Wellbeing Client Manager, Lockton, Dubai, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

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Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Business unit

Dubai
Schedule

Full Time Permanent
Job type

Experienced Professional
Workplace

Hybrid
Your Responsibilities

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

 

Purpose of the role

 

The Corporate Wellbeing Manager is a key role within our wellbeing division, representing the next step in the progression from "Wellbeing Associate." This position involves the strategic development, implementation, and management of comprehensive wellbeing programs for corporate clients. The Corporate Wellbeing Manager will lead client engagements, support business growth, and ensure the delivery of impactful wellbeing solutions.

 

Key Responsibilities

 

Client Wellbeing Program Management

    Design and deliver tailored corporate wellbeing programs based on client needs, ensuring alignment with organizational goals and industry trends.
    Provide expert consultation on employee wellbeing initiatives, including mental health, physical wellness, nutrition and general health
    Act as the primary point of contact for clients, maintaining strong relationships, addressing client concerns, and ensuring program satisfaction and retention.

Strategic Development & Innovation

    Support the evolution of wellbeing offerings by contributing to the design and execution of innovative solutions that address emerging health risks and trends.
    Collaborate with internal teams to identify new business opportunities and expand service offerings, promoting growth in our wellbeing division.

Operational Excellence & Compliance

    Ensure seamless execution of client wellbeing programs, ensuring competitive, value-driven offerings for clients.
    Ensure compliance with all relevant legal and regulatory requirements and adherence to internal policies and procedures.

Client Communication & Reporting

    Provide clear, concise, and proactive communication to clients.
    Prepare and deliver program reports, analyzing data to demonstrate program success and areas for improvement, ensuring clients see value in their partnership with us.

Team Collaboration & Leadership

    Work closely with the People Solutions team and other departments to ensure cohesive service delivery across all aspects of corporate wellbeing.
    Mentor and guide junior team members, particularly Wellbeing Associates, supporting their development and ensuring the team operates with excellence.

Qualifications
 

    A keen interest in Wellbeing overall, whether as a hobby or reflected in the role you currently do
    Experience in organizing and arranging events
    A thorough understanding of and adherence to Lockton standards and procedures.
    Ability to build and maintain good business relationships with clients, insurers, and associates.
    Ability to manage time, prioritize and ensure that deadlines are met without compromising quality.
    Protects the confidentiality of information learned by performing position duties.
    Ability to work effectively in a team and collaborate with cross-functional departments.
    Proficient computer skills specifically in Microsoft products (Word, Excel, Outlook) and similar software applications.
    Excellent communication skills, both written and verbal.
    Demonstrates strong adaptability and actively seeks opportunities for professional growth and development.

Equal Opportunity Statement

Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbein

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