Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Clinical Sales Representative (CSR), Modern PCI,
Middle East
Purpose Statement
Boston Scientific`s Modern PCI portfolio consists of Intravascular Ultrasound (IVUS), Fractional Flow Reserve (FFR), Rotational Atherectomy (ROTA), and Chronic Total Occlusion (CTO) Therapies. Together with Coronary Therapies that includes Drug Eluting Technologies (DET) as Stents and Balloons, various Catheters, Guidewires and other consumables, they constitute Boston Scientific`s comprehensive Interventional Cardiology Portfolio.
Modern PCI CSR secures safe and successful outcomes for BSC therapies related to the franchise by providing clinical and technical support on a daily basis. A team player able to promote Modern PCI therapies, operates on a proactive manner and constantly develops the necessary skills and competencies. A product expert able to protect the long-term value of the therapies by expanding to new Accounts and geographies, defending the pricing strategy and ensuring the safe usage through support and training before, during and after the procedure.
Works closely with the Coronary Therapies Franchise Lead, New Cardio Territory Managers along with relevant Commercial and Marketing teams in the region of responsibility.
Key Responsibilities:
Customer Education & Case Support:
Demonstrates a deep knowledge of the products and therapies of their responsibility, including technical specifications, features, cost efficiency, clinical performance and troubleshooting
Provides technical support to customers during a procedure in the Catheterization Laboratories (Cath Labs).
Assists on increasing the efficiency on Cath Lab Inventory Management (consignment, communication of missing stock, minimize expiring stock)
Gathers and follows-up on Cath Lab staff product related requests, liaises with peers and provides feedback on timely manner.
Capable of building strong and trusted business relationships with Hospital Staff and supporting them before, during, and after the cases. Always operates based on Boston Scientific’s ethics and SOPs.
Keep up to date with the latest clinical data supplied by the company, and interpret, present and discuss this data with health professionals during presentations.
Provides day-to-day field clinical (technical) support and education, Account management, coordination, and collection of training needs.
Provide training to existing and new partners on product portfolio and new products with technical and clinical data.
Stay informed about the activities of health services in a particular area.
Collects educational needs
Educates physicians, hospital personnel, and staff on (not limited to) Modern PCI Products by coordinating training sessions, Hands-on trainings, in-service education programs, seminars, and/or assigning the identified HCPs to either Boston Scientific or 3rd party educational activities in collaboration with the relevant functions in the organization.
KOLs segmentation and engagement on educational activities based on divisional / regional need
Utilization of provided tools for streamlined field activities
eCare / EDUCARE platforms
Extensive usage of available remote support tools to increase productivity
Reports complaint reports on timely manner as indicated by Boston Scientific`s policy
Commercial and Marketing Contributions:
For the region of responsibility and according to Divisional strategies:
Market analysis
Collects, analyzes, and keeps records related to market size and potential, market/product trends
Excels on competitive intelligence and prepares actions to block competition from accessing the market and / or increase their market share
Preparation of quarterly and annual activity reviews and market analyses
Product / Therapy launches
Assists on creating launch plans for therapies and products
Monitor competitor activity and competitors' products
Commercial Co-Leadership
Gathers business opportunities and discuss them with peers operating in the same geography
Operates with a portfolio pull-through mindset
Assists on preparation and attends/presents on Divisional Quarterly Business Reviews (QBR)
Assists on tender specifications for the portfolio of responsibility
Utilization of provided tools for streamlined field activities
Sales Funnel Support tools
Extensive usage of available remote support tools to increase productivity
Skills & Background Requirements (must-have)
Bachelor’s or master’s degree required (biomedical engineering)
Minimum 3 years of experience in Cardiology in Industry (Sales Representative, Clinical support, other)
Clinical sales skills, solutions-oriented thinking, and proactive behavior
Able to work in a matrix environment, independently and as part of a team
Efficient communication and presentation skills
Stress resistant
Fluent in Arabic and English
Ability to travel extensively (60-80%)
Requisition ID: 599752
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
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