Field Hardware Service Engineer - Angola, Giesecke+Devrient, Dubai, UAE

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Digital Security
A man holding a symbol of a digital lock, symbolizing security or protection in the digital space..

Whether in the realms of IoT connectivity, identity technology, or digital infrastructures: we are the trusted partner for digital security of governments, public authorities and enterprises worldwide.
Overview
Connectivity & IoT
Mobile Network Operator
IoT
Automotive
Identity Technology
Enterprise Security
Product and Brand Protection
Health Solutions
Veridos
Digital Infrastructures
secunet
Financial Platforms
A man holding a smartphone in one hand and a payment card in the other, ready to make a digital transaction.

We create holistic customer journeys from onboarding and authentication over card issuance to a frictionless checkout in eCommerce – taking the complexity out of financial services.
Overview
Trusted Software
Digital Payment Solutions
Authentication Solutions
Digital Commerce
Mobile Payment Solutions
Wearable Payment Enablement
Mobile Ticketing
Netcetera
Payment Technology
Smart Cards
Card Issuance Services
Digital First
Currency Technology
A highspeed G+D banknote processing machine accurately counting and sorting 10 euro notes.

As a market leader and reliable partner for currency technology, we provide highly secure and efficient solutions at all stages of the currency cycle – both in physical and digital ecosystems.
Overview
Digital Currency Ecosystem
Retail CBDC
Wholesale CBDC
Currency Management
Scalable Cash Cycle Solutions
Intelligent Automation Solutions
Digital Solutions
Smart Service Solutions
Banknote Solutions
Banknote Design
Banknote Security Technology
Banknote Production
Spotlight

Spotlight, the G+D magazine, explores the big topics of our time, offering expert opinion and insights into technological innovation, security and efficiency.
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Transforming the cash cycle with a "simple box"
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Spotlight Video: Building green product portfolios
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Spotlight video: cellular powered smart cities
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G+D Group

Giesecke+Devrient (G+D) is a global SecurityTech company headquartered in Munich. As a trusted partner to customers with the highest demands, G+D makes the lives of billions of people more secure with its solutions.
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Our employees are at the heart of everything we do. We pride ourselves on our diversity, human values and our daily work. Join us and be part of an international team that’s both inspiring and inspired. Contribute to making the lives of billions of people around the world more secure.
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secunet
Veridos
I’m proud of what we do:

5,000 cash centers rely on our technology.
Field Hardware Service Engineer - Angola

G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D.

The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry.  As the market leader in advanced currency management, would you like to join us in shaping the future of payments?
Scope and Purpose:

    Keeping the system availability as per the SLA
    Providing full site support
    Technical Skills:
        Hand skills is a must.
        Hands on experience with using the tools and measurement instruments
        Following the operation and service manuals
        Scope and Purpose:
        Keeping the system availability as per the SLA
        Providing full site support
    Technical Skills:
        Hand skills is a must.
        Hands on experience with using the tools and measurement instruments
        Following the operation and service manuals
        Hands on experience with electromechanical systems. One can be more oriented in one aspect but shall be willing to comprehend the other.
    Electrical – Electronics:
        Electrical and electronic basic theory is a must
        Using measuring instruments like AVO meter
        Dealing with high and low voltage circuits
        Troubleshooting electronic PCB as a black box of inputs, outputs, status indicators
        Using electronics interfaces like serial communication, CAN bus, Profinet
        Interpreting and comprehending the wiring diagrams
        Electronic components like sensors, proximities, drivers, servo motors.
        Familiar with PLC systems. Preferred if familiar with SIEMENS S7 and SEW drivers
        Familiar with automation systems. Preferred if dealt with automated systems like AGV, ROV, or drones.
        Software backup and upgrade
    Mechanical:
        Basic mechanical principles is a must
        Dealing with sophisticated mechanical components, assembling and disassembling interconnected parts
        Ability to handle, provide, and operate the needed tools for erecting and assembling huge mechanical systems (trolley chain hoist, electrical chain hoist)
        Fine tuning and adjustment using tension meter, torque wrench.
        Interpreting mechanical drawing. Comprehending pneumatic air control valves
        Preferred if experienced with pneumatic systems, positive and negative air pressures, compressors.
        Basic hydraulic systems principles.
        Capable of dealing with conveyors, rollers, pulleys, belts, tensions, mechanical joints, bearings.
        Analytical thinking. Attention to details.
        Ability to comprehend different installation materials

Key Result Areas & Responsibilities

    Ensuring all time normal operation of the designated system at the customer premises
    Troubleshooting and maintenance (PM/CM) of the designated system. Following the routine schedule of repairing.
    Capable of performing the installation and commissioning
    To test, measure, align, and calibrate the designated system
    Documenting the onsite performance is a must. Following the reporting scheme. Providing a detailed feedback to the seniors.
    Transparent reporting to the service desk
    Research and determine the reusability of parts in accordance with the published guidelines
    Dealing with the spare parts inventory, availability, and ordering. Managing spare parts cycle times.
    Testing the system performance and demonstrates the operation and servicing to the customer
    Analyze customer complaints to diagnose a system fault
    Capable of Upgrading, retrofitting, or modification for the onsite system
    Keeping up to date on administrative responsibilities
    Keeping the line manager regularly updated regarding status of assigned jobs and customer concerns

Qualifications

    Bachelor degree in any of the following disciplines:
    Electrical Engineering “Electronics, Control, Automation, Communication, Computer”
    Mechanical Engineering “Robotics, Mechatronics, Industrial Automation, internal combustion engines, heavy equipment-machinery”.
    Or any equivalent discipline and degree
    Minimum 3 years of experience as a full time field service engineer.
    Fluency in English language is a must
    Resourceful and able to work independently
    Quick response and fast acting. Ability to work in a fast paced environment. Ability to adapt to changing circumstances.
    Ethical and trustworthy
    Proficient level of computer skills including MS Outlook, Word, Excel, PowerPoint.

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https://www.gi-de.com/en/careers/jobs/jobs-detail-view/22540-en-US


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