Head of Call Center - Dubai Ofice

Duties and requirements:
• To organize the work of call-center from the beginning
• To search and educate the staff
• To organize, coordinate and control the working process;
• To form the working algorithms of the Department;
• To estimate the team’s work;
• To make reporting documents;
• To settle up difficult situations and conflicts with the clients;
• To give the Departments’ reports

Experience: minimum 2 years on the managing posts in call-centers

Gender/Age: Male/female from 30 to 45 years
Languages: English fluently, Russian and Hindi is an advantage.

Requirements:
Basic knowledge of ATE and specialized call-center programs
Advanced user of PC
Experience in developing motivational and educational systems
Experience in recruiting a staff for Contact center
Good literacy and spoken language
Personal qualities: highly initiative, self-independent in work, willing to work for a result, stress-resistant, communicative.

Email Your CV to: job.uae@leadermt.com

Product & Solution Manager, Bahrain

Product & Solution Manager

General Description:  

• Supervises the support of customers encountering problems using the company's products
• Supervises representatives that are answering customer inquiries, primarily over the telephone but also in writing
• Establishes and maintains systems that provide answers to common questions and problems
• Reports new or recurring problems to design departments
• Ensures representatives are properly trained when old products are upgraded or new products are released
• Supervise call specialists receiving calls from customers regarding desktop/device hardware/software problems
• Participates in future technological planning, joint development and/or ad hoc special projects.
• Provides guidance and direction to subordinates
• Participates in the development and execution of departmental strategies, policies and procedures
• Resolves critical, non-deferrable operational/functional issues and interfaces with appropriate levels of senior management 

 

 

Qualifications

 

Professional background:  

• Minimum 5 years related experience; prior supervisory experience preferred
• Proficient computer software skills
• Excellent written and direct multiple projects simultaneously
• Ability to delegate work to subordinate employees; proven leadership ability
• Excellent written and verbal communication skills
• Good understanding of Sabre products and solutions 
  
  
  Apply here: https://sabre.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=407140&src=JB-10360

Cabin Crew for Etihad Airways, Abu Dhabi

Etihad Airways is hiring in Abu Dhabi

For jobseekers looking to pursue a career in aviation, here’s news for you. The country’s national carrier, Etihad Airways, is hiring cabin crew members next month.

The assessment days in Abu Dhabi will be October 2 and 23, 2013.

To qualify for assessment you should be at least 21 years of age, fluent in English, which means you should be good in verbal, written and comprehension. Fluency in another language is an advantage.

Another requirement that has been included is that you should be a good swimmer.
The airline asks applicants to be able to swim with the aid of a flotation device.

Other physical traits include no visible tattoos whilst wearing the Etihad uniform.

Body piercings should also not be visible whilst wearing the official uniform, other than one earring in the lower lobe of each ear for females only.

On the education front, you should be educated to a minimum level of accredited secondary education or equivalent with an excellent personal presentation, style and image coupled with strong interpersonal and communication skills.

The applicant should be willing to comply with UAE and GCAA visa, medical and health screening requirements and have a clean past record, which means that you should have never been convicted of a criminal offense.

The airline has not specified the salary level, but it promises to offer a “fantastic tax-free salary which is competitive within the industry and reviewed on a regular basis.”

Besides this, free accommodation is provided in a modern shared fully-furnished apartment, with your own private facilities.
“Everything is provided for you to ensure that you have a safe, secure and comfortable home in Abu Dhabi,” the airline states.

Transportation from accommodation to the airport for flight duties is given and then to bring you back home again after your flight.

Cabin crew members have access to Etihad swimming pools, health clubs and fitness centres at no cost, and reduced rate massage, hairdressing and beauty treatments to keep you looking your best.

Leading airline travel benefits include unlimited personal travel at special rates, an annual leave ticket and generous concessions for family and friends to use.

Free private medical insurance and life/accident insurance is also included.

You will also be entitled to an annual leave of 30 days besides the special discounts at restaurants, shops, hotels and leisure facilities across the United Arab Emirates and the region.

Via: Emirates247.com

Male and Female promoters for Gitex

Urgently Require 50 Male & Female promoters for gitex for a laptop brand.

Experience in laptop sales is MUST, previous gitex experience will be advantage.

Location : world trade center
Date: 5 - 12 october 2013
Payment: 3200/- (for 8days)

If you think you have enough knowledge and experience about selling laptops

Please send your cv and pics with the required documents:
1- passport/ visa copy
2- sponsor passport/ visa copy
3- Noc
4- 2 passport size picture
5- Emirates ID copy

Priority will be given to those who are under father or husband sponsorship.

Send your documents to faizan@grxevents.com; hafsa@grxevents.com with subject Gitex

Add: 26421BAE

*Without all documents your email will not be considered. Send email with all required documents mentioned above.

Structural Engineer in Dubai, UAE

Vacancy for a Structural Engineer who has experience in UAE in the Consultancy and Construction field. The candidate should have G 12 approval through Dubai Municipality.

PMP certification and knowledge of primavera software will be an advantage. Kindly email your CV to jobs@firstart.ae.