Business Analyst (12 months contract), Zurich Workplace Solutions (ZWS), Dubai, UAE

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Job Summary

 

Zurich Workplace Solutions (ZWS) is an entity from Zurich International located in the heart of the DIFC’s International Financial Centre. They provide localized workplace savings solutions that offer flexibility, control, and make a positive difference to long-term financial security. ZWS are the Administrator of the DIFC Employee Workplace Savings plan (DEWS), a progressive end-of-service benefit plan introduced within the DIFC in 2020.


To support our expansion, we are seeking a dynamic and passionate Business Analyst to join our team on a 12-months, fixed term contract.


In this role, you are expected to support the Program and Product management in liaising with our main technology providers and executing technology and process changes in-line with our proposition roadmap. This role will lead the elicitation of requirement, design and visualizing of them into solution requirements to ensure their implementation throughout the project life cycle. This role will involve project management initiatives and product ownership in order to deliver the required deliverables as part of a highly complex, often global project or program. This role is expected to apply the different delivery approaches (Waterfall, SCRUM, Zurich Lean) and perform, independently, business analysis processes in accordance with Zurich Project Management Framework (ZPMF) and the Zurich Risk Policy.

 

 
Job Accountabilities

 

As a Business Analyst your role will involve:

 

 

    Drive consolidation of the product content and activities for program / strategic projects.
    Ability to adapt to and apply different delivery methodologies including SCRUM, Waterfall and Zurich Lean.
    Verifies content for large / high risk projects / programs in line with strategy. Conducting feasibility studies to identify best solution and process optimization in line with the overall program strategy.
    Support program manager in building Business Case, risk assessment, product scope development and project scope itself, as well as development of specific project plans.
    Oversees end to end product scope in line with the program / project / business unit.
    Produce requirement specification and outline solution design documents throughout the project lifecycle, incorporating change requests and finalization of requirements documentation.
    Conduct technical feasibility analysis and in conjunction with IT Business Partners ensure implementation of appropriate solution. Where required / appropriate lead technical architecture and design decision in conjunction with IT Business Partner.
    Facilitation of strategy sessions to ensure successful outcome in addition to ensuring outcomes are in line with overall group strategy.
    Drafting and maintaining Product vision, mission, strategic plans, goals and measures in relation to project/program / business unit.
    Documents the business architecture.
    Manage the KPI measurement of implemented solution and conducts route cause analysis if benefits not achieved.
    Manage the analysis of requirement risk, traceability matrix and prioritizes requirements.
    Perform quality review checks on solution including benchmark analysis if required.
    Communicate at high level through different mediums at all levels, including key suppliers in order to facilitate Product development.
    Establish and agree key performance and financial budgets for program / strategic projects in order to optimize business performance in line with set objectives.
    Review all financial aspects of program / strategic projects including budgeting, forecasting, and reporting actual expenditures to ensure projects deliver in line with objectives.
    Develop detailed program / strategic project plans including estimates of resources required and evaluation criteria to support the development of a sound business case for change programs and to enable implementation to time, cost and quality standards.
    Review and assess the impact of change initiatives / programs/ strategic projects on the risk profile of the business and identify any challenges with respect to regulatory compliance to ensure that the business is not exposed to undue risk.
    Review complex analysis from multiple sources in relation to programs / projects to make authoritative technical/professional recommendations in order to improve business performance in the medium and longer term.
    Develop project methodologies and review processes in order to continuously improve business analysis.
    Design and review rapidly growing Product end to end journey.
    Manage relationships with key internal stakeholders / project sponsors in order to identify opportunities for service improvement from business analysis to ensure commercial viability and customer satisfaction.
    Influence the leadership team to align them around delivering analysis and change to support strategic objectives.

 
Job Qualifications

 

To be successful in this role, you will need:

 

    Bachelor's degree (or equivalent)
    5 or more years of experience in a related field or 5 or more years working on significant
    Appropriate certifications in Business Analysis and Delivery methodologies such as Scrum
    5 or more years working on significant/high-risk projects or programs, with a proven track record of delivery.
    An understanding of the Free Zones and local Market is an asset
    Worked on projects for various business communities/areas within the insurance sector.
    Background in Financial Services
    Advanced knowledge of Visio or equivalent
    Zurich Lean Green Belt or Black Belt certification or equivalent

 

Why Zurich

 

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

 

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!


Join us as we constantly explore new ways to protect our customers and the planet.
 

    Location(s):  AE - Dubai
    Remote working: No
    Schedule: Full Time
    Recruiter name: Ma. Corazon II Fajardo
    Hiring Manager: Nazrin Veerankutty
    Closing Date: 09 October 2024

DETAILS TO REGISTER FOR THIS JOB:
NOTE: ATS-friendly CV is COMPULSORY!

https://www.careers.zurich.com/job/Dubai-Business-Analyst-%2812-months-contract%29/804538702/


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