This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.
We need a Store Associate (Centrepoint)
Shop Keeping and Store Standards
- Maximize and contribute to sales within the store through exceptional customer service and retail experience
- Ensure all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)
- Ensure all products are price tagged and bar-coded before display
- Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
- Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
- Ensure awareness and vigilance at all times of security in the store without any negligence
- Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times
- Give accurate and current information about the product for all inquiries
- Increase the customer database by adding new customers to the mailing list
- Understand the returns policy and ensure effective implementation
- Help store merchandiser and/or store manager in product placement and arrangement
- Dress up Mannequins & attend to other visuals
- Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy
- Operate as a cashier and be consistently accurate in money handling ( in case applicable)
- Understand and utilize all reports required for the day to day functioning of each store
Store Merchandise / Merchandising
- Maintain a detailed knowledge of the merchandise/ products stocked in the store
- Ensure promotions and fast selling lines are featured in the store
- Provide information about the customers(likes,dislikes and opinions) to the dept incharge
Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store.
Customer Service
- Responsible for greeting and meeting all customers promptly and politely as they enter the store
- Provide customer satisfaction by delivering exceptional customer service
- Guide customers throughout the store or to the specific area the customer requests
- Develop a clear understanding of all departments, products,make, features and after sales service
- Ensure effective implementation of visual merchandising principles within the stores
- Effectively deal with customer queries and complaints
- Follow procedures for dealing with specific customer orders
- Ensure confidentiality with respect to Landmark retail/store sales information.
Shop Keeping and Store Standards
- Maximize and contribute to sales within the store through exceptional customer service and retail experience
- Ensure all stock is laid out and displayed according to standard layout norms (product placement,signage, neat and well folded,arranged in order from smallest to largest, hanged items must be steamed, brand wise, size wise etc)
- Ensure all products are price tagged and bar-coded before display
- Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
- Ensure all stock administration (stock count, inter branch transfer, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
- Ensure awareness and vigilance at all times of security in the store without any negligence
- Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times
- Give accurate and current information about the product for all inquiries
- Increase the customer database by adding new customers to the mailing list
- Understand the returns policy and ensure effective implementation
- Help store merchandiser and/or store manager in product placement and arrangement
- Dress up Mannequins & attend to other visuals
- Maintain a clean and well-organized back- stock area and keep the employee break area neat and tidy
- Operate as a cashier and be consistently accurate in money handling ( in case applicable)
- Understand and utilize all reports required for the day to day functioning of each store
Store Merchandise / Merchandising
- Maintain a detailed knowledge of the merchandise/ products stocked in the store
- Ensure promotions and fast selling lines are featured in the store
- Provide information about the customers(likes,dislikes and opinions) to the dept incharge
Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery & maintenance in the store.
Customer Service
- Responsible for greeting and meeting all customers promptly and politely as they enter the store
- Provide customer satisfaction by delivering exceptional customer service
- Guide customers throughout the store or to the specific area the customer requests
- Develop a clear understanding of all departments, products,make, features and after sales service
- Ensure effective implementation of visual merchandising principles within the stores
- Effectively deal with customer queries and complaints
- Follow procedures for dealing with specific customer orders
- Ensure confidentiality with respect to Landmark retail/store sales information.
Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.
Founded in Kuwait in 2005. Centrepoint forms part of the Landmark Group and is home to four of the region’s most beloved, fordable and stylish brands – Splash, Shoe mart, Babyshop , and Lifestyle . Today, we cater to multiple m arkets across eight countries in the Middle East and Africa, with 142 stores occupying 6.2 million square feet of retail space. With numerous new store openings planned for the future , Centrepoint is committed to expanding our footprint while simultaneously moving towards absolute environmental sustainability.
Whether you’re looking to beautify yourself, your family or your home, Centrepoint is proud to be the one stop destination trusted by generations of value seeking customers who seek quality without compromise. Delivering as industry leading omni channel customer experience, we pride ourselves on being at the forefront of the regions retail landscape, where we continue to set industry be nchmarks with a philosophy of beauty, quality and inclusivity that gives consumers access to popular trends as well as life’s essentials in consider ed retail and online environments.
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