Business Consultant, SITA Switzerland Sarl, Doha, Qatar

This job is OPEN to APPLY for ALL Nationalities, unless otherwise specified.

Read the Job Description, and scroll down for "Details to Register for this Job" to APPLY...

Overview:

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

PURPOSE

Analysing business processes, gathering requirements, and facilitating the successful implementation of technology solutions for our customers within the government projects sphere. Collaborate with cross-functional teams to drive operational efficiency, enhance customer experiences, and government projects and processes.

WHAT YOU WILL DO:

• Collaborate closely with stakeholders, including government customer business owners, projects operations managers, IT teams, and end-users, to understand business needs and requirements.
• Analyse and document existing government operations processes, identifying areas for improvement and optimization.
• Work with the customer to assist in getting maximum value from SITA solutions.
• Gather and document detailed business requirements, translating them into functional specifications, process or data flow definition for technology solutions.
• Work and assist on data migration requirements and data mapping.
• Evaluate and select appropriate software or hardware and suggest integration methods .
• Hands on experience and work closely with development teams to ensure accurate implementation of business requirements and facilitate effective communication between technical and non-technical stakeholders including maintaining traceability matrix, and accurate definition of done.
• Conduct feasibility studies, impact analyses, and gap assessments for proposed solutions to ensure alignment with business goals.
• Assist in designing, testing, and implementing software solutions, ensuring they meet business needs and quality standards including defining test plan and scenarios.
• Perform data analysis and provide insights to drive informed decision-making within the government projects/domain.
• Oversee assigned programs (e.g. conduct code review) and provide guidance to team members.
• Lead user acceptance testing (UAT), based on pre-defined acceptance criteria and facilitate training sessions for end-users to ensure successful solution adoption.
• Engage diplomatically with stakeholders and communicate changes that may not be aligned with the original expectations.
• Initiate contact with airlines to follow up on data quality issues.

Qualifications:

EXPERIENCE

• University degree or equivalent preferably in Computer Science Engineering Mathematics or similar.
• Where applicable a recognised professional qualification is desirable

• At least 8+ years’ experience working in the area of Border Management systems as business analysis or system support.
• Software development background preferred.
• Excellent communication skills in Arabic and English.
• Excellent documentation and presentation skills.
• Software development and test process (waterfall or Agile).
• Functional knowledge relating to airline data, risk assessment, command centres.

PROFESSION COMPETENCIES

• Accountability
• Application Delivery Process
• Application Design Architecture
• Application Testing
• Business Process Improvement
• Conceptual Thinking
• Data Analysis - Software
• Data Architecture
• IT Industry: Trends & Directions
• Information Security Management
• Innovation
• Managing Change
• Managing Risk
• Performance Measurement and Tuning
• Requirements Analysis
• Solution Architecture
• Standards Procedures & Policies
• System and Technology Integration
• Systems Thinking
• Technical Writing/Documentation
• Technology Advising

CORE COMPETENCIES

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

WHAT WE OFFER:

• SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
• Work Flexibility: Work from home up to 2 days/week (depending on your Team's needs).

You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.

• Employee Wellbeing: Employee Assistance Program (EAP) provided by SITA is a yearly free service for practical advice in any part of your life.
• Professional Development: Unleash your potential with our training offers via Coursera!
• Flex-location: Benefit for 30 working days from anywhere around the world each year!
• Competitive benefits according to the local market

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://careers.sita.aero/jobs/6812/job?utm_source=indeed_integration&iis=Job%20Board&iisn=Indeed&indeed-apply-token=73a2d2b2a8d6d5c0a62696875eaebd669103652d3f0c2cd5445d3e66b1592b0f


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