Customer Success Specialist, Aramex, Dubai

Customer Success Specialist, Aramex, Dubai

Principal Accountabilities:

Focal point for customer’s shipping requests for land, sea and air freight. Coordinate with internal operations on all shipping requests.
Provide freight solutions to customers for land, sea and air freight.
Develops relationships with allocated customers
Manage end to end shipment life cycle liaising with all internal and external stakeholders
Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
Provides spot quotations and closes contract
Takes and handles customer inquiries, e.g. Track and Trace
Responsible for all KPIs and SLAs agreed with allocated customers
Takes and registers all customer complaints
Drives solution of customer complaints by solving it directly or assigning tasks to other function
Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete
Ensure seamless transaction liaising with Pricing and Billing teams

Key Requirements:

3-5 years’ experience in Freight Forwarding / Freight in general - mandatory experience
2-5 years’ experience of Customer Service preferably handling key business clients
Good product knowledge (land, sea and air freight)
Working knowledge of transportation management systems (TMS)
Commercial acumen to drive sales
Ability to handle challenging situation in a composed manner
Excellent English Verbal & Written skills
Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

Apply Here: https://careers.aramex.com/job/Dubai-Customer-Success-Specialist/677957101/

Storekeeper, Alshaya Enterprises, Dubai

Storekeeper, Alshaya Enterprises, Dubai

Job Description
This role will support the operations department in the day to day tasks of supply chain activities.

General:

1. Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
2. Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
3. Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
4. Receive and count stock items, and record data manually or on computer.
5. Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
6. Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
7. Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
8. Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
9. Dispose of damaged or defective items, or return them to vendors.
10. Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
11. Recommend disposal of excess, defective, or obsolete stock.
12. Keep records on the use or damage of stock or stock-handling equipment.
13. Prepare and maintain records and reports of inventories, price lists, shortages, shipments, expenditures, and goods used or issued.
14. Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
15. Compile, review, and maintain data from contracts, purchase orders, requisitions, and other documents to assess supply needs.
16. Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them, as necessary.
17. Determine sequence and release of back orders according to stock availability.
18. Confer with engineering and purchasing personnel and vendors regarding stock procurement and availability.
19. Purchase new or additional stock, or prepare documents that provide for such purchases.
20. Advise retail customers or internal users on the appropriateness of parts, supplies, or materials requested.

Skills:

High School Diploma or Equivalent
At least 2 years’ experience in a similar field.
Professional and positive attitude
Good physical health
Customer oriented mindset
Ability to communicate in English.
Ability to communicate in Arabic to a reasonable degree.
Willing and able to work on an as needs basis.

Apply Here: https://careers.alshayaenterprises.com/en/uae/jobs/storekeeper-4357052/

 

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Teacher Positions For Multiple Subjects, ACTIKNOW, Dubai

 Teacher Positions For Multiple Subjects, ACTIKNOW, Dubai

Job Description:
Plan and lead the work with students’ learning
Follow up the students and keep in touch with the parents
Ensure a safe, good and inclusive learning environment for students
Contribute actively to the professional community at the school, and across schools in the municipality

Job Experience:
Approved teacher education
competence in subjects: see below for each individual school
good oral and written communication skills

Job Category: Operations
Job Type: Full Time
Job Location: DUBAI

Apply Here: https://acti-know.com/jobs/teacher-positions-for-multiple-subjects/

 

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Projects Coordinator-Interior Design, Dubai, UAE

Projects Coordinator l Interior Design l Dubai, UAE

L&C is now searching for a Projects Coordinator - Interior Design to join a reputable Design Consultancy in Dubai. For this position, candidates must have 2+ years of experience working on high-end hospitality and/or commercial projects and must be based in Dubai.

If you are interested in this position, please send your CV & Portfolio to Esther Echeverria, who is hiring for this position. E-mail: esther@landcrecruitment.com.

#landcrecruitment #interiordesign #interiordesigner #designers #hospitality #dubai #uae #recruiting #dubaijobs #constructionrecruitment #dubaijobseekers #hiringnow

Cashiers, GCC Exchange, Dubai, UAE

Cashiers, GCC Exchange, Dubai, UAE

2 – 3 Years

Dubai – United Arab Emirates

Nationality : Any

Industry Type : Banking / Financial Services

Apply Here: https://www.gccexchange.com/careers/#Cashiers

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