corporate planning (9)
2. Drilling (3)
3. Education (4)
4. Electrical/power engineering (3)
5. Eng. economics/facilities planning (20)
6. Expl. & p.e. advanced research center (3)
7. Finance (26)
8. Geoscience (1)
9. Human resources (7)
10. Information technology (13)
11. Internal Auditing (5)
12. King Abdulaziz Center for World Culture (4)
13. Law (5)
14. Management/organizational consultants (7)
15. Marine (1)
16. Marketing (5)
17. Materials/corrosion/inspection engineering (6)
18. Mech/process/contrl engineering (16)
19. New business development (6)
20. Operations & maintenance (11)
21. Other (31)
22. Other engineering (49)
23. Petrochemical (41)
24. Petroleum engineering (9)
25. Pipeline engineering (1)
26. Production engineering (2)
27. Project management (1)
28. Public relations (20)
29. Refinery engineering (23)
30. Research & lab sciences (7)
31. Safety & ind. security (11)
32. Training & org. development (1)
33. Unconventionals (8)

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Please Submit your CV by visiting below link >>>>>>>>
https://saudiaramco.jibeapply.com/us/jobs
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Qatar Petroleum Recruitment 2021

Qatar Petroleum Recruitment 2021
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Tax-free Salary | Family Package | Accommodation | Furniture Allowances | Annual Bonuses | Life Insurance | Medical Coverage | Annual Leave With Paid Airfares
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
✓ Vacancies List -

1. Civil Engineer
2. Quantity Surveyor
3. Electrical Engineer
4. Architectural Engineer
5. Mechanical Engineer
6. Accountant
7. Receptionist
8. Financial Control Lead, Trading
9. SR. Economic Analyst
10. Operator
11. SR. Business Analyst
12. Manager, Mesaieed Port
13. School Nurse (Duk)
14. Wellhead Maintenance Supervisor
15. SR. Construction Supervisor
16. Drilling Jobs
17. SR. Instrument Technician
18. SR. Marine Operations Supervisor (Sbm)
19. Support Supervisor (Workboat 2)
20. SR. Systems Engineer (Business Products)
21. SR. Exploration Geologist
22. Construction Supervisor
23. Instrument Technician
24. Production Operator
25. Mechanical Engineer (Offshore Rotating Equipments)
26. Electrical Technician
27. Fire Prevention Engineer
28. Receptionist
29. Panel Operator
30. Customer Liaison Officer
31. SR. Instrument Engineer
32. IMS Engineer
33. SR. Shift Supervisor (Crude)
34. Operations Engineer
35. Field Operator I
36. Drilling Superintendent
37. SR. Petroleum Engineer
38. Workforce Planning Analyst
39. Workforce Analyst
40. Succession & Career Planning Specialist
41. Workforce Planning Analyst (Tech)
42. Workforce Excellence Project Lead
43. Divisional Fire Officer (Halul)
44. Geotechnician    
45. Head, Exploration Operations
46. SR. Industrial Control Sys Security Engr
47. Advisor, Operational Excellence
48. Head, Design
49. Reservoir Engineer
50. SR. Technical Hse Engineer
51. SR. Chemist (Fin Prod & Hc)
52. Systems Engineer (Application Dev)
53. SR. Electrical Technician
54. SR. Total Rewards Analyst
55. Head, Org Effectiveness (Opns & Ind Cit)    
56. SR. Designer
57. SR. Economic Analyst (Market Intelg)
58. Trade Finance & Documentation Controller
59. Inspection Engineer
60. Technical Records Analyst
61. Advisor, Operational Excellence
62. Asst. Manager, Engineering Tech Services
63. Head, Civil/structural Engineering
64. SR. Planning Technician
65. SR. Business Analyst (Is-oil)
66. VTS Operator
67. Product Control Lead, Trading
68. SR. Economic Analyst (Market Intelg)
69. SR. Construction Supervisor
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Please Submit your CV by visiting below link >>>>>>>>
https://www.qp.com.qa/en/Careers/Pages/Careers.aspx
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
Dear Members,
Please Share this Post in your WhatsApp Groups. It May be helpful to Someone...
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
You may also submit your CV here >>>>>>>>
https://www.dubai-forever.com/submit-your-cv.html
▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬


These Whatsapp Groups are sector-specific, and targeted towards a particular field/industry. Please join accordingly.

If you are a recruiter and want to post job vacancies targeted to these groups, then please email us on: contact@dubai-forever.com.


✹ Accounting, Auditing Jobs: https://chat.whatsapp.com/FC2vu8ATUTVKHtteDscS9X
(Accountant, ACCA, Audit)



✹ Administration, Secretarial, PR Jobs: https://chat.whatsapp.com/KUhsNckAjhu6UtFPrqT31o
(Secretary, Office Manager)



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(Architecture, Construction, Building and Civil Engineering)



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(Banking, Finance, Investment Banking)



✹ Oil & Gas Jobs: https://chat.whatsapp.com/D5OyvpEJft08YWESIBYIWZ
(Chemical, Oil, Gas, Petroleum, Wind, Solar, Alternative Energy)



✹ Design, Creative & Arts Jobs: https://chat.whatsapp.com/JIY1WWZhp25Gfu2ZrJBWFE
(Interior Designer)


✹ Driver Jobs: https://chat.whatsapp.com/JSP3pCfCCwEIQNYRyZy6z5
(Taxi, Private, Company, Fleet, Careem)



✹ Agriculture Jobs: https://chat.whatsapp.com/FDrda6891dv79ofBo9qjOc
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(Digital Content, SEO, SEM, Online Training)



✹ Hospitality, Tourism Jobs: https://chat.whatsapp.com/CVkEZjSKHVEGVMqQVKuWFd
(Hotel Manager, Chef, Commis, Reception, Travel Agent, Ticketing Agent)



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(Human Resources, HR Business Partner, Talent Acquisition Specialists, Learning & Development)



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(Health Safety Environment)



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(Lawyer, Paralegal, Associate, Legal Counsel, Legal Assistant)



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(Logistics, Procurement, Purchase, Supply Chain, Warehouse)



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(Maintenance, Repair, Technician, HVAC)



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(Management: Accountant, Trainee, Consultant, Analyst, Associate, Intern, Assistant)



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(Nursing, Basic Life Support (BLS), Internal Medicine, Patient Safety, Healthcare Management)



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(Sales, Retail, Business Development, )



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(Guard, Security, Bouncer)



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(Education, School, College, University, Nursery, Admin)