Associate Customer Care, Aster Pharmacy, Sharjah

Associate Customer Care, Aster Pharmacy, Aster Muwaileh Medical Centre, Sharjah

DO — Key Responsibilities
Welcome & greet patients & ask query of the patient as per set checklist
Help in Registration form & Insurance form fill up
Check the patient category – Insured Patient, Corporate Patients (check the staff list), HMO, General Patients
Assist patients to complete all necessary forms and documentation including medical insurance
Ask about problem of the patient and refer to the concerned doctor (in consultation with the Nurses if required)
Send patient to concerned counter. Assist patient if required in reaching to the counter
Handover Patient Registration Cards to the patients
Act as first level of Problem Solving and grievance handling of patients
Maintain cordial patient relations
Ensure patients are informed if a doctor is running late or called out
Ensure reception area is well maintained, neat and clean
Ensure all standard protocols set by organization are maintained
Check with Insurance Coordinator for cases requiring approvals
Coordinate with Symphony for insurance related matters
Check with Insurance Coordinator the status of the Insurance card produced by the patient
Check with the Insurance coordinator about the packages covered
Receive Patient File
Enter details in the system
Get insurance card
Verify insurance/benefit coverage and collects co-pays and/or payment toward account balances at the time of service
Collect money from patients
Make Backdate billing for pending approvals
Call & follow-up with patients regarding NP amounts

Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our hospitals, clinics and pharmacies. We have over 20,000 plus dedicated employees across the geographies that we are present in, delivering a simple yet strong promise to our different stakeholders: “We’ll treat you well.” We reach out to all economic segments in the GCC countries through our differentiated healthcare services across the “Aster”, “Medcare” and “Access” brands.
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Aster Hospitals , one of the largest private healthcare service providers in GCC, aim to make a difference with our patient-centric approach to medical care and an inherent emphasis on clinical excellence. Currently, Aster Hospitals are located in 4 countries in the GCC specializing in primary, secondary and tertiary healthcare.

These include Aster Hospitals (Mankhool and Al Qusais) in UAE, Aster Al Raffah Hospitals (Muscat, Sohar and Ibri) in Oman, Aster Hospital (Doha) in Qatar and Aster Sanad Hospital (Riyadh) in Kingdom of Saudi Arabia delivering on a simple yet strong promise to its people: “We’ll treat you well.” Overall, Aster DM Healthcare Group has a strong presence in GCC and is an emerging healthcare provider in India with 25 hospitals, 116 clinics and 238 pharmacies manned by 20,500+ workforce (including approx. 1250 doctors on fee for service basis) from across the geographies.

Apply Here: https://hcdt.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/requisitions/preview/644

PROCUREMENT ASSISTANT, Al Ghazi, Abu Dhabi

PROCUREMENT ASSISTANT, Al Ghazi, Abu Dhabi

Hiring a Procurement Assistant for Abu Dhabi.

1. Key Responsibilities:
2. Support the Procurement team in the development of product category strategies by undertaking market analysis and research.
3. Develop and maintain a supplier database to strengthen the procurement process.
4. Estimating and establishing cost parameters and budgets for purchases.
5. Collate Request for Quotation (RFQ) responses and complete costing sheets.
6. Research potential vendors.
7. Evaluate offers from vendors and negotiate better prices.
8. Attending meetings with vendors and taking minutes.
9. Coordinate selects vendors, places orders, and may arrange for service contract.
10. Conduct market research to identify pricing trends.
11. Maintains files of descriptions of available supplies.
12. Negotiate the best deal for pricing and supply contracts.
13. Maintains records and follow up files of purchases, shipments, and related matters.
14. Follows up on orders to ensure that materials are shipped and delivered on promised dates.
15. May inspect products received for quality and quantity to ensure adherence to specifications.
16. Monitor stock levels and identify purchasing needs.
17. Assisting with negotiation strategies and making recommendations.
18. Maintain updated records of invoices and contracts.
19. Track orders and ensure timely delivery.
20. Liaise with warehouse staff to ensure all products arrive in good condition.
21. Support team in collating supplier samples and brochures for new product/solution innovation to sales.
22. Take accountability for a small product category to support future development.

Key Requirements:

1. Bachelor degree required.
2. 1 -3 years of hands-on Procurement Assistant.
3. Advanced knowledge of MS Office.
4. Ability to prioritize work and strong problem-solving skills.
5. Excellent communication skills – written and verbal.
6. Knowledge of market research.
7. Good research skills and attention to detail.
8. Good understanding of supply chain procedures.

https://jobs.alghaziuae.com/job/procurement-assistant

Customer Service Representative, INSCOL, Dubai

 Customer Service Representative, INSCOL, Dubai

New opening at our office in Dubai!

 

We’re hiring Customer Service Representatives who will be responsible to guide students about the academic programs we offer for their career progression.

 

This is a sales job driven by targets.

To APPLY NOW, email at hrdubai@inscol.com
or Call/WhatsApp at +971-544-774-525.

Customer Success Specialist, Aramex, Dubai

Customer Success Specialist, Aramex, Dubai

Principal Accountabilities:

Focal point for customer’s shipping requests for land, sea and air freight. Coordinate with internal operations on all shipping requests.
Provide freight solutions to customers for land, sea and air freight.
Develops relationships with allocated customers
Manage end to end shipment life cycle liaising with all internal and external stakeholders
Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
Provides spot quotations and closes contract
Takes and handles customer inquiries, e.g. Track and Trace
Responsible for all KPIs and SLAs agreed with allocated customers
Takes and registers all customer complaints
Drives solution of customer complaints by solving it directly or assigning tasks to other function
Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete
Ensure seamless transaction liaising with Pricing and Billing teams

Key Requirements:

3-5 years’ experience in Freight Forwarding / Freight in general - mandatory experience
2-5 years’ experience of Customer Service preferably handling key business clients
Good product knowledge (land, sea and air freight)
Working knowledge of transportation management systems (TMS)
Commercial acumen to drive sales
Ability to handle challenging situation in a composed manner
Excellent English Verbal & Written skills
Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

Apply Here: https://careers.aramex.com/job/Dubai-Customer-Success-Specialist/677957101/

Storekeeper, Alshaya Enterprises, Dubai

Storekeeper, Alshaya Enterprises, Dubai

Job Description
This role will support the operations department in the day to day tasks of supply chain activities.

General:

1. Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
2. Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
3. Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
4. Receive and count stock items, and record data manually or on computer.
5. Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
6. Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
7. Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
8. Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
9. Dispose of damaged or defective items, or return them to vendors.
10. Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
11. Recommend disposal of excess, defective, or obsolete stock.
12. Keep records on the use or damage of stock or stock-handling equipment.
13. Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
14. Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
15. Compile, review, and maintain data from contracts, purchase orders, requisitions, and other documents to assess supply needs.
16. Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them, as necessary.
17. Determine sequence and release of back orders according to stock availability.
18. Confer with engineering and purchasing personnel and vendors regarding stock procurement and availability.
19. Purchase new or additional stock, or prepare documents that provide for such purchases.
20. Advise retail customers or internal users on the appropriateness of parts, supplies, or materials requested.

Skills:

High School Diploma or Equivalent
At least 2 years’ experience in a similar field.
Professional and positive attitude
Good physical health
Customer oriented mindset
Ability to communicate in English.
Ability to communicate in Arabic to a reasonable degree.
Willing and able to work on an as needs basis.

Apply Here: https://careers.alshayaenterprises.com/en/uae/jobs/storekeeper-4357052/

 

Whatsapp Jobs Grop for Logistics, Supply Chain: https://chat.whatsapp.com/Gdb4roc0rNH0I0hlxu4uh6