Payments Technical Integration Manager, Capital, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

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We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

As a Payments Integration Manager, you will be responsible for managing integrations and optimizing the payment systems that support our business operations. You will lead the integrations and manage relationships with Payment service providers to ensure a smooth and secure payment process for both our customers and internal teams. Your role will involve collaborating closely with developers, QAs, finance, and operations teams to streamline payment processes by enabling new payments methods, improving approval rates, resolving issues and ensuring compliance with industry regulations.

Responsibilities

    Lead the integration and management of new and existing payment service providers, banks, processors, and financial systems used within our business.
    Collaborate with internal development and finance teams to implement and maintain robust, efficient payment solutions that support business growth.
    Serve as the technical specialist in payment-related projects, ensuring systems are optimized for speed, reliability, and security.
    Monitor and manage the performance of payment systems, ensuring smooth operations and minimizing transaction errors or delays.
    Identify opportunities to improve payment processes and increase transaction approval rates.
    Manage the day-to-day operations related to payment processing, deposits, payouts, refunds.
    Act as the primary point of contact with payment service providers, acquirers, and financial institutions about integration process
    Build and maintain strong relationships with payment vendors to ensure reliable service and quick resolution of any issues.
    Collaborate with the customer service and back-office team to resolve any payment-related issues faced by customers, ensuring a seamless payment experience.
    Monitor payment trends and performance, providing regular reports on payment metrics such as approval rates, transaction volumes
    Analyze payment data to identify potential risks, areas for improvement, and opportunities to reduce costs.
    Work in payments product team closely with finance and operations teams to align payment systems with broader business goals and initiatives.
    Act as a liaison between technical and non-technical teams to ensure clear communication and coordination around payment-related projects.

Requirements

    2+ years of experience in payments, e-commerce, or fintech, with direct experience in payment gateway integration and management.
    Strong understanding of payment infrastructure, payment gateways, processors, and acquiring banks.
    Understanding of API integrations, dependencies and risks
    Familiarity with compliance regulations such as PCI-DSS, PSD2, and experience with multi-currency payment processing.
    Excellent project management skills, with the ability to oversee multiple payment-related projects simultaneously.
    Strong communication skills to work with both technical teams and non-technical stakeholders.
    Business level proficiency in English or above (equivalent to B2 or above in CEFR). Russian is nice to have

Key competencies

    Technical Expertise: Deep knowledge of payment technologies, transaction flows, and APIs.
    Operational Management: Strong ability to manage the daily operations of payment systems, focusing on efficiency and reliability.
    Problem-Solving: Ability to troubleshoot and resolve payment issues quickly to minimize disruption to business operations.
    Payment Service provider Relationship Management: Skilled in managing relationships with payment providers to ensure consistent, high-quality service.
    Cross-Functional Collaboration: Strong ability to work across departments and communicate effectively with diverse teams.

What you will get in return

    Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
    Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock.
    Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
    Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
    Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
    Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
    Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
    Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.

Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

[Applicable only to candidates from Poland]: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://capitalcom.teamtailor.com/jobs/5375531-payments-technical-integration-manager


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