Product Development & Quality Control Specialist, Qatar Airways, Doha, Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

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In this role you will be required to support the Line Manager in the development of new DQ (Discover Qatar) products with proposals for initial design as well as development and analysis of documentation for all products.

You will also be responsible to ensure quality control procedures at DQ are followed, maintained and improved to meet the requirements of the Quality Management System.

Other responsibilities include:

• Support the Product Managers to deliver a robust product strategy with clear commercial targets, which outline contribution of the delivery of the revenue budget.
• Assist the Line Manager with design and documentation of project plans for the development of new tours and excursions in a timely and cost-efficient manner across all revenue streams: FIT, Groups, Sports, Charter and Cruise.
• Effective supplier negotiation and benchmarking to achieve desired margins across all DQ Product specific revenue streams.
• Ensure the improved presence of DQ product on both Qatar Airways Holidays and Privilege Club Collection channels.
• Develop and maintain DQ product portfolio and assist with the analysis and evaluation of competitor products, rates and offers
• Conduct research of the market and travel industry trends and ensure the products meet quality and market requirements.
• Provide support to DQ Marketing in preparation of promotional material. Review and provide information and corrections on the content hosted within DQ systems.
• Capture customer and consultant feedback regarding the tours and service and produce reports.
• Run regular reports to monitor product and service performance across all DQ revenue streams through statistical analysis.
• Ensure compliance on DQ contracting processes and departmental SOPs.
• Effectively communicate and delegate tasks and demonstrate resilience while creating a supportive work environment for direct reportees.
• Participate as an observer in technical evaluations of customer products in order to ensure that DQ standards are met.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

• Bachelor’s degree or equivalent with at least 5 years of job-related experience.
• Experience in Leisure management ideally in a similar role and industry
• Ability to work on own initiative
• Ms Office including PowerPoint
• Data Analysis and ability to articulate to external customers
• Project Management and ability to lead a team

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://careers.qatarairways.com/global/en/job/215944/Product-Development-Quality-Control-Specialist

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