Provide a high level of customer service and professional communication skills.
• Maintain a thorough knowledge of all departments, Bupa Arabia network, products and services so that customers are provided accurate information on networks, treatments, paperwork requirements, and general queries with confidence at all times.
• Highlight any recurring problems that are identified and then direct the information accordingly so that corrective actions can be taken promptly.
• Ability to use and interpret multiple systems for preauthorizations, claims research, contract interpretation, and provider network status.
• Capacity to understand and interpret client and provider contracts while working with callers.
• Provides customer satisfaction to both internal and external customers and strives to continuously improve service delivery.
• Deal competently with customer complaints and take all possible actions to resolve the issue to their fullest satisfaction with minimal intervention of supervisors
Skills
• Customer Service or Call Center.
• Working knowledge of personal computers and ability to navigate through software applications.
• Ability to multi-task in a fast paced changing environment and work well under stress.
.• Strong trouble shooting, problem-solving and basic analytical skills.
• Excellent follow up skills Ability to resolve issues of conflict in a tactful and professional manner and to effectively diffuse irate callers.
Read the Job Description, and scroll down for
"DETAILS TO REGISTER FOR THIS JOB" to APPLY...
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What is an ATS CV?
Applicant Tracking System or "ATS", is the software that 'READS' your CV and stores this information in a database. Like this:
If the CV is not made as per the RULES of the ATS, the information will get messed up in the database. Like this:
And, you may never be found by the recruiter, in spite of your 'CV information' existing in the database...
... And, you'll wonder why you get rejected in spite of being a PERFECT MATCH for the Job.
Read more about the ATS CV here:
www.dubai-forever.com/cv-writing-services.html#ATS-Compliant-CV
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DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-compliant CV is MANDATORY!
NOTE: ATS-compliant CV is MANDATORY!
https://careers.bupa.com.sa/en/saudi-arabia/jobs/senior-associate-call-center-pipeline-1100063993/
Applied For Many Jobs, But Didn't Get Any Interview Calls?
Apply For This Job Using a Branded ATS-Friendly CV from Dubai-Forever.Com.
CONTACT NOW!
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What's the most IMPORTANT thing you should read about a CV Writing Service?
Customer Satisfaction Reviews, right?
You'll get a fair idea whether to purchase that service or not.
Read the reviews and recommendations our customers have written on my LinkedIn profile.
Visit my LinkedIn Profile, and then scroll down to the Recommendations section.
Navigate here for more testimonials/feedback about our expertise and results:
www.dubai-forever.com/resume-writing-feedback.html
www.dubai-forever.com/cv-writing-reviews.html
Also, read reviews about "www.Dubai-Forever.Com" on TrustPilot.com, the world's must trusted review site...
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Want CV Samples & Templates for FREE?
Click on the CV's below to begin:
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Submit your CV here, as well:
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We support the Far-Sighted, Growth-Oriented Vision announced by the UAE, Saudi Arabia, Qatar, Oman, Kuwait and Bahrain.
It's an exciting time and the next 30 - 40 years will see massive growth in jobs in the GCC countries.
Excited about working in the GCC? Click on one of the banner's below...
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SOCIAL INITIATIVE:
We publish job vacancies on this Job Portal (https://www.dubai-jobs.me) and our Whatsapp groups (www.dubai-forever.com/whatsapp-jobs.html) for the benefit of job-seekers.
It is to help people who are searching for jobs from across the world.
This is a Social Initiative from our team @ dubai-forever.com, so please help us in this Noble Task by Forwarding these jobs within your Network.
Do this GOOD DEED.
You never know who will benefit from it.
You've heard about KARMA right?
It's waiting to give you 10X of whatever you do...Do the Good Deed. NOW!
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