Pricing & Customer Service Executive - Air Freight, CSS Group, Jebel Ali, UAE

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...

Key Responsibilities

A.      PRICING – Air Import

    Develop excellent relationship with the Networking agents to get the best services and attention.
    Centralize the Air Import pricing for the forwarding division of CSS Group offices.
    Customer Service will share all the air import and cross trade enquiries to Air Import Pricing Desk will source the best rates from the agents around the Globe.
    Primary focus is to increase the conversation hit-ratio and assist sales team to get business on-board.
    Maintain monthly Import PRICING BUY matrix enquired by sales as a ready reckon for others.
    Improve quotation turn-around time within same day of the enquiry sent.
    Identify and develop agents globally including contract signing, credit managing facility etc.
    Ensure rates are backed by space and equipment wherever possible liaising with agents.


B.      ADD-ON Responsibilities


    Closely liaise with all vertical heads to develop the product and address to sales need.
    Reports to be maintained – Daily Import Pricing File to be circulated to the Sales Team.
    Monitor day to day commercial activities within the department and reporting new developments to Dept. Head.
    Discuss on weekly basis on any current/pending issues for all key and new accounts.
    Generate weekly and monthly sales reports and submit the same to Department Heads.
    Keeping track on market updates.
    Joint visits with Department Head with all key accounts on a monthly basis.

We are looking for

    Minimum 2 – 4 years of Experience in Airfreight Pricing and Customer Service.
    The ideal candidate is a team player and possesses strong communication skills.
    Should be currently located in UAE and be able to join immediately.

Interested candidates please share your CV’s to careers@cssdubai.com

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://www.cssgroupsite.com/job/pricing-customer-service-executive-air-freight-jebel-ali-dubai-uae


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