HR Business Partner - Global Individual Health, The Cigna Group, Dubai, UAE

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Cigna is a multinational company and a leading global health services provider, our mission is to improve the health, well-being and peace of mind of those we serve. We do that by making health care affordable, predictable and simple.

Global Individual Health (GIH) business is a leader in providing international health insurance to expatriates and other globally mobile individuals. The business has grown very rapidly over the past years, and is expected to continue on this growth trajectory.

GIH is a global business segment operating across Europe, Middle East, the Americas and Asia, and has a proactive and forward-thinking approach to talent and is growing and developing its operating model in order to better meet the needs of its global customer base.   

Position

The job profile for this position is Human Resources Advisor, which is a Band 4 Individual Contributor Career Track Role.

Based in our DIFC office, this role will be responsible for the end-to-end delivery of the Global Individual Business (GIH) employees’ life cycle, as well as be involved in other International Health level HR initiatives.

In this role you report to the HR Director, GIH and work closely with the business.  The purpose of this role is to deliver a first level HR service to employees and line managers within GIH. This role will support the HR Leads, HRD and COE partners to ensure there is a strong focus on continuous improvement to drive customer service excellence aligned with the overall business and HR strategy.

Critical Tasks and Expected Contributions/Results:

    Understand business and functional priorities thoroughly and translate them into the design and development of a business-enabling people agenda.

    Serve as liaison between country and functional leadership team, and International Markets HR teams, regarding company climate, employee well-being, project updates, proposals, and planning.

    Oversee strategic people initiatives and change programs from development through successful execution.

    Deliver HR strategies and priorities such as future-state workforce planning, talent acquisition, talent development, and employee engagement.

    Support defining and executing the company’s Employee Value Proposition with the purpose of enhancing employees’ journey and experience.

    Manage talent review, development and succession planning in consultation with the business.

    Oversee compensation and benefits for employees to ensure company’s competitiveness and equity among employees.

    Involve in strategic projects in GIH and partner with different stakeholders in the various COE’s in International Markets.

    Provide both strategic and operational HR advice and services to the business groups and leaders to ensure their units are structured properly for seamless operations and productivity and are adequately resourced with the right talent to achieve business objectives.

    Develop strong working relationships with management and staff by providing timely advice, guidance, and coaching as needed to improve and maintain performance levels.

    Collaborate and support on a range of employee relations matters and work effectively with stakeholders to recommend and resolve them and to mitigate organizational risks and protect retention and engagement levels.  This includes identifying any performance issues and providing support with coaching and corrective actions as necessary.

    Execute on Workday processes including Position Management, headcount reporting, HRG transactions etc.

    Partner with business and Finance in HR budget planning and forecasting and monitor its execution to ensure it is efficiently managed and adhered to.

    Stay on top of market trends and identify opportunities for HR branding in markets.

    Formulate and implement HR policies and projects as required.

    Prepare HR-related metrics and management reporting.

    Provide support to Human Resources Director on special projects and other locations, regions or enterprise-wide initiatives as and when required.

Experience/Knowledge Requirements:

    Degree holder with a minimum of 10 years’ experience in HR, preferably in the insurance industry

    Demonstrated high proficiency in a broad array of HR functional competencies.

    Business partner background with broad knowledge of employment, compensation, recruitment, organizational planning, employee relations, and training and development

    Strong partnership mindset and genuine interest in championing people initiatives

    Self-starter who can work successfully, proactively, and independently, manage competing priorities and be flexible in roles and responsibilities.

    Excellent communication and interpersonal skills with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to a diverse workforce.

    Strong influencing and negotiating skills.

    Proven ability to support innovation and change.

    Proven analytical, planning, and organizing skills.

    Experience in deriving HR policies in accordance with regulatory developments in the region will be an advantage especially knowledge in DIFC regulations and employment law.

    Workday experience will be an advantage,

    Excellent written and spoken English.

Education and Other Requirements

Bachelor’s degree in business with a focus on Human Resources, psychology or equivalent

Personal Competencies Required:

General Skills

Technical Skills

Consultation

Relationship Management

Problem solving

Time management

High Integrity & Trust

Compassion, Approachability

Customer centricity

Knowledge of HR Frameworks

Vendor relationship management

Organizational Agility

Builds Networks

Drives Results

Communicates effectively.

Customer focus

Decision Quality

Cultivates Innovation

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://jobs.thecignagroup.com/us/en/job/CIGNUS24012005EXTERNALENUS/HR-Business-Partner-Global-Individual-Health?utm_source=indeed&utm_medium=phenom-feeds


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