Processing Officer - Middle Office - EI Wealth Management, Emirates NBD, Dubai, UAE

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Job Description

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

“In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family”

Job Overview

The key role of the job holder is to perform Bancassurance operations for all segments of the bank in line with Group policies and procedures.  The role holder is required to resolve routine problems related to regular transactions / tasks and interface with internal and external parties.

 Key Responsibilities

    Review & Process applications on the Banca system, debit and set up standing instruction to transfer funds to the Serve Provider in a timely and accurate manner
    Monthly Reconciliation of commissions earned against applications received and booking the commissions in the respective P&L accounts.
    Understand the segment needs and provide efficient and accurate solutions for processing the applications and other related queries.
    Interact with Service Providers for timely execution of applications and maintenances.
    Reporting : Monthly reporting of incentive file to Finance / Income accrual report

Skills and Experience

    Graduation in any discipline
    Well versed with MS Excel, MS Word and MS Power Point.
    Good administration and organizational skills.
    Banking experience in a Customer Service/Operations role

What we offer you

    Competitive salary package
    Strong emphasis on work/life balance
    Generous annual leave entitlement and Private Healthcare
    World-class Learning & Development platform and career development
    Preferential banking facilities for employees

Why Join Us:

We aspire to be an employee’s employer of choice. We believe, we can help you realize your true potential by providing the right opportunities. At ENBD we are reimagining the future of work so that you can unlock your potential, every day we want to ensure, every employee can exceed in the future of work by upskilling, building new digital skills and knowledge. Our goal is to empower our employees to build a career experiences and skills they need in the future and that will produce a great outcome for our bank as well, we want our employees no matter their background, location, preferences to feel engaged to one ENBD team.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. ENBD is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment, however due to high volume of applicants only SHORTLISTED candidates will be contacted. “

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