dnata Travel Group, represents the travel division of dnata, one of the world’s largest air and travel services providers. Consisting of more than 20 leading international travel brands, we are proud to serve our global customer base as a leading, award-winning travel services provider.
As a Business Development Executive, you will efficiently plan, manage, organise and monitor sales targets to ensure the achievement of sales Objectives and the directives of the department. Constantly keep in touch with the Principals/Trade Partners/Clients/Accounts to ensure that the standards of service agreed are maintained and delivered to their satisfaction.
In this role, you will:
Responsible for the achievement of the overall sales targets by sourcing and prospecting for new business, as well as managing existing business to increase revenue.
Focus on client relationship management and the effective use of the systems to ensure the strict implementation of procedures and the policies of the trade, maintain and improve service standards.
Monitor revenue, yield and staff productivity, in order to recommend changes to achieve client satisfaction, revenue targets and profitability.
Liaise with both internal and external clients to audit service quality levels and propose operational changes where necessary to optimise clients.
Regularly communicate the product portfolio to customers using all means available to maximise sales and revenue. Ensure that policy decisions are promptly communicated to our front-line staff, Trade Partners and clients.
Continuously update the database.
Prepare and submit weekly, monthly and annual sales reports. Prepare annual / bi-annual business reviews for the client.
Prepare responses to RFI/RFP from clients locally and regionally as required.
Review/analyse market trends and give recommendations to line manager. Support all promotions and events organised by dnata Travel Services to ensure sales targets and organisational goals are met.
Qualifications & Experience
To be considered for the role, you must meet the below requirements:
Degree or Honours (12+3 or equivalent) and 5+ Years of experience in Commercial/ Sales/Other
Sales and/or account management experience, preferably within the travel industry
Experience in conducting sales presentations
People management experience in a multinational environment is desirable
Experience in attending service level reviews with clients and implementing agreed standards
Demonstrable negotiation skills at a senior level
Ability to complete statistical reviews and analyse results
U.A.E. Driving Licence is essential
Other languages besides English: Arabic
Safety Sensitive Role: No
Leadership Role: No
Salary & Benefits
Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group
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