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Role Purpose:
To work with Head of BBD Trade Sales & Cash Management in order to maintain and promote the Trade Finance & Cash Management sales business in line with the country.
To manage and take end to end responsibility for the Trade Finance & Cash Management sales business based on the assigned segment and to meet / exceed sales goals and targets in respect of revenues and volumes.
Key Accountabilities of the role
To ensure that Trade Finance & Cash Management Sales revenues and volumes targets are achieved/exceeded in assigned portfolio / region.
Planning the sales strategy and wallet sizing to maximize earnings across the BBD RM Managed customer base.
Cross sell GTB products/services (cash - payments & collections, eChannels, Imports , Exports & Guarantees , Open A/c Finance).
To monitor, track and report on sales activities on a periodic basis and to ensure action is taken to meet sales targets.
Closely work with RM's / UH to promote Trade & Cash Management offerings in ADIB to significantly increase transaction banking business in BBD Portfolio.
Do at least 5 Joint Sales calls with Client Coverage Team Members in a week
Ensure call reports are submitted after client calls with identified opportunities / actions on CRM.
Get related pricing or transactional approvals/waivers based on business justification (volumes, values, utilization, etc..).
Participate in conferences and industry specific meetings gaining knowledge of the market and the competition capabilities.
Maintain Regular Communication: Ensure consistent and proactive communication with clients to enhance portfolio growth and client satisfaction.
Portfolio Growth and Financial Targets:
Achieve Portfolio Growth: Manage the portfolio to achieve growth in Trade Fee Income and overall financial targets.
Ensure Yearly Growth: Ensure portfolio growth compared to the previous year.
Identify Cross-Selling Opportunities: Identify and capitalize on cross-selling opportunities to increase revenue.
Increase Product Penetration: Increase the number of products per customer.
Implement Growth Strategies: Develop and implement strategies to maximize portfolio growth while mitigating risk.
Track Sales Performance: Monitor and analyze sales performance metrics to identify areas for improvement.
Leverage Data Analytics: Use data analytics to identify high-potential clients and target them with personalized offers.
Organize Sales Events: Plan and participate in sales events to generate leads.
Maintain a Strong Sales Pipeline: Ensure a robust sales pipeline for new business opportunities.
Team Collaboration and Support:
Support Team Efforts: Provide support to the team across all areas of responsibility.
Follow Management Instructions: Adhere to instructions from line managers and complete assigned tasks efficiently.
Work Flexibly: Be prepared to work in multiple locations as needed.
Utilize MIS/CRM Software: Use MIS/CRM software to manage client relationships and sales activities.
Monitor Cross-Selling Performance: Analyze cross-selling performance and identify areas for improvement.
Refine Approaches Based on Feedback: Use customer feedback to refine cross-selling approaches and enhance satisfaction.
Portfolio Risk Monitoring:
Maintain Risk Awareness: Stay informed about risk parameters (AML, ADIB compliance, PPG , SOP, P&P, CB regulations).
Ensure Compliance: Provide necessary information and documents to the compliance department.
Identify Potential Risks: Identify and assess potential risks or suspicious activities.
Monitor Transactions: Monitor customer transactions for risk or non-compliance patterns.
Implement Risk Mitigation Strategies: Develop and implement strategies to mitigate risks and protect the portfolio.
Specialist Skills / Technical Knowledge Required for this role:
Education :
Bachelor's degree in Finance, Business Administration, or a related field.
Experience :
Minimum of 10 years in banking or financial services, demonstrating a proven track record of success.
Comprehensive knowledge of anti-money laundering measures, compliance policies, and central bank regulations, Documentary Trade Finance (all products) Open Account Financing, Cash Management Solutions
Outstanding communication and interpersonal skills for superior client relationship management.
Demonstrated ability to coordinate and ensure meticulous documentation compliance with organizational policies.
Expertise in resolving customer complaints and delivering exceptional customer service.
Extensive familiarity with risk monitoring, due diligence, and maintaining customer records in strict compliance with regulations.
Strong team player with the capability to collaborate effectively with internal teams and business partners.
Adaptability to work in multiple locations based on dynamic business needs.
Knowledge of ADIB policies and procedures, PPG & SOP is a significant advantage.
adherence to line manager instructions and the ability to efficiently handle diverse tasks assigned by management.
Knowledge of Islamic banking & especially local UAE market.
Oral and written communication, sales, leadership, negotiation and presentation skills.
Cultural sensitivity and adaptability.
Previous experience required (if any)
Minimum of 10 years of experience in banking or financial services, put of which last 7 years in a front office sales position in a similar role and preferably in an Islamic Institution.
DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!
https://www.efinancialcareers.ie/jobs-United_Arab_Emirates-Dubai-Manager-_Trade_Sales__Cash_Management.id22215844?utm_campaign=JS_IE_ALLJOBS&utm_source=EMEA_IE_ENG&utm_medium=AG_INDEEDNOTE: ATS-friendly CV is COMPULSORY!
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