IT Business Application Support, Alghanim Industries, Kuwait

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

We need a IT Business Application Support,

Date: 20 Feb 2025

Location:
KW

Company:
Alghanim Industries

Long Description Job Summary
Purpose: supporting, maintaining, and enhancing business applications, ensuring optimal performance and seamless operation of SAP ERP systems. This role involves troubleshooting, issue resolution, user support, and collaborating with cross-functional teams to meet business requirements.

Job Responsibilities

• Application Support: Provide day-to-day support for SAP ERP modules (e.g., FI/CO, MM, SD, PP, PS, etc.), ensuring minimal downtime and optimal system functionality.
• Incident Management: Diagnose and resolve SAP ERP-related issues, escalating to higher levels when necessary while ensuring SLA compliance.
• System Maintenance: Collaborate with IT and vendors to perform regular maintenance, upgrades, and patches on SAP ERP systems.
• User Support: Assist end-users with system-related queries and provide training or documentation as needed.
• Process Improvement: Identify gaps or inefficiencies in existing processes and recommend or implement system enhancements.
• Collaboration: Work closely with business units, functional consultants, and external vendors to understand business needs and deliver solutions aligned with organizational objectives.
• Documentation: Maintain accurate documentation, including system configurations, operational procedures, and troubleshooting guides.
• Compliance: Ensure system compliance with corporate policies, industry standards, and legal requirements.

Candidate Requirements
Minimum Experience & Essential Knowledge

• 2-3 years of hands-on experience with SAP ERP, including support, configuration, and troubleshooting.
• Experience in at least one core SAP module (e.g., FI, CO, MM, SD, etc.).
• Familiarity with integration points across SAP modules is a plus Minimum Entry Qualifications

Bachelor’s degree in computer science, Information Technology.

Technical Skills

• Strong understanding of SAP ERP architecture and business processes.
• Knowledge of SQL, database management, and basic ABAP debugging is an advantage.
• Experience with SAP transport management and system monitoring
• Programming background VB.net, ASP.net & Python
• Excellent problem-solving and analytical skills.
• Strong communication skills to effectively interact with technical and non-technical stakeholders.
• Ability to manage multiple tasks and work under pressure.
• Team player with a proactive and customer-focused approach
• Excellent MS Office skills Excel

Education

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https://careers.alghanim.com/job/IT-Business-Application-Support/1173871301/




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