Reimagine your future, with Sephora.
Position Purpose
At Sephora we empower people and provide them best in class HR policies to foster their professional growth. As People Operations Officer, you contribute to the day-to-day administrative activities of the People Operations Department and take part to its development. You play a key role in promoting positive employee relations and ensuring a harmonious workplace environment.
Key Accountabilities
People Operations Officer
As People Operations Officer, you support the People Operations Manager in ensuring the efficient execution of HR processes and systems. You deliver high-quality administrative and operational support across the entire employee lifecycle, ensuring compliance, and enhancing the employee experience. Your role includes, and is not limited to:
People Operations and Administration
Maintain and update employee records and files, ensuring accuracy and confidentiality,
Prepare, manage and record employment-related documents, incl. offer letters, contracts, etc.
Support the onboarding and offboarding processes, ensuring smooth transitions during employee status changes (e.g. transfers, promotions),
HR Systems
Enter and update data in Sephora & LVMH HR systems (e.g., HRIS, payroll systems),
Coordinate with to ensure data replication in all related HRIS
Generate reports for HR metrics and analysis,
Assist in the enhancement and troubleshooting of HR system tools and processes,
HR Policies & Processes
Identify and suggest improvements to streamline HR operations and increase efficiency,
Collaborate with the People team to implement best practices in HR operations,
Payroll and Benefits
Contribute to payroll inputs, ensuring accuracy and timeliness,
Address employee queries related to payroll, benefits, and leave management,
Support benefits administration, including enrollments, changes, claims, re-invoice, reconciliations,
Employee Support and Engagement
Act as a first point of contact for employees on HR operational matters,
Address and resolve basic employee queries or escalate complex issues to the People Operations Manager,
Compliance
Ensure compliance with local labor laws and regulations,
Support audits by preparing necessary documentation and records,
Skills, Experience and Personality
You have a bachelor’s degree in Human Resources, Business, or equivalent working experience,
Minimum 2 years of experience in HR in an international organization,
Familiarity with HR systems and software (e.g., HRIS, payroll systems),
Strong understanding of HR processes and labor laws,
Ability to handle confidential information with integrity,
Ability to manage data,
Ability to work closely and successfully with others in order to deliver results,
Ability to handle multiple assignment/projects simultaneously and meet tight deadlines,
Self-motivated, proactive going beyond the call of duty, result oriented.
Most importantly, She/he needs to live and breathe the Sephora Culture, DNA and Employee Value propositions (EVP) with a passion for people and making a difference. She/he need to have excellent authentic communication and influencing skills and be energized by working in a fast paced, dynamic environment.
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