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Job Description
We are looking for our next colleague within Key Account Management. The Key Account Manager at Milestone plays a pivotal role within our organization, with a primary focus on building and nurturing relationships with key end customers. This role encompasses a wide range of responsibilities, from identifying and progressing opportunities to maintaining and growing our portfolio of large, active end customer accounts. The Key Account Manager is responsible for ensuring exceptional service delivery, expanding our service offerings, and driving revenue growth. The role is characterized by a blend of "Hunting" to build the portfolio and "Farming" to strengthen existing relationships.
When joining Milestone, you can look forward to being part of a company with an impressive growth history and an embracing and second to none People-First Culture.
Join a team with high aspirations
As Key Account Manager you will work alongside smart and friendly colleagues who are all focused on ensuring the success of our sales efforts. The team fosters a culture of camaraderie, where everyone is encouraged to share ideas, provide constructive feedback, and celebrate each other's achievements.
We will make sure you have the best working conditions to succeed while you develop personally and grow your skills. Milestone recognizes the potential of its employees and is committed to their growth and development. As a new hire, you can expect on-the-job training and training courses tailored to your specific role. This training provides you with a solid foundation and equips you with the necessary skills and knowledge to excel in your position.
Your main responsibility will be:
Approach end customers directly to identify and advance opportunities
Responsible for identifying new opportunities, nurturing client relationships, and driving revenue growth
Create and communicate differentiating capabilities and value propositions for Milestone ser-vices and products
Facilitate final negotiations and transition deals back to the channel
Take ownership of a portfolio of large, active end customer accounts
Maintain and nurture client relationships, ensuring satisfaction and trust
Strategically balance and expand the portfolio as required
Embrace a proactive "Hunting" approach when building the client portfolio
Implement a "Farming" approach to strengthen and grow existing client relationships
Help preferred End User partners to diagnose business issues (identify needs, pains, causes and cost of doing business today, timeframe, budget)
Strengthen client trust, understand their evolving needs, and deliver exceptional service to drive revenue
Build preliminary proposals incl. pricing and quote
Support in presenting and reviewing the final solution
Ensure successful project execution, meeting timelines, scope, and budget while maintaining clear client communication.
Continuously assess and diagnose client needs, pains, budget, and existing vision to tailor solutions effectively.
What we imagine the ideal candidate profile to look like:
Bachelor’s Degree preferred
+10 years of sales experience
Industry Experience
Sales experience of technical solutions
Experience selling to large enterprise customers
Fluent in Arabic and English, both written and verbal
Apply
You will experience an inclusive and unbiased recruitment process where all employment decisions are based on qualifications rather than race, color, ethnicity, gender identity, age, sexual orientation, and religion. We advise you not to attach a cover letter to your application but instead, we encourage you to write a few lines about why you are applying for the position in your resume/CV. Additionally we recommend you not to add a photo in your resume/CV.
Are you excited about this opportunity then we encourage you to apply as soon as possible. We will take candidates into the recruitment process continuously and the position will remain open until a suitable candidate has been found.
About Us
At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career
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