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Job Description & Summary
The Procurement Service Tower Manager is responsible for managing the day-to-day operations for the Tower by collaborating with various teams to ensure streamlined project delivery, and continuous learning and improvement
You will be working in the PwC Delivery Centre as part of a PwC team providing procurement services for PwC clients.
Job Summary:
The Procurement Service Tower Manager is responsible for managing the day-to-day operations for the Tower by collaborating with various teams to ensure streamlined project delivery, and continuous learning and improvement
You will be working in the PwC Delivery Centre as part of a PwC team providing procurement services for PwC clients.
Roles and Responsibilities:
Daily tasks and delivery expectation
Team management:
Management of the team’s performance, SLAs and KPIs
Manage both PwC and client stakeholders
Promote and improve stakeholders Net Promoter Scope (NPS)
Boost skills and competency development of procurement team
Lead transformation of service delivery
Operations management:
Oversee all elements of operational delivery of clients’ procurement processes
Develop procurement strategies inline with developed procurement plan
Manage contract negotiations and awarding processes
Review procurement team’s transaction ensuring integrity and compliance with procurement policy and practices
Approve and monitor transactions
Analyze existing contracts effectiveness and monitor contract compliance
Identify potential spend leakage
Embed understanding of the market’s supply chain dynamics and associated risks within client delivery
Build rapport and manage cross-functional teaming
Establish and maintain relationship with strategic suppliers
Process enhancement:
Expected Skills:
Specific learned abilities or technical skills
Creation and improvement of best-practice based processes
Management and optimization of business processes
Identify and realize effective cost reduction opportunities
Optimization and management of procurement systems
Reporting:
Periodical reporting of the team’s and service performance , KPIs and SLAs
Knowledge of end to end procurement process, including supplier relationship management
Data analysis and data-driven procurement decisions
Knowledge of techniques and processes of strategic sourcing
Ability to make data-driven procurement decisions.
Commitment to ethical and sustainable procurement practices
Strong negotiation skills
E-procurement solutions knowledge.
Expected Competencies:
Values, behaviors & attitude
Strong leadership skills
Project management
Strategic mindset
Stakeholder management
Ability to influence
Communicate with impact
Project management
Results driven
Drive organizational excellence
Required Language Skills:
Proficient in written and spoken English. Arabic is a plus
Minimum Education and Specific Qualification:
Bachelor’s Degree in business, supply chain management, procurement
Master’s Degree in Engineering, Business Management / Administration or equivalent from an accredited university is a plus
Certifications in relevant fields (e.g. PMP or equivalent) would be advantageous
Minimum years experience required
Minimum 7 years of professional experience, ideally having worked with a diverse portfolio of people, process and technology with a leading firm, preferably in the Middle East region
Additional application instructions
NA
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 100%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
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https://pwc.wd3.myworkdayjobs.com/en-US/Global_Experienced_Careers/job/Al-Khobar/Procurement-Manager_589469WD-2NOTE: ATS-friendly CV is COMPULSORY!
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