Rostering Administrator Arabic Speaker (Talent Pool), Serco, Abu Dhabi, UAE

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Job Advertisement:

Rostering Administrator
Make a difference every day

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life". 
 
Your Opportunity  

We are looking a Rostering Administror to primarily maintain the rostering and time & attendance administration, using the Time2Work workforce management tool, Matrix and Excel.

 

The ideal candidate should have the ability to multi-task and manage various tasks, and good communication. Excellent organisation, time management and prioritizing skills.

 

This role will be based in UAE, the role will be expected to work standard office hours.

 

Key Accountabilities

    Compiling and publishing rosters using the Time2Work Rostering Tool and Excel in accordance with company policies and standards and forecasted demand monthly;
    Tracking of staff movements on a day to day operation;
    Creating and maintaining an overall staff annual leave plan;
    Planning and scheduling of all required training in conjunction with the relevant stakeholders;
    Deal with staff roster issues and make necessary adjustments to provide efficient and effective duty arrangements;
    Monitor and review the effectiveness of the roster arrangements, make necessary adjustments and escalate to Head of WFM for any issues that require further management review;
    Update and maintain data in relevant sections to ensure staff resourcing, availability, and overtime are accurately recorded
    Record and update assigned department staff leaves including but not limited to annual leaves, sick leave, time-of-in-lieu (TOIL) quota and claims in the Human Resource System (SAP) for Serco staff and rostered subcontractors.
    Ensure correct overtime submitted, processed and paid to respective staff as per the assigned department whilst coordinating with the HR Department;

 

Specific Requirements

    The job holder will be educated to a level of High School Diploma, General Education Degree or equivalent professional qualification.
    Arabic speaker
    Excellent organisational skills
    Highly developed communication, both written and verbal, and interpersonal skills
    Well developed problem solving skills relevant to dealing with shift or roster allocation scenarios
    Demonstrated commitment to continuous change and improvement
    Numerical and planning skills relevant to roster coordination and management
    Sound negotiation and influencing skills
    Ability to effectively liaise with a range of internal stakeholders
    Competent use of Microsoft Office, particularly Excel Spreadsheets

 

What’s in it for you?

At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:

    Competitive monthly pay and allowances that are commensurate with the role and industry standards
    Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
    We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
    We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
    We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
    We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
    As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.

 

Join Us

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.

 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://careers.serco.com/ME/job/Abu-Dhabi-Rostering-Administrator-Arabic-Speaker-%28Talent-Pool%29/789286602/


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