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Description
Ciklum is looking for a Process Optimisation Analyst to join our team full-time in Dubai.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As a Process Optimisation Analyst, become a part of a cross-functional development team engineering experiences of tomorrow.
Responsibilities
Stakeholder Engagement:
Manage relationships with key business stakeholders across all levels to identify and deliver new process re-engineering opportunities
Support the generation and prioritisation of opportunities across a range of customer groups, creating roadmaps focused on quick wins and short/mid-term implementations
Process Analysis & Optimisation:
Conduct process diagnostics and current state assessments through stakeholder interviews, workshops, and process mapping
Identify gaps and areas for improvement, prioritising recommendations to drive business value
Lead end-to-end process re-engineering projects independently or in collaboration with team members, coordinating closely with business SMEs and technical specialists
Map and model as is and to be processes in BPMN tools allowing better management of core business processes
Ability to understand how the changes need to be reconfigured back into applications
Project Leadership:
Lead and manage Medium profile projects, ensuring timely delivery and alignment with business needs
Apply business process re-engineering techniques such as Lean Six Sigma or Kaizen to streamline operations and improve efficiencies
Requirements
Technical Expertise:
Certified in Six Sigma or Lean Management (Green Belt or higher)
Proficient in process modelling techniques, tools, frameworks, and standards (e.g., BPMN 2.0)
Experience with at least one Business Process Management (BPM) platform (e.g., Bizagi, ARIS or Signavio)
Ability to map, model, and document end-to-end business processes effectively
Analytical & Leadership Skills:
Strong analytical skills to identify and interpret business change requirements
Demonstrated experience in re-designing complex, multi-function business processes
Proven ability to lead change management activities and drive successful project outcomes
Communication & Interpersonal Skills:
Strong stakeholder management, influencing, and presentation skills
Excellent oral and written communication skills in English
Energetic, self-motivated, and able to work independently in a virtual, global environment
Project & Time Management:
Strong time management skills with the ability to handle multiple tasks and projects simultaneously
Comfort working in a fast-paced, dynamic environment
Desirable
Experience with related BPM capabilities such as Process/Task Mining, Robotic Process Automation (RPA), Low Code Automation, and workflow tools
Experience working within the Public Sector with proven results in change management
Familiarity with Agile methodology and practices
What's in it for you
Ability to work on challenging projects, deal with complex solutions
Work with start-ups, scale-ups, and enterprise clients across different industries
Friendly and collaborative teams in an enjoyable working environment
Strong focus on continuous expertise growth through various trainings and communities
Be bold, not bored!
DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!
https://jobs.ciklum.com/jobs/process-optimisation-analyst-24000boj/NOTE: ATS-friendly CV is COMPULSORY!
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