This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Business Head - Middle East,
We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine.
Key Responsibilities:
1. Equipment Business
- Develop and expand the market for appropriate products in Saudi Arabia, Oman, and UAE, while exploring opportunities in other Middle Eastern countries.
- Establish and nurture direct, long-term relationships with major customers, ensuring strong key account management and customer intimacy.
- Drive customer engagement through regular interactions, understanding their needs, and offering tailored solutions.
- Lead the team to achieve budget targets for order intake, sales, and payments on a yearly, quarterly, and monthly basis.
2. Service Business
- Ensure the high-quality, timely delivery of services to all customers across the Middle East, strictly adhering to Normet’s standards and commitments.
- Foster a customer-centric approach within the team, ensuring that service delivery consistently exceeds expectations.
- Ensure full compliance with Normet’s safety policies and regulatory standards.
- Develop and upskill the sales and service teams, including distributor personnel, to enhance technical and commercial competence.
- Establish a culture of collaboration, accountability, and high performance within the team.
- Manage and achieve budgeted sales, order intake, and payment collections on a yearly, quarterly, and monthly basis.
3. GCCT (Ground Construction Chemicals & Technology) Business
Retain and strengthen existing business operations in Middle-East, ensuring continued growth and market leadership.
Expand into Saudi Arabia, Kuwait, and UAE by identifying the right products, customers, and projects.
Build and maintain strong distributor relationships, ensuring compliance with Normet’s policies and performance standards.
Develop and drive budget strategies for order intake, sales, and collections under the direction of the GCCT BL of the Sales Area.
4. Team Leadership & General Administration
- Lead, mentor, and motivate a high-performing team, ensuring alignment with company goals and fostering a culture of excellence.
- Promote cross-functional collaboration between sales, service, and operations teams to enhance efficiency and customer satisfaction.
- Oversee legal and statutory compliance, including banking regulations, ensuring full adherence to local laws.
- Manage HR and administrative functions, ensuring smooth operations and team well-being.
- Maintain a strong and positive relationship with Normet’s sponsor company in Doha, ensuring alignment with local business practices.
Experience & Qualifications:
- 15+ years of experience in sales, service, and general management within a relevant industry.
- Minimum 3 years of leadership experience in a business role within the Middle East.
- Proven ability to lead teams, drive customer engagement, and manage key accounts.
- Engineering background with an MBA in Sales & Marketing or Operations Management.
Come and share your courage to shine with us!
About Us
EVERYONE HAS COURAGE TO SHINE
in a courageous, committed and caring company.
We are NORMET, a passionate team of over 1,700 professionals with a global reach and a Nordic heart – on a mission to be Defining The Future Underground.
Together with our customers, we have courage to lead the way in sustainable underground mining and tunnelling by building the safest places underground.
We explore and deliver continuous improvement to underground construction and mining processes for increased safety, productivity and profitability.
We are committed to solving the toughest challenges and to create lifetime value, while first and foremost caring for the welfare of people and the environment.
Through our innovation, our own technologies and complete solutions, we are shining a light to the future of our industry.
This is why we are trusted by our customers and growing fast: as the daring company who cares for every individual in our winning team, on our one and only planet.
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